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Sheraton Mendoza Hotel

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#15 of 83 Hotels in Mendoza
Certificate of Excellence
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Sheraton Mendoza Hotel
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1,124 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Marietta, Georgia
Reviewed 3 days ago NEW

What you would expect from a Sheraton but with a few maintenance problems. The staff is excellent, and since we have SPG status we had a room upgrade. The dinner recommendations were spot on. The room service was quick. We had always stayed a wine areas outside of town, but like this option because of the close by dinner options....

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Helpful?
Thank Chuck L
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Chuck, we were thrilled with your visit and we really appreciate it. It is fully proud the feeling when we read your comments highlinghting our staff all over the hotel. Any detail on maintenance they have been already reported. It is my personal wish to welcome you again in a near future planning to catch up on wines from Argentina...

Atlanta
Reviewed 6 days ago NEW

Stayed here for 4 nights, and was unimpressed with essentially every aspect of this hotel, save for the staff. The interior, lobby, restaurants, and bars are in serious need of renovations. Smells strongly of cigarettes when you first enter the lobby. The carpets and walls are pretty dingy. It was probably a very nice hotel in the 80's, but has...

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Helpful?
Thank brianculler
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Brian, thank you for bringing this details to my concern. Sheraton Mendoza is going through a renovation path with modern spots at lobby level, at 17th level which I would like to invite to visit them during your next visit to the city of Sun and Great Wines. We also appreciate your words for our associates, I promise I am...

Reviewed 1 week ago via mobile

We went with my boyfriends' family on vacation for a few days, looking forward to rest and make use of the spa facilities. Since we entered we received a warm welcome and were rapidly attended and checked-in, and every single thing that we asked for was fastly resolved and with excelent disposition from the Staff. Loved the hotels' restaurant and...

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Helpful?
Thank PepaValenzuela
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Pepa, nice to hearing from you! We are thrilled to read your comments, understanding that the highlight of your stay with us was our staff! It is important to know that our training to bring a good service is clearly giving good results! You are so welcome to visit us again in a near future. Open arms on behalf of...

Switzerland
Reviewed 1 week ago

This hotel was over my expectations! As we arrived we received a glass of wine while we did the checkin, the room was big with a fantastic view over Mendoza, the staff was very friendly and helpful. We loved the breakfast - fresh fruits, good coffee and great selection from eggs til smoothies! We would book again.

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Helpful?
Thank nina g
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Nina, nice to hearing from you! As you mentioned the glass of wine, we believe is the first step to discover the marvellous treasures of Mendoza! We are glad to know that our staff was part of your overall satisfaction. Please do not hesitate to contact me to coordinate your next booking. Nice regards, Ana Rodriguez Armisén, Vip &...

Reviewed 1 week ago via mobile

Definitely recommend this hotel. Because of overbooking, we were given one night stay at this amazing hotel. The service is outstanding. Food was delicious and view from floor 17 was incredible. Room was very comfortable.

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Helpful?
Thank Carolina P
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Carolina, great words you share with us! We are glad that even the overbooking (negative point in a trip) we could have the chance to make you one night stay a pleasant moment. I hope you visit Mendoza at any time, because we will wait for you to return in order you can stay more days with us and enjoy...

Santiago, Chile
Reviewed 2 weeks ago via mobile

The staff was not very friendly. The reservation system was all wrong. There is no club room, all the lift say it's on the 17th and get there and it's a restaurant. The moved it down stairs next reception. Terrible why pay for a service that is not there.

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Helpful?
Thank Johnfields
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear John, thank you very much for visiting us during your stay in Mendoza. Great news to your comments: we have already set up our Club Lounge at 17th Floor, as you wish it! In order to that we will be really happy to welcome you again in a near future to enjoy it! Nice regards, Ana Rodríguez Armisén, Vip...

San Francisco, California
Reviewed 2 weeks ago

We stayed for 2 nights to tour the wineries. We picked it because we're SPG Gold but would choose to stay elsewhere again. - The location is 30-90 minutes away from the main wine regions. That said, all wine tours fetch from the hotel. - The staff was pleasant. We were always offered glasses of wine while we waited for...

