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Holiday Inn Express Chandler - Phoenix

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200 Reviews from our TripAdvisor Community

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Sierra Vista Arizona
Reviewed 15 January 2017

Nice place to stay. We were there for only one night. The check in and out was easy, the room clean and the beds comfortable. There is a good breakfast especially when feeding two hungry teenagers. The hotel is located directly off the interstate and there are plenty of good places to eat within 2-3 miles.

Thank Rich050
Las Vegas, Nevada
Reviewed 23 December 2016

I will never stay here again. I usually stay at Hilton properties, but I was on a tight budget so I needed a place to stay while in town for some business in Ahwatukee. The young man at check-in (Alfredo or Alberto… can’t remember his name) was really nice, and the only reason I’m not giving this place a 1-star...

1Thank GeorgieGirl1983
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear GeorgieGirl1983, Thanks for staying at our hotel for your business needs and bringing your concern to our attention. Although I am particularly pleased about your commendation for our hotel staff member, Alfredo, it is disconcerting to know that there was a lapse in service with regards to providing you a comfortable and clean accommodation. I understand that you're upset...

United States
Reviewed 7 December 2016

I would like to start by saying how personable the staff are. Very friendly and professional. But now I am going to be honest about the hotel. This is a very dirty establishment. The chairs in the breakfast area are nasty. I wouldn't sit on them if you payed me. I highly recommend that the hotel purchase chairs that are...

Thank Terra L
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear Terra L, Thank you for your recent stay and for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize that some of our amenities and housekeeping services may have caused...

Reviewed 2 December 2016

This is an average Holiday Inn express a little old and tired but rooms are ok. We had to be moved rooms as the heater was broken in our room. It took a while to get us another room and then we needed to print something out and none of the printers worked another frustration. We have stayed at much...

IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear UKVISIT, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to know that the room received is at par. However, it is regrettable that the condition of the printers and the heater in the...

Houston, Texas
Reviewed 20 October 2016 via mobile

First of many horrible experiences here is hotel staff in the front is very inexperienced, I was advised the hotel manager does not communicate with the front staff members as well. Next, someone walked into my room which means the front desk make a key to open my hotel room door in which I am staying in. Hotel needs a...

Thank 133Paul
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear 133Paul, Thank you for your recent stay and for taking the time to write a review of our hotel. It is truly regrettable that you did not fully enjoy your time with us. Allow me to apologize for any inconvenience you may have experienced with some of our amenities and services. I would like to have the opportunity to...

London, United Kingdom
Reviewed 16 October 2016

We went to a wedding in Az, and we stayed for 3 or 4 nights in this hotel, the breakfast was good and the staff they have is really helpful, Teresa in the breakfast area was attentive with us, my dad had a problem with the pancake machine and she solved it for him, the breakfast area was always clean...

Thank LilianAl0
Orlando, Florida
Reviewed 13 October 2016 via mobile

This is my second experience with this property. My first was in Spring 2014 when we stayed one night following our movers packing the truck for our move to another state. This time I was here to visit family and stayed four nights. The property seems to be well managed. The room and public areas are clean and orderly. Staff...

Thank jeffreystern
Oak Park, California
Reviewed 2 October 2016 via mobile

My husband and I stayed in this hotel primarily because of the price and the fact that it is right near Rudy's BBQ. We took advantage of a slightly lower rate because we are members of IHG rewards. Our room was comfortable and perfect for what we needed. The wi-fi worked great and the breakfast spread was pretty good! We...

Thank laf00
Tucson, Arizona
Reviewed 26 September 2016

Overall it was a good experience. At check in, the young man at the desk was very polite and helpful. In the middle of the night we realized we had forgotten toothpaste so we called the front desk to ask if they had any and the person at the desk just said "yeah" and hung up. Would've been nice to...

Thank Erin C
Reviewed 13 September 2016

Hmmm...where to start. This was the dirtiest hotel I have ever visited. Had a 4 night reservation but left after one night. The hotel was dirty from the lobby, elevator, halls, bed, bathtub, etc.... Sheets on one bed had something black on them, think it was some kind of mold but not sure. The other bed sheets had light red...

Thank D Z
IHGService, Guest Relations Manager at Holiday Inn Express Chandler - Phoenix