We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Phoenix - Mesa

Visit hotel website
Traveller (17)
Room & Suite (33)
Dining (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Read more
Property amenities
Breakfast included
Free parking
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save up to 10% TODAY!
Hotel deals

Location

Full view
50Car recommended
Grade: 50 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
68Reviews
48Photos
1Q+A
13Room tips
Traveller rating
  • 32
  • 15
  • 13
  • 2
  • 6
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
My wife and I plus our small dog stayed at this hotel for a month. For what I needed it was adequate. I enjoyed the ability to cook meals in my room. The staff were very nice and helpful with all my needs. Anyone complaining about the condition of this place needs to price
Read more
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded 1 week ago
Thank you for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that the courteous service delivered by our team made for a comfortable stay. It was a pleasure serving you, and we hope you and your wife along with your small friend visit us again. Sincerely, Hotel Management
Read more
Hotel's Favourite
Great management staff. Convenient for month to month stays. Fantastic rates and easy extension options. Near by shopping and free parking is a plus. Don't worry about leaving your pet behind because they are welcome too!
Read more
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded 14 Nov 2018
Thank you for the glowing review of Extended Stay America. We're thrilled to know you found us to be a great value and that the service provided by our associates went a long way in making your stay a memorable one. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Read more
This hotel's rooms look as far from their presented website pictures as anything I have seen online. The hotel is in need of serious updating. The carpets are very worn. There was mold on the ceiling in the shower. The shower dripped 24/7. On the last morning, our
Read more
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded 1 week ago
Please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will reconsider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Read more
This is my first time being in the area, and I must say the service was good, I did enjoy that the front desk staff really wanted to assist me with issues I had, and the room was great size for the occasion. I think overall, if I ever need to be in a hotel for a certain amount
Read more
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded 28 Jan 2019
Stephen, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your well-kept suite. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Read more
If this how they are treating customers they will lose this site to another hotel management very soon. They forget about hotel business spy’s. These pre-generated messages are not helpful at all. It does show how much the hotel manager cares about his business and the employees
Read more
Response from 00esa, Manager at Extended Stay America - Phoenix - Mesa
Responded 7 Jan 2019
Angelique, thank you so much for your review. We apologize for the service issues you encountered during your stay. Our goal is to provide outstanding service to our guests, so we apologize we fell short of this and did not respond to your needs in a timely fashion. We have discussed your comments with our management team so they can take corrective action to ensure we are attentive to all of our guests' needs going forward. We hope you will consider a return visit to our hotel the next time you are in the area. Sincerely, Hotel Management
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
I don't even know what this is caked into the bathroom sink counter. . .
I placed a pair of jeans on this shelf, and it fell off the wall.
Mold on shower ceiling
one cigarette burn spot on blanket
comfortable full size bed
PreviousNext
1234567
Is your hotel totally non-smoking?
Yes, our hotel is a non-smoking hotel, and newly renovated.
0 votes
Show all answers
"Our room on the second floor was gross, as was the hallway."
"room # 310 overlooks the front parking lot"
"Go to a different near by hotel."
"Ask for a room on the higher level of the hotel."
"hair dryers put in rooms"
PreviousNext
123
PRICE RANGE
US$77 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stayamerica phoenix-mesa hotel mesaextended stay mesaextended stay america mesamesa extended stay
LOCATION
United StatesArizonaCentral ArizonaMesa
NUMBER OF ROOMS
104
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing