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Sheraton Buenos Aires Hotel & Convention Center

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Sheraton Buenos Aires Hotel & Convention Center
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1,816 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Buenos Aires Hotel & Convention Center
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Showing 667: English reviews
San Juan
Reviewed 30 April 2013

This is my second stay at the Sheraton first time was back in 2000, first hotel is close to a very unsafe aera (retiro and villa 21). If you walk out never turn right!!!! cause you are going to be in the middle of the bad area. Room is not properly clean, the carpets in the rooms don't get a...

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Helpful?
Thank Victor C
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

I reviewed your comments regarding your stay with us at the Sheraton Buenos Aires. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for the inconveniences in the room . As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all...

Johannesburg
Reviewed 30 April 2013

My husband and I travel internationally on a regular basis, we rely on tripadvisor to find good accommodation and feel this is our chance to give comment. We are about to check out of this hotel as I write, we did not book this ourselves as it was booked by the conference organiser, thus we had no choice. We found...

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Helpful?
Thank Caryn W
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

We received your comments regarding your latest experience with us and we would like to thank you for this feedback of yours. Your opinion certainly assists us through our continuously process of improvement. I apologize for the inconveniences you have experienced in the room. We failed to provide you with a proper solution to the matters. We are aware about...

Detroit, Michigan
Reviewed 22 April 2013

We focus provided by a hotel belonging to an American chain. The sheraton has an international reputation, and so we decided to stay there. Staff friendly, comfortable accommodations and a perfect location, we find very good restaurants and convenience stores in the neighborhoods!

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Thank angel c
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again.

st. johns
Reviewed 21 April 2013

Had a good stay here for 3 days. I accompanied my wife who attended a conference at the hotel and I have nothing bad to report. I had all meals outside of the hotel so cannot comment on meals. Otherwise the room was clean and comfortable and the location excellent. Staff were friendly and provided excellent service. Felt very safe...

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Thank gregoryg
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Port Elizabeth, South Africa
Reviewed 17 April 2013

Hotel is in a very unsafe aera. Many of my collegues mugged. English isn't eidely spoken in and around the hotel. The carpets in the rooms don't get a good vacuum. Housekeeping doesn't leave a bath mat for stepping out of the shoeer. Overall the hotel is basic. Nothing fancy

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Helpful?
Thank leeleethehostess
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

I reviewed your comments regarding your stay with us at the Sheraton Buenos Aires. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments because we are always looking for ways to improve our service.

Swadlincote, United Kingdom
Reviewed 13 April 2013

My second stay at this hotel...the North towers is beautiful, possibly the best hotel I have stayed in, wonderful bed good TV...wonderful decoration with nice artwork, the pool ares is also very nice. Breakfast was very good with a wide selection. very central and easy to get around ...the staff are friendly and welcoming to British visitors and English is...

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Helpful?
Thank Ian H
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Singapore, Singapore
Reviewed 11 April 2013 via mobile

Location is very good, next to calle Florida n puerto madero. But that's it. Small rooms, kinda old, terrible reception staff, overall poor service. Quite basic, not really 4 star or a usual 'Sheraton' experience

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1Thank angelofhearts5
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Guest, First of all thanks very much for your feedback. We are very sorry about the bad experienced that you have with as. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Again, thank you for the comments because we are always looking for ways...

Dubai, United Arab Emirates
Reviewed 4 April 2013 via mobile

The look of the hotel is impressive once you step in. Rooms are spacious with comfortable bed and nice shower. The reason I'm writing this review is not much about the hotel but to warn people about the current situation of the country and how dangerous it can be around the hotel area. Pickpockets love that area because is a...

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Thank MarianaABo
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

Petaluma, California
Reviewed 1 April 2013

Perfect stay in Buenos Aires. Wonderful views of San Martin Plaza and close to the riverfront neighborhood. The club lounge is better than average, and the entire property is typically high-end Sheraton. We also looked at the Sheraton Liberator but thought he Convention Center hotel was a better option. A few blocks from Recoleta, it is easy to walk to...

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Thank pfefmeister
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again.

New York, NY
Reviewed 26 March 2013

I've stayed here twice and will book the Sheraton when I return to Buenos Aires. The view of the tower and train station are beautiful. While I believe BA is a safe city overall, I always feel reassured when I return here and see ample security in the public spaces. Overall the hotel has a spacious, wide open "only in...

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Helpful?
Thank BiztravelguyNYC
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for your comments made in Trip Advisor, regarding your experience during your last stay at the Sheraton Buenos Aires Hotel. We are so glad to exceed your expectations. We work very hard to treat every guest in special and leave memorable experiences.We look forward to host you soon.

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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: £114 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#32 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#73 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
11 questions
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Denver, Colorado
over a year ago
over a year ago
Sparks, Nevada

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Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a gorgeous room, slept peacefully. didn't notice outside. Spent litlle time in room!”
 of 5 bubbles Tracey528, 19 Mar 2017 | Read review
“We enjoyed the view of the park - higher floors may have better views of the water as well.”
 of 5 bubbles 451jeanned, 2 Feb 2017 | Read review
“Excellent access to elevators - room had beautiful view”
 of 5 bubbles marilynkamburis, 29 Jan 2017 | Read review
“Upper floors are quiet. Ask view to La Plata”
 of 5 bubbles danielapV7933LK, 28 Jan 2017 | Read review
“Ask them...I prefer my view to the River!”
 of 5 bubbles Y3350LYjosem, 3 Jan 2017 | Read review
5 of 5