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Etoile Hotel

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Etoile Hotel
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893 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Reviewed 6 days ago NEW

Great location overlooking the cemetery, but found the whole hotel very tired and in need of total renovation, the rooms were good sized and the staff very helpful and friendly. However the bathrooms were very poor even in the Presidential room which we stayed in, and the same story in two other rooms friends stayed in. The tiles were coming...

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Helpful?
Thank George B
MarketingEtoile, departamento de atencion al cliente at Etoile Hotel, responded to this review
Google Translation

Estimado George, muchas gracias por su comentario, el mismo nos ayuda a seguir trabajando para brindar un mejor servicio a...

London, United Kingdom
Reviewed 6 days ago NEW

Despite its great location, spacious room and good breakfast, there were big issues that made my stay less enjoyable as I had hoped for. Hotel is totally run-down and in serious need of renovations. Executive suites were very dated and the bathrooms were full of mold spots on the ceiling and walls (It was very difficult to find a clean...

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Helpful?
Thank Bel B
MarketingEtoile, Departamento de atencion al cliente at Etoile Hotel, responded to this review
Google Translation

Gracias Bel por su comentario, el mismo nos ayuda a seguir trabajando para brindar un mejor servicio a nuestros huéspedes....

Los Angeles
Reviewed 6 days ago NEWvia mobile

We always stay at the Etoile when we are in Buenos Aires, as it is located just across from the famous Recoleta Cemetery and next to La Biela cafe. The rooms are huge and there is a spa, gym, and lovely pool on the 14th floor. This hotel is a great value, but do not expect luxury! The rooms desperately...

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Helpful?
Thank Dishie
MarketingEtoile, Departamento de atencion al cliente at Etoile Hotel, responded to this review
Google Translation

Gracias por su comentario, el mismo nos ayuda a seguir trabajando para brindar un mejor servicio a nuestros huéspedes. Nos...

Klaksvik, Faroe Islands
Reviewed 1 week ago via mobile

Elegant hotel with a great location! Spacious rooms, good breakfast, helpful staff. The rooms need a bit if renewal, but the overall impression is good. The internet is breaking down depending on where you're standing.

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Helpful?
Thank eysturland
MarketingEtoile, Departamento de atencion al cliente at Etoile Hotel, responded to this review
Google Translation

Muchas gracias por su comentario, el mismo nos ayuda a seguir trabajando para brindar un mejor servicio a nuestros huéspedes....

Reviewed 1 week ago via mobile

Had booked to stay here - and when my girlfriend and I got to the room - we found stains all over the carpet and furniture (and one on the blanket). We then checked the bed and found many red stains on the mattress as well as ACTUAL bed begs. We turned around and left for another hotel despite prepaying...

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Helpful?
Thank Ashik B
Hong Kong, China
Reviewed 1 November 2016

Block that the hotel is on badly in need of upgrade and hotel in bad need of same from the lobby to the rooms .we were upgraded to a top floor with a balcony that provided a great view bedroom large and very sparse. bathroom fixtures nol in great shape and tub could be dangerous for older guests. tub and...

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Helpful?
Thank herb m
loscauquenes, Departamento de atencion al cliente at Etoile Hotel, responded to this review

Thank you for taking the time to let us know in so detail your experience at Etoil Hotel. We hope to see you again soon in Los Cauquenes Resort + SPA + Experience

Reviewed 16 October 2016 via mobile

It's not safe. Take Care of your belongings left in the room and in the safe. Aside from that, I did not get the "do not disturb" sign in my room. Anyway, the hotel is in a Good localization and with a Good view. Não é seguro. Cuidado com pertences deixados no quarto e no cofre. Vista bonita. Boa localização....

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Helpful?
Thank Maysa P
Reviewed 16 October 2016 via mobile

Got robbed from my own room safe. Simple as that. It's kind of sad really. Unfortunatelly humans have no respect for other people's property. Lost 620 u.s. dollars. Aside from that, i did not get the "do not disturb" sign in my room and kept being interrupted by room service.. anyway, a hotel in a good localization with nice breakfast,...

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Helpful?
Thank Luciano F
Reviewed 1 October 2016

Don't get me wrong, we loved everything about it. Breakfast was awesome, the services are fine, but it is obviously an old building altough they've been reforming the spa, the pool, etc, etc. My bathroom had mold on the roof and the entire room had this strange smell. The location, in the other hand, is very VERY good. You can...

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Helpful?
1Thank Gabriel C
loscauquenes, Departamento de atencion al cliente at Etoile Hotel, responded to this review
Google Translation

Estimado Gabriel, muchas gracias por su comentario, el mismo nos ayuda a seguir trabajando para brindar un mejor servicio a...

Rio de Janeiro, RJ
Reviewed 2 August 2016

The hotel is in a very nice location and square. Restaurants near by and good shopping options as well. The room is huge and the AC/Heating system is good, but the facilities are very old and do not provide too much confort. Breakfast was fair, without many good options.

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Helpful?
1Thank VCMoreira
loscauquenes, Departamento de atencion al cliente at Etoile Hotel, responded to this review
Google Translation

Estimado , muchas gracias por su comentario, el mismo nos ayuda a seguir trabajando para brindar un mejor servicio a...

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Staying in Recoleta

Neighbourhood Profile
Recoleta
Characterised by the French-style mansions which are the legacy of its aristocratic past, Recoleta is the true “Paris of the South.” Walking around this neighbourhood is an experience like no other in Buenos Aires: its streets are lined with elegant apartment buildings, exclusive boutiques, and former mansions turned into high-end hotels and embassies, which exude an alluring air of sophistication and class. You'll also find a rich cultural scene centred on the National Museum of Fine Arts, the National Library, and the Recoleta Cultural Center; as well as some great shopping spots, like the Buenos Aires Design Mall with an artists' fair set up in Plaza Francia every weekend.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Restaurant Pigalle
Restaurant Pigalle
Cuisines: Mediterranean, Argentinian, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-Suite Hotel located in the residential district of Recoleta. ... more   less 

Additional Information about Etoile Hotel

Address: Calle Pte Roberto Ortiz 1835 | Recoleta, Buenos Aires C1113ABA, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Recoleta
Price Range: £69 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Etoile Hotel 3.5*
Number of rooms: 96
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Also Known As:
Etoile Hotel Buenos Aires
Etoile Buenos Aires
Hotel Style:
#37 Spa Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Etoile Hotel staff and other travellers.
10 questions
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Questions? Get answers from Etoile Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask a room without mold...”
  • Mold in all bathrooms
  • Huge bedroom
  • Excepcional View of Recoleta Cemetery
 of 5 bubbles 240belb, 4 Dec 2016 | Read review
“wait until they refurbish”
 of 5 bubbles herbmosk, 31 Oct 2016 | Read review
“At the front.”
 of 5 bubbles kibris, 2 Apr 2016 | Read review
“ask for the higher floors so that you have good views”
 of 5 bubbles Lorraine2010, 27 Jan 2016 | Read review
“Ask for a front bedroom.”
 of 5 bubbles davidcU2943NV, 10 Jan 2016 | Read review
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