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Helpful?
Thank RafflesKing
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: Thank you for taking the time to share your thoughts regarding your stay with us. We appreciate you bringing the quality of food item to our attention, we will share your message appropriately within our Chef Executive and Food & Beverage coordinator. At the same time, thank you for mentioning our quality of service from our staff, we...

Rotterdam, The Netherlands
Reviewed 3 weeks ago via mobile

The Sheraton Mendoza is only two blocks from the main square and offers comfortable rooms with great views (especially from the upper floors). For app $10 there is a breakfast buffet with fresh fruit, juice and eggs. We received an invitation for 'entre copas' a monthly event that features a very nice dinner with wines presented by people from the...

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Thank MarijnHG
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest, thank you very much for choosing us for your recent stay in our city. We are glad and thrilled to receive your comments which mean we made it! If it is in your plans to visit us again in a near future, please, do not hesitate to contact me. It would be a pleasure to welcome you here....

London, United Kingdom
Reviewed 27 November 2016 via mobile

We were upgraded and received an early checkin and a personalised welcome and gift from Ana, their Services Manager. The usual excellent facilities of a Sheraton. We stayed 4 nights and took advantage of the hotels location to explore Mendoza.

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Thank Fooe2
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: First of all I would like to thank you for choosing us for your recent stay in our city. Also allow me to thank you for sharing your comments with us, noticing that your stay have been as memorable as we always wish it to be. We are going to share your words with the rest of the...

Denver, CO
Reviewed 27 November 2016

We stayed at Sheraton Mendoza for 6 nts in Nov 2016. The hotel is slightly dated but meets any needs you may have. The bar area currently serves as the main restaurant as the main restaurant is under renovation. The bar staff we superb and attentive to any request you may have. Our room was spacious and accommodating. We had...

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Helpful?
Thank ColoradoTravelguy
Anita A, Vip & Club Services Manager at Sheraton Mendoza Hotel, responded to this review

Dear Guest: First of all I would like to thank you for choosing us for your recent stay in our city. Also, let me thank you for sharing your comments with us which we are going to elevate to the rest of the team in order we can make positive changes with our club lounge location, quality of food and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Mendoza City in the foothills of the Andes, the brand new 5-star Sheraton Mendoza Hotel is ideally located for exploring one of Argentina's most popular tourist destinations. Whether you're interested in quiet pursuits-like sampling the region's famous wines-or more adrenaline-fueled adventures such as skiing, hiking, and mountain climbing, you'll feel at home at the end of each day in our 180 comfortable and classic guest rooms. Each features a beautiful view of either the city or the mountains, plus all the comforts of home-including our Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Mendoza Hotel

Address: Calle Primitivo de La Reta 989, Mendoza M5500AEI, Argentina
Region: Argentina > Cuyo > Province of Mendoza > Mendoza
Price Range: £94 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Mendoza Hotel 4.5*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#4 Casino Hotel in Mendoza
#7 Spa Hotel in Mendoza
#8 Luxury Hotel in Mendoza
#11 Business Hotel in Mendoza
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mendoza Hotel staff and other travellers.
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Guayama, Puerto Rico

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Questions? Get answers from Sheraton Mendoza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a west-facing, high-floor room if you want a view of the Andes Mountains. The eastern side view is completely boring.”
 of 5 bubbles brianculler, 12 Jan 2017 | Read review
“request Andes facing view, do not spend all nights in Mendoza; book a few nights at one of the vineyards in the area”
 of 5 bubbles ColoradoTravelguy, 27 Nov 2016 | Read review
“Go for a Club Room”
 of 5 bubbles edwardLC, 21 Oct 2016 | Read review
“Andes view is best, watch the sun set there.”
 of 5 bubbles mikel12323, 18 Oct 2016 | Read review
“West facing rooms with views to the Andes have better views than to the east”
 of 5 bubbles aussieboy85, 6 Sep 2016 | Read review
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