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Hilton Garden Inn Phoenix Airport North

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#27 of 174 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport North
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913 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Phoenix Airport North
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Showing 893: English reviews
Reviewed 3 March 2015

The breakfast is so good and the hot tub so wonderful, we almost never want to leave the hotel!!!! Excellent in every category! This is the only place we stay at when we come to Phoenix! You've got to stay here too enjoy Hilton Garden Inn hospitality at its best! They even pick up and take you to the airport...

Review collected in partnership with Hilton Garden Inn
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1Thank Z8539TFthomasg
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We love your fantastic review of the Hilton Garden Inn Phoenix Airport North Hotel and to know that we are your hotel of choice when visiting Phoenix couldn’t make us happier. Thank you for your compliments to our breakfast, our hospitality and our hot tub too. We look forward to your return stays with us.

Sexsmith, Alberta, Canada
Reviewed 27 February 2015

Very good service all round. One reason we chose this hotel was the 24 hr. airport shuttle as we were arriving late. We phoned from the airport and had only a very short wait. For a quick overnight stay the service was very good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Walt36
New Delhi, India
Reviewed 23 February 2015

Pros Near the airport Shuttle service is available for the airport Friendly and helpful staff Good basic amenities Heated pool Close to light rail station and downtown Cons Poor website, with no details regarding shuttle service or direct email id Need to call for the shuttle from the airport for pick-up, it seems it does not follow any schedule No...

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1Thank deejay90210
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your review of the Hilton Garden Inn Phoenix Airport North Hotel and for sharing your photos too. While our website does state that we do offer a 24-hour shuttle service within a 3-mile radius, including Phoenix Sky Harbor Airport (PHX), we do not have a set schedule to and from the airport. Services are provided when needed....

Johnston, Rhode Island
Reviewed 23 February 2015

Booked your hotel due to positive comments I read on this web site. It exceeded our expectations in all areas. Front desk staff extremely cheerful and efficient, the cooked to order breakfast was the best of any hotel we have stayed at, the shuttle drivers (will take you anywhere within a 3 mile radias of hotel with no charge including...

Review collected in partnership with Hilton Garden Inn
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Thank Mogelmike
West Warwick, United States
Reviewed 21 February 2015

The staff was very friendly and helpful in very aspect of our stay. I would not hesitate to return or to recommend this hotel to my friends and family. This was my first time at a Hilton Hotel, and I was quite impressed.

Review collected in partnership with Hilton Garden Inn
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Thank Charles D
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We couldn’t be happier hearing that your first stay with us at the Hilton Garden Inn Phoenix Airport North Hotel exceeded your expectations. Thank you for your compliments to our staff and for your recommendation, they are very much appreciated. We’re glad you would return; we look forward to it.

La Palma, United States
Reviewed 21 February 2015

Had to visit Phoenix for a business meeting. Chose this place because we had stayed in a Hilton Garden Inn in Roseville, CA and enjoyed the experience. The Phoenix location met all my expectations. I will definitely stay here again the next time I'm here.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark M
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your review of the Hilton Garden Inn Phoenix Airport North Hotel. We’re thrilled to hear that we met all of your expectations and that you’ll be back to stay with us again the next time you are in Phoenix.

Mililani Town, Hawaii, United States
Reviewed 19 February 2015

The last time we stayed at the Hilton Garden Inn in Phoenix we were not happy with the service (due to poor management) at dinner. However, this time was great and vastly improved with the menu and great service. We had a lovely stay there. Shelley and Corrina at the front desk are what the young people used to call...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David Y
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Your review has brought a smile to our faces this morning here at the Hilton Garden Inn Phoenix Airport North Hotel. Hearing you quote Arnold with “I’ll be back” is awesome in itself. We’re so glad we could meet your expectations on this recent visit and that you had a lovely stay with us. Your compliments to our staff and...

Reviewed 15 February 2015 via mobile

We were in Phoenix for four days for a soccer tournament. The entire team stayed at the hotel. A few things to mention: 1. Location: Location is not good for a team. Nothing is close to walk to and it's surrounded by strip clubs. 2. Cleanliness: Sheets in one room were dirty when we arrived. Nasty stains on the carpet....

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2Thank coloradotrigirl
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

All feedback whether positive or otherwise is appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. However, your review has really disappointed us this morning. Our wish is for all of our guests to experience that great stay with us and hearing anything else is disheartening. We...

Somers, NY, United States
Reviewed 13 February 2015

Whenever we travel, we always enjoy "Hilton Hospitality" because it feels like home...beautiful comfort, friendly hospitality and excellent service. We would highly recommend the Hilton Garden Hotel, conveniently located near the Phoenix Sky Harbor Airport in beautiful Arizona!

Review collected in partnership with Hilton Garden Inn
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Thank Joseph D
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

Thank you for your review and recommendation of the Hilton Garden Inn Phoenix Airport North Hotel as well as for your loyalty to the Hilton Hotels. We hope the next time you’re traveling in or out of Phoenix Sky Harbor International Airport you’ll be back to stay with us again.

Los Angeles, California
Reviewed 10 February 2015 via mobile

Stayed here after extensive research to find a place close to my mother who I came to take care of. She has an ongoing illness and I wanted to stop staying at different hotels while I was in tiwn. This may be my favorite thus far ( i have stayed at 8 since october 2014). Friendly staff, nice lobby, good...

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Helpful?
Thank Sontrell
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this review

We couldn’t be happier to hear that we may be your favorite hotel in the area so far. Knowing that you found us to be worth the cost is wonderful as well. We wish you the best of luck with your mother and do hope that when you need to be in town you’ll be back to stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Phoenix Airport North staff and other travellers.
5 questions
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Newton, Massachusetts
Medicine Hat, Canada

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Questions? Get answers from Hilton Garden Inn Phoenix Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a good romom at another hotel”
 of 5 bubbles jkimod, 13 Mar 2017 | Read review
“Request a King Room on an upper floor at the very least.”
 of 5 bubbles Hadnfldgirl, 17 Feb 2017 | Read review
“Top floor is very nice we always ask for that.”
 of 5 bubbles Stevellie, 26 Jan 2017 | Read review
“The Desert Botanical Gardens isn't too far away. The higher rooms on the north side of the hotel have a nice view of Camelback Mountain.”
 of 5 bubbles alang603, 25 Jan 2017 | Read review
“check their websites - my room looked just like the pictures, and made me smile”
 of 5 bubbles kptjpj, 7 Jan 2017 | Read review
5 of 5