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American Inn & Suites Mesa

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Traveller (16)
Room & Suite (6)
Pool & Beach (5)
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Overview
  • Excellent13%
  • Very good14%
  • Average20%
  • Poor18%
  • Terrible35%
Travellers talk about
“large closet”(2 reviews)
“laundry room”(2 reviews)
“ice machine”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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LanguageEnglish
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1 - 5 of 126 reviews
Reviewed 2 weeks ago via mobile

The pictures does not do it justice. The walls and doors were very dirty. It was not worth the price they charged. Sheets, pillow cases, and towells were so stiff that you could smell the bleach. The bathroom was clean, but the tub was stained....More

Thank Dee Q
Response from America M, Manager at American Inn & Suites MesaResponded 2 weeks ago

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property.I will personally look into the issues that you have outlined, meet...More

Reviewed 3 March 2018 via mobile

I stayed there for 21 days. Awesome staff rooms very clean and with kitchen very handy Good pool and hot tub. Close to the major freeways. We will return there for sure. . We had great access to hiking sites as well as excellent restaurants...More

Thank Douglas C
Reviewed 28 February 2018

The photos posted by the Inn look a heck of a lot better than they do in person. Room 129 American Inn & Suites Mesa AZ on Country Club. Mildew in bathtub, dirty floor in bathroom, sticky floor in kitchen, dirty rippled carpet. Mirrored closet...More

Thank Kimpia
Reviewed 11 February 2018

Stayed Feb 9 2018. Hotels.com failed to tell hotel due to medical reasons we needed a 1st floor room, they were all booked. Staff resolved the problem by giving us a king size suite room with full kitchen and separate bedroom. We did not see...More

1  Thank Razze
Reviewed 8 February 2018 via mobile

Not a safe environment. Owners appear to not intend to maintain this hotel. Hot tub does not work. Elevators do not work and no indication they intend to fix. Computer in the foyer did not have a monitor- staff said it was going to be...More

Thank Bryan C
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$62 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$91 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (16)
Room & Suite (6)
Pool & Beach (5)
Dining (1)
Questions & Answers
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Linda H
27 July 2017|
AnswerShow all 4 answers
Response from jannamp | Reviewed this property |
I often had a difficult time calling them. There is usually someone in the office but they didn't answer phone. It is not a great place to stay.
0
Votes
IAMJefa
5 November 2016|
AnswerShow all 3 answers
Response from C6640BUdavidw | Reviewed this property |
480-964-2897
0
Votes
Room Tips
"Get an even numbered room in back like room 130 far from street for quiet"
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"back of hotel room was very quiet."
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"If you need a first floor room, Call the hotel and ask for one. Make sure you get the name of the person..."
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"Look for a different hotel !"
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