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Xelena Hotel & Suites

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874 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Alexandria
Reviewed yesterday NEWvia mobile

Xelena is a convenient location to El Calafate and national parks, but it is very average. The hotel attracts a lot of tour groups and the halls are somewhat noisy. The walls are paper thin so you hear everything going on outside your room. Rooms are clean but worn. The sheets, towels and robes are very scratchy and poor quality....

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Thank AcornAdventure
London, United Kingdom
Reviewed 2 weeks ago

I was really looking forward to staying at the Xelena hotel but left feeling a little underwhelmed especially in comparison to a similar style but far better hotel we stayed in in Ushuaia following it. I felt the hotel was a little dated and they've been complacent about being what was probably an amazing hotel 5-10years ago and just haven't...

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Thank Hollywright
Reviewed 2 weeks ago via mobile

Generally a good hotel. Located far from the city centrum but hotel has free of charge bus every hour to downtown. Servis and the breakfasts not very good. Coffee not to drink! For better coffee you have to pay additional fee. In the restaurant the waitress coming with the invoice for a dinner and informs "TIP IS NOT INCLUDED" !...

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Thank Anna J
Reviewed 2 weeks ago via mobile

The facility looks very nice. Breakfast good but not more. Location is far from the city . Arrival only by hotel transfer limmited to 22:20 pm. Meaning early arrival back. Swimming pool small but nice. Massage not professional but not cheep. The room was large clean and comfortable. They charge extra payment for "lake view" but the lake is far...

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Thank ariel_kappon
Mumbai
Reviewed 3 weeks ago

This hotel was preferred by us over Hotel Eolo as it was less pricy, so not expecting much, we were pleasantly surprised and happy at the choice we made. The facilities at this hotel were basic but very efficient. Since a major portion of daylight timing go into site seeing, it makes sense not to spend a fortune on hotel...

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Thank JPHazarat
Berwyn, Pennsylvania
Reviewed 3 weeks ago

Very nice hotel, very welcoming and warm staff. The internet was very good for this part of the country. Food was excellent in the dining room. The bar served a good selection of fast service food items after a long day of touring were very welcome. Great local beer as well.

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Thank barbara19312
London, United Kingdom
Reviewed 4 weeks ago via mobile

Plus side is most of the rooms probably have great views, ours (310) sucked. Just looked out on a gravel car park where they'd placed a 1000 lumen spotlight directed at the window for night time dazzling. Also directly under the restaurant so you got to hear the staff scrapping chairs late into the night. Bit too far out of...

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1Thank BeartrackerUK
Honolulu
Reviewed 4 weeks ago

Outstanding hotel. Room 309 was HUGE and well-appointed; sitting room and 2 bathrooms, amazing view of Lake Argentina! Although somewhat outside of town, it was a short taxi ride to "town". Restaurant was outstanding as was breakfast. Staff was very responsive and helpful.

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Thank Localmo
The Hague, The Netherlands
Reviewed 3 November 2016 via mobile

Although the hotel is supposedly quite new, it looks run down. It feels like the cheepest materials have been used in order to build the hotel. In our room for example, the remote control of the electrical curtains was used so often, that you could not see wether you pressed to close or open button. The shower is in the...

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1Thank Tessa079
San Jose, Costa Rica
Reviewed 26 October 2016 via mobile

Good hotel in the broad sense, yet the small details don't help. Staff was friendly and helpful. Location is far from downtown Calafate, so there is a free shuttle every hour which is convenient yet mandatory. The room was clean, although two single beds joined together (I was traveling with my wife). Rooms are not sound proofed and you can...

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Thank Javier R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Quiet and majestic, Argentine Lake grants Xelena Hotel & Suites Hotel that peculiar elegance and beauty conveyed by the Patagonian spirit. A high caliber proposal designed for guests to enjoy the best landscapes of Argentine Patagonia, at all times of the year. Confort and warmth define the Hotel`s personality and make the perfect match with the personalized attention and services that it offers its guests. The hotel counts on a Spa, boutique, gourmet areas and function rooms for social and business events. ... more   less 

Additional Information about Xelena Hotel & Suites

Address: Rene Favaloro 3548, El Calafate 9405, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Price Range: £151 - £189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Xelena Hotel & Suites 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Xelena Deluxe Hotel El Calafate
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Hotel Style:
#3 Spa Hotel in El Calafate
#5 Business Hotel in El Calafate
#7 Luxury Hotel in El Calafate
#11 Family Hotel in El Calafate
#22 Romantic Hotel in El Calafate
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Questions & Answers

Here's what travellers have asked, with answers from Xelena Hotel & Suites staff and other travellers.
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Questions? Get answers from Xelena Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suites overlook the lake but the regular rooms are at a higher level, but then the lake isn't close by the land area”
 of 5 bubbles JPHazarat, 16 Nov 2016 | Read review
“Ask for a room away from the swimming pool because of the chlorine smell.”
 of 5 bubbles DancingJaguar, 23 Sep 2016 | Read review
“Make sure to get a room facing the lake”
 of 5 bubbles amanda092590, 22 Aug 2016 | Read review
“we had a view of the lake from a corner room with a bay window”
  • Our room
 of 5 bubbles RJFNaples, 16 Mar 2016 | Read review
“Lake views are great.”
 of 5 bubbles CasaBallena, 20 Feb 2016 | Read review
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