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DoubleTree Suites by Hilton Hotel Phoenix

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DoubleTree Suites by Hilton Hotel Phoenix
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1,224 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Phoenix, United States
Reviewed 2 days ago NEW

I was looking for a hotel close to the airport as I had an early flight. It turned out to be not only a practical solution but also a pleasant one. Staff were very friendly, this is not over the top fake friendly but naturally friendly. They have a great complimentary shuttle service to bring you to the airport or...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 83ilses
Reviewed 5 days ago NEWvia mobile

After a very long day of travel which started in NC our flight left without us in PHX 😩 so we received a voucher for Double Tree and it was the only good moment in our travels. We along with 40+ other passengers showed up 30 minutes before the restaurant was to close, well the great staff stayed open to...

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Helpful?
Thank Erin B
Flagstaff, Arizona
Reviewed 6 days ago NEW

This is my favorite hotel when traveling through Phoenix! They are always polite. Hotel is always clean. Airport drop off and pick up always goes nicely. Free breakfast in the morning. Always a nice experience.

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Helpful?
Thank Flgstaff
Campbellsville, Kentucky
Reviewed 6 days ago NEW

The staff are extremely friendly and helpful. Breakfast is very good and the coffee unlike most hotels is very drinkable. The rooms just okay and could used to be cleaned better, furniture is very old and rooms smell old as well...in need of remodel. If you are planning on sleeping in after a late arrival..forget it, the cleaning staff and...

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Thank kalewis3244
Reviewed 1 week ago via mobile

I stayed for one night, and was glad it was only one night. Upon arrival, the airport shuttle person neglected that I was still in the shuttle and tried to give my bag away to some other group getting off first. I was greeted well by the front desk, when I entered my room however, I found a lot of...

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Helpful?
Thank Brian K
Calvin P, On behalf of the hotel staff at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Tucson, Arizona
Reviewed 1 week ago

Great location and staff but this hotel needs serious overhaul. They are redoing pool but rooms are dark and dingy. Couches from 70s? Have ick factor. Carpet needs refreshing. Kids convinced we were in smoking room. Nope just smells.

Review collected in partnership with DoubleTree by Hilton
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Thank satucson
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

satucson, Thank you for your review. We're sorry to hear our hotel did not quite meet your expectations. We are finishing up the renovation on our pool and Jacuzzi and are working on plans for renovation on our rooms. We hope that our updates, friendly staff and convenient location bring you back to the Phoenix area to visit us again...

Reviewed 2 weeks ago

I stayed with my family in this hotel for 7 days, and we enjoyed it. The rooms were huge, and a full breakfast was included each day. The food was terrific and hot. The staff was very nice, and I would stay here again. One tip through, we had trouble finding a parking space each evening because it's so close...

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Helpful?
Thank Melinda E
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Melinda E, Thank you for your feedback. We're happy that our hotel was such a great fit for you during your week stay with us. We do have many amenities and it sounds like you enjoyed them all, especially our delicious complimentary buffet every morning. We do have many parking spaces, but during the holidays it does fill up with...

Tempe, Arizona
Reviewed 2 weeks ago

Convenient location to the New Years Eve concert venue we were attending, and are Hilton HHonors members. The lobby is very nice and check in was easy, had a very friendly and nice front desk clerk. She answered our questions and gave us great directions on parking close to room (free parking on the property). Only one elevator worked, but...

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Helpful?
Thank SunflowerGarden05
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

SunflowerGarden05, Thank you for your detailed review. We're happy that our hotel was a great fit for you during your getaway for New Years. Our staff works hard to make sure our guests enjoy their stay and it sounds like you did. We hope that you can come visit us again to enjoy our hotel and hospitable staff.

Cloverdale, United States
Reviewed 2 weeks ago

Our room was a King Suite. Very comfortable. We slept very soundly. The staff was very helpful and friendly.The breakfast was 4 star. I would recommend the Phoenix Double Tree to anyone staying in the Phoenix area.

Review collected in partnership with DoubleTree by Hilton
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Thank F8100ZAjona
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

F8100ZAjona, Our staff will be thrilled to hear how much you enjoyed our hotel, amenities and their helpful service. We work hard to make sure each guest enjoys their stay and it sounds like those efforts were noticed. We hope to see you the next time you visit Phoenix.

Reviewed 2 weeks ago via mobile

When we arrived at 3pm to check in our room was not available. We waited 45 min in the lobby to check into a room that smelled like smoke, was barely cleaned and dated. As a Hilton property I expected more.

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Helpful?
Thank Tracey W
ManagerphxDT, Guest Relations Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this review

Tracey W, We apologize for your experience at our hotel. It is not typical for us to not have rooms available at our hotel check in time. We will work with the desk staff to make sure all rooms are ready at check in, and will also work to make sure each room is clean and ready for our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Phoenix

Address: 320 N 44th St, Phoenix, AZ 85008-6501
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: £103 - £302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Phoenix 3.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, TripOnline SA, Cheap Tickets and Hotels.com so you can book your DoubleTree Suites by Hilton Hotel Phoenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Suites By Hilton Phoenix Hotel Phoenix
Doubletree Hotel Phoenix
Doubletree Phoenix
DoubleTree Suites By Hilton Hotel Phoenix Arizona
Hotel Style:
#36 Romantic Hotel in Phoenix
#55 Family Hotel in Phoenix
#59 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Phoenix staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton Hotel Phoenix staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be a honors member and asked for a remodeled room on an upper floor and not anywhere need the house keeping area.”
 of 5 bubbles kalewis3244, 12 Jan 2017 | Read review
“Make sure your air conditioner works!”
 of 5 bubbles Brandy_N1975, 29 Dec 2016 | Read review
“ask for a room away from where functions are being held i.e. receptions or parties with loud music”
 of 5 bubbles 522billj, 14 Dec 2016 | Read review
“Rooms are accessed from an interior courtyard, so a little walking outdoors is necessary. The views are consistent regardless of direction.”
 of 5 bubbles danbL2EG, 30 Nov 2016 | Read review
“Low room number surround the pool; never had a problem, but encountered pool noise at other hotels.”
 of 5 bubbles 684ronalds, 7 Nov 2016 | Read review
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