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Sheraton Samoa Aggie Grey's Hotel & Bungalows

220 reviews
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Traveller (120)
Room & Suite (72)
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Overview
  • Excellent41%
  • Very good31%
  • Average18%
  • Poor5%
  • Terrible5%
Travellers talk about
“lap pool”(18 reviews)
“feast restaurant”(11 reviews)
“swim up bar”(6 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
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Rooms
1 Apr2 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (220)Write a Review
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82
69
39
13
11
Show reviews that mention
All reviewslap poolfeast restaurantswim up barmain poolclassic roombedroom bungalowbeautiful hotellobby areamain restaurantfew teething problemsduty managergreat central locationa nice place to stayfront officeearly checkonly downfallshuttle service
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211 - 214 of 214 reviews
Reviewed 11 August 2016 via mobile

We loved our stay here. Very relaxing. Just what you want in a resort. That being said, for what you pay for the room you might expect internet included but it cost about $50NZ for three days usage. The food is not great and expensive...More

2  Thank Bexen
Response from Mark F, General Manager at Sheraton Samoa Aggie Grey's Hotel & BungalowsResponded 13 August 2016

Thank you for taking the time to write about your experience with us. Following your comments we have now implemented a separate price for the dessert buffet each evening. I am sorry to hear you didn't enjoy the buffet I will share your feedback with...More

Reviewed 8 August 2016

Beautiful Hotel, glad its back and opened to Samoa and the world! The summary of our stay was awesome with a little bit of a hiccup in the beginning. We stayed in the bungalows towards the back, the beds were great and comfortable and the...More

Thank Mathew S
Response from Mark F, General Manager at Sheraton Samoa Aggie Grey's Hotel & BungalowsResponded 9 August 2016

Thank you for taking the time to write about your experience in the hotel, following opening it is so important to get feedback such as yours to help us improve the service. I just spoke to the Front Office and Housekeeping teams about your challenges...More

Reviewed 4 August 2016

Aggie Grey's Hotel in Apia finally reopened on 1 August 2016 after having been damaged by a cyclone and closed for the past 4 years. Reviews posted here during that time probably got confused with Aggie Grey's Resort which is also in Samoa but located...More

4  Thank Marcus_and_Wendy
Response from Mark F, General Manager at Sheraton Samoa Aggie Grey's Hotel & BungalowsResponded 7 August 2016

Thank you for taking the time to write about your experience with us. I will be please to share your comments with the team. Also thank you for being kind about our "teething" problems we are all working hard to stabilize the hotel operation, with...More

Reviewed 3 August 2016

We had to change our dates due to a delayed opening the Hotel, however I can confirm the new Hotel opened on Monday as I called to check. Looking forward to arriving tomorrow and updating on how it all is when we arrive, Am not...More

3  Thank bright23
Response from Mark F, General Manager at Sheraton Samoa Aggie Grey's Hotel & BungalowsResponded 7 August 2016

I am very sorry we did not open as planned and you had to move your travel dates, I look forward to reading your review of your stay, I am sure you will be happy relaxing around our pool. Kind regards; Mark Francis General Manager

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$160 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Apia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$160 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Apia
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (120)
Room & Suite (72)
Pool & Beach (34)
Dining (22)
Business Centre & Event Rooms (6)
Questions & Answers
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Lani T
24 October 2017|
AnswerShow all 5 answers
Response from MaryC4505 | Reviewed this property |
I highly recommend Tai's Native Experience. I and 4 girlfriends have just returned to Australian from our Samoan holiday and Tai took us everywhere. He has an awesome knowledge of Samoan history and has a tour service as... More
0
Votes
Lani T
23 October 2017|
AnswerShow all 5 answers
Response from Robbie A | Reviewed this property |
Hi Lani, To'Sua Trench is about an hour's drive away or like ~70 Tala taxi
2
Votes
607nikkih
26 August 2017|
AnswerShow all 4 answers
Response from Sandeep P | Property representative |
Talofa 607nikkih, the Hotel is located across the Harbor Front, there is a beach but it is not ideal for swimming, the beach has black sand. The Hotel itself has 2 swimming pools. Best Regards.
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Room Tips
"Rooms around the main swimming pool offers good views, especially on the upper levels."
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"think about what you like in a room and ask for that"
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"Call before you get there to see what they offer."
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"Stay in the bungalow for the full Samoan experience"
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