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Arizona Grand Resort & Spa

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Traveller (41)
Dining (24)
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Overview
  • Excellent46%
  • Very good20%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“company meeting”(4 reviews)
“golf course”(17 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Offers from Arizona Grand Resort & Spa
Offers & Announcements: Resort Credit Package
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Offers from Arizona Grand Resort & Spa
Offers & Announcements: Resort Credit Package
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Reviews (146)
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64
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28
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Show reviews that mention
All reviewsoasis water parkcompany meetinggolf courserustlers roostbusy spring breakwater park is greatshower and toiletping pongadult poolfull kitchenfitness centerbeautiful propertysouth mountainmini barfamily vacationhot tubfree weights
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1 - 5 of 142 reviews
Reviewed yesterday

Great clean rooms, great place to relax and unwind. The one down side is that everything that you buy here is pricey. Golf is really cheap with a decent course. A big plus is that everywhere you go on the property, can be accessed with...More

Thank Chris C
Hotel's Favourite
Reviewed 27 January 2018

This was our first time staying at the resort but we will definitely stay here again when in Phoenix. We were very impressed with the customer service, from the front desk personnel and bell men to the housekeeping staff. Everyone was very friendly and extremely...More

Thank Rick N
Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded 29 January 2018

Rick, I am delighted you enjoyed your first visit to our resort. We work diligently to create memorable guest experiences, and I am thrilled every member of our team you encountered provided attentive and thoughtful service. I am glad you like our accommodations. Our recently...More

Reviewed 2 days ago

We were there for a convention of health coaches. We were close to 800 people and very busy with conferences the whole time, and when finally on Sunday night we were done, at 5pm, the hotel tells us the water park is closed! So they...More

2  Thank Gabrielle D
Reviewed 2 days ago via mobile

We visited Arizona Grand Resort and Spa about two weeks ago and had a wonderful time! We went there for a “sisters” trip. The weather was perfect and views just outside the lobby are a great place to sit with a glass of wine. It...More

Thank Meredith F
Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded 2 days ago

Meredith F., the lobby patio is the perfect place to enjoy golf course views and South Mountain beyond, it is also a great spot for a morning coffee or a nightcap by the firepit. I am glad you liked the Oasis Water Park, and I...More

Reviewed 2 days ago

We've been going to this hotel for 5 years now. Every year it gets a little more expensive, service is a little worse, experience not quite as good. Still a decent place to bring the kids with the built in "water park", but I'm leaning...More

Thank CaliManTraveler
Response from Paul G, General Manager at Arizona Grand Resort & SpaResponded 2 days ago

I am disappointed you feel our resort experience is trending negatively. We work diligently to provide our guests a world-class vacation through our service and offerings, and it appears we may have dropped the ball during your visit this year. I appreciate your constructive notes...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$102 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Phoenix
#10 Spa Hotel in Phoenix
#15 Luxury Hotel in Phoenix
#25 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Phoenix
#10 Spa Hotel in Phoenix
#15 Luxury Hotel in Phoenix
#25 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#27 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (41)
Dining (24)
Pool & Beach (10)
Room & Suite (8)
Amenities (9)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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2busyboys
15 April 2018|
AnswerShow all 5 answers
Response from Susan E | Reviewed this property |
Uber was quick and convenient
1
Vote
Biggette2
12 March 2018|
AnswerShow all 2 answers
Response from Paul G | Property representative |
Hello Biggette2, I recommend contacting our Reservations Team at 877 800 4888. They will be able to assist with your request directly. Please let me know if I can be of further assistance. Paul Gray, General Manager... More
0
Votes
julesw5
6 March 2018|
Answer
Response from Paul G | Property representative |
Hello julesw5, I am sorry for the odor you experienced during your visit. Our Property Operations Team works diligently to clean our ponds regularly, and we have not received any further complaints regarding the scent. I... More
1
Vote
Room Tips
"Try to get a room at mountain side to remove having to walk long distances from the lobby"
Read review
"The Camel Back building gives easiest access to the water park."
Read review
"If you book a villa and want a golf course view, room #200 was excellent"
Read review
"If you have kids, ask for a room close to the Oasis Water Part"
Read review
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