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Hilton Phoenix/ Mesa

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#6 of 57 Hotels in Mesa
Certificate of Excellence
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Hilton Phoenix\/ Mesa
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939 Reviews from our TripAdvisor Community

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Showing 921: English reviews
Phoenix, Arizona
Reviewed yesterday NEW

I used the hotel for a football coaching clinic. During check in they had free M&M's. The hotel is clean and it is also near places to eat like In and out and other food establishments. This hotel does well for business trips.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 327jeremiahs
Tonganoxie, Kansas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Went for a conference and the hotel staff were great, they were super friendly and helpful. Rooms were very nice and clean, beds were comfy, couldn't hear any outside noise. Lounge is nice and bartenders were fun. The food for the conference was good. I would stay here again.

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Helpful?
Thank Kathy C
About Hotel's Favourite Review
Management response:

Dear Kathy C, Thank you so much for your 5 out of 5 review! I am so glad you enjoyed our guest rooms and our public space. I hope that you will come back and visit us again soon!

Whittier, California
Reviewed 3 days ago NEW

Very nice hotel and staff was very helpful as is the norm with nearly all Hilton brands. Only bump on this trip was my room heater was not working first night. I called them and asked if it could be corrected during the next morning/day as I had a very early wake up it was too late to get a...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gatto M
Louisville, Kentucky
Reviewed 6 days ago NEW

Stayed here for an onsite conference this month. The hotel is within a half hour (with no traffic) from the airport. Rooms are spacious, comfortable, and modern. Plenty of electrical outlets in all the right places and reliable internet. There are few restaurants within walking distance, but plenty of available dining options if you have a car. This hotel is...

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Helpful?
Thank Gary P
Management response:

Dear Gary P, Thank you for taking the time to share your recent experience at the Hilton Phoenix/Mesa Hotel. We greatly appreciate the feedback and I am so glad to hear you had a great stay with us. Come back and visit us again soon! Kind Regards, General Manager

Mesa, Arizona
Reviewed 6 days ago NEW

Poor value for room fees and service commitment. Bathroom toilet leaked and ran all night. Remodel finish work was poor and cracks in cabinets and tile. Poor lighting in entry way. Dusty areas and screeching noise like a fan belt during the night.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mikedZ7130WA
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

mikedZ7130WA, Thank you for selecting our Hotel for your stay in Mesa, Phoenix and for taking the time to provide this feedback on your time with us. I apologize for the issues you experienced and with noise from what I can guess was outside. We have started renovations with our phase 1 finished as of January. Our phase 2 and...

Michigan
Reviewed 1 week ago via mobile

We stayed here for a business conference. The conference facilities and meals provided were great. The outside, lobby areas and bar area were beautiful. However, we stayed on the 6th floor- the carpet all up and down the hallways was filthy, there was a hole in the drywall in the hallway, as well as a broken switchplate. Our room was...

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Helpful?
Thank frenchfiona
Greg I, Manager at Hilton Phoenix/ Mesa, responded to this review

frenchfiona, Thank you for being with us and for the feedback on your stay at our Hotel. I deeply apologize for the appearance you encountered as we have started our phase 1 renovation(this included our guest rooms). Our phase 2 and phase 3 renovation starts in mid April which will replace our corridor carpets and our bathroom vanity's in the...

Reviewed 2 weeks ago

Exellent Service and the hotel stuff were really helpful in what we needed. The food was good a little pricey. The employee were exellent and the help with maintance and housekeeping was really good in what we need for our room

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Helpful?
Thank Melissa B
Management response:

Dear Melissa B, Thank you for staying at The Hilton Phoenix/Mesa. We know how valuable and precious your time is and we truly appreciate your willingness to share your experience. I am delighted to learn that you enjoyed your visit. Our goal is to exceed the expectations of our guests’ and one of the most important tools available to assist...

Reviewed 2 weeks ago

Great Hotel and Conference Center. The Hotel bent over backwards to meet the needs of the association. Rooms were spacious and clean, food was good. Staff was courteous and efficient. Highly Recommended!!

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Helpful?
Thank Derek G
Management response:

Dear Derek G, We pride ourselves on the friendliness of our staff and this specific attribute is a hallmark of our service. Your comments validate our belief and we are grateful that this special attribute is eminent. Our employees are unquestionably one of our greatest assets, dedicated to ensuring our guests enjoy a true Hilton experience. Thank you for sharing...

Leesburg, Virginia
Reviewed 2 weeks ago

Overall a great hotel to stay at. Great location, breakfast buffet is very convenient and offers a good variety of items. Hotel was pretty clean, the plumbing in my room seemed to need work but was still usable without issue.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank F8130JEkylem
Management response:

Dear F8130JEkylem, Thank you so much for the review and for staying with us! We hope to see you back in the future! have a lovely day! Kind Regads, General Manager

Minneapolis, Minnesota
Reviewed 2 weeks ago

This hotel is an older Hilton property going thru a renovation. My room appeared to be renovated but still looked rough. The carpet wasn't vacuumed and floors were dirty. Staff was friendly but I can't recommend this property.

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Helpful?
Thank Lee L
Management response:

Dear Lee L, I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. We are working on renovations in our rooms and your feedback will helps us to improve. Thank you once again for your comments and I hope you will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Phoenix/ Mesa

Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Region: United States > Arizona > Central Arizona > Mesa
Price Range: £115 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, HotelsforEveryone, Hotels.com, Orbitz, Travelocity, Priceline and Jetsetter so you can book your Hilton Phoenix/ Mesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hilton Phoenix/ Mesa Arizona
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix/ Mesa staff and other travellers.
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Questions? Get answers from Hilton Phoenix/ Mesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there is some lobby noise. Higher up and away from the center may reduce it. I did not find it a problem at all,”
 of 5 bubbles GaryP440, 14 Feb 2017 | Read review
“Good views from the 4th floor up.”
 of 5 bubbles 635derekg, 3 Feb 2017 | Read review
“As for a room AWAY from the freeway.”
 of 5 bubbles Sarakay53, 14 Jan 2017 | Read review
“west side to watch the sun set”
 of 5 bubbles 205rayg, 2 Jan 2017 | Read review
“Ask for a room facing the golf course.”
 of 5 bubbles RJDover, 27 Oct 2016 | Read review
5 of 5