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Best Western Legacy Inn & Suites

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Best Western Legacy Inn & Suites
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395 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Snowflake, United States
Reviewed 2 days ago NEW

Room and hallways were very dirty, staff wasn't interested in cleaning it up. there was food laying on the stairs in the hallways and the carpet was dirty. our bathroom was filthy and the staff said they had no one to clean it up, so we had to go buy supplies to clean it up ourselves.

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Helpful?
Thank robinpX7066UT
Vacaville, California
Reviewed 1 week ago

The service was very good and all the staff was very pleasant. The decor of the hotel when you walk in is very nice and elegant giving you the sense of a clean and nice atmosphere that it is. Our room was clean bed was very comfortable. Only downside is where they are located there is a bad smell in...

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Thank willier560
Upland, Ca, United States
Reviewed 2 weeks ago

Room was very sparsely furnished. Hotel cleanliness was not good. No hot water and no concern from the staff as to getting it fixed or guest comfort. I had planned to stay 3 nights, stayed 1 and hated it.

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Thank D9212OYjamesa
Gilbert
Reviewed 3 weeks ago

numerous problems in a number of the rooms we booked for a wedding no hot water staff was very rude when differant family members were making reservations one family member was actually hung up on because the person at the desk said he was to busy

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Helpful?
Thank Salvatore D
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello Salvatore, I apologize for your poor experience during your stay. I have brought your comments to the attention of the General Manager so she can discuss this with the staff. I hope that if you are in the area again, you will give us another chance to make it right. Kristina Haney Sales Manager

Omaha, Nebraska
Reviewed 3 weeks ago

This hotel is ok, good value, located close to airport. But at night we turned air conditioning on and were greeted with smell of cow manure. Went outside and about gagged at smell in air. Not sure what is nearby, but not pleasant place to stay unless you are a cow.

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Helpful?
Thank Selah419
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello! I want to apologize on behalf of the hotel for the smell. Due to our location, the surrounding areas can smell like the local farms. We hope that you will give us another chance and that the smell does not ruin your stay. Kristina Haney Sales Manager

Springfield, Missouri
Reviewed 4 weeks ago

Only minutes from the Mesa airport. Service at front desk, shuttle, breakfast all performed well with a smile. The room was comfortable and clean. A surprise was the complimentary meal provided a dinnertime. There isn't a restaurant within easy walking distance and we had turned in our rental car so this was a great convenience for us. Our night it...

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Helpful?
Thank lulu2810
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hello! Thank you for your kind words! We love that surprise meal for guests. Our cornbread and chili are a favorite for everyone that stays, so we're happy you got to enjoy it! We'll see you soon! Kristina Haney Sales Manager

Houston, United States
Reviewed 4 weeks ago

Wonderful employees. Very clean and central location. Would stay at this hotel again. The breakfast was delicious. We were not concerned about our baggage while out of the hotel as housekeeping made us feel secure and safe.

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Thank Michael S
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hi Michael! Thank you for your kind words! It is so great to hear that you felt safe at our property and it was because of our incredible staff! We can't wait to see you again! Kristina Haney Sales Manager

Reviewed 27 October 2016

Very good hotel to stay at. Front desk were friendly and helpful. Housekeeping was amazing the rooms were great and nice and big. Would stay again. The manger was amazing and answered all of my questions that i had. Housekeeping staff were very friendly and cleaned my room very well.

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Helpful?
Thank jennifer c
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Hi Jennifer! Thank you so much for your kind words! We love hearing our guests had a great stay AND were able to interact with our amazing staff. We can't wait to see you again! Kristina Haney Sales Manager

Columbia, California
Reviewed 24 October 2016

Really! Free Dinner! Not very elegant but a nice touch if you arrive and just want to chill in the Bar or Room. Sloppy Joe's that night. A short drive from Appleby's etc. Includes a complimentary beer or wine, too. Great rates that night, A free shuttle to airport. I will be back!

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Thank travelinman_CA
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your kind words! Free dinner is always great, especially after a long day of travelling. We hope to see you back soon! Kristina Haney Sales Manager

Las Vegas, Nevada
Reviewed 12 October 2016

Really a nice, comfortable, and clean place. Staff was super accommodating and friendly. Rooms were good size and well kept. Pool is smaller and located in the back. Bar area had nice TV's and was a cool place to hang out as a group. Only negative was the wonderful smell of manure outside...wow...pretty strong. Who doesn't enjoy the scent of...

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Helpful?
Thank Dugfun1
Kristina H, Manager at Best Western Legacy Inn & Suites, responded to this review

Thank you for your response! I'm glad you were able to enjoy the lounge and pool area with your group! I apologize for the local manure smell. We're located in a former farm area, so sometimes the wind changes just enough and guests are greeted with the odor. We'd love to see you back again! Kristina Haney Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEW!! Join us Sunday - Thursday, 5:30pm - 7:00pm for our evening social featuring FREE food and drinks for each paying guest! Located off of Loop 202 on the Mesa/Gilbert border in the East Valley of Arizona, just one mile from the Mesa Gateway Airport and the ASU Polytechnic Campus. The Best Western Legacy Inn & Suites is a three-story interior corridor hotel designed to meet the needs of business and leisure travelers. The hotel features a beer and wine bar and a free deluxe buffet breakfast. Additional property amenities include our business center, two meeting rooms, fitness room, guest laundry, gift shop, pool and hot tub. Nearby is the San Tan business and shopping area, several golf courses, downtown areas of Gilbert and Chandler and Gilbert Hospital. The Big League Dreams Sports Park is just one mile away. Our friendly staff is ready and waiting to help guests enjoy their stay with us. The guest rooms and amenities provided help ensure a most relaxing and comfortable visit. ... more   less 

Additional Information about Best Western Legacy Inn & Suites

Address: 4470 S Power Rd, Mesa, AZ 85212-3632
Region: United States > Arizona > Central Arizona > Mesa
Price Range: £81 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Legacy Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Legacy Hotel Mesa
Best Western Legacy Inn And Suites
Best Western Legacy Inn & Suites Mesa, Arizona
Hotel Style:
#4 Romantic Hotel in Mesa
#11 Family Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Legacy Inn & Suites staff and other travellers.
8 questions
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Lyons, Oregon
over a year ago
Bozeman, Montana, United States
over a year ago
Morden, Manitoba, Canada
over a year ago

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Questions? Get answers from Best Western Legacy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 floors, all seemed pretty quiet. Elevators centrally located.”
 of 5 bubbles Dugfun1, 12 Oct 2016 | Read review
“very nice place to stay”
 of 5 bubbles MikeG_82272, 24 Aug 2016 | Read review
“Stay in a room opposite Power Road as that can be very noisy!”
 of 5 bubbles 761stephenr, 18 Aug 2016 | Read review
“If memory serves, there was a microwave and refrigerator in the room near the coffee maker. I remember thinking that was nice had we needed to stay longer.”
 of 5 bubbles amycB374YG, 19 Jul 2016 | Read review
“Pool view rooms have a lot of noise.”
 of 5 bubbles Annonnowhere, 3 Jun 2016 | Read review
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