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The pictures does not do it justice. The walls and doors were very dirty. It was not worth the price they charged. Sheets, pillow cases, and towells were so stiff that you could smell the bleach. The bathroom was clean, but the tub was stained....More
Thank Dee Q
Response from America M, Manager at American Inn & Suites MesaResponded 2 weeks ago
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property.I will personally look into the issues that you have outlined, meet...More
I stayed there for 21 days.
rooms very clean and with kitchen very handy
Good pool and hot tub.
Close to the major freeways.
We will return there for sure. .
We had great access to hiking
sites as well as excellent restaurants...More
The photos posted by the Inn look a heck of a lot better than they do in person. Room 129 American Inn & Suites Mesa AZ on Country Club.
Mildew in bathtub, dirty floor in bathroom, sticky floor in kitchen, dirty rippled carpet. Mirrored closet...More
Stayed Feb 9 2018. Hotels.com failed to tell hotel due to medical reasons we needed a 1st floor room, they were all booked. Staff resolved the problem by giving us a king size suite room with full kitchen and separate bedroom. We did not see...More
Not a safe environment. Owners appear to not intend to maintain this hotel. Hot tub does not work. Elevators do not work and no indication they intend to fix. Computer in the foyer did not have a monitor- staff said it was going to be...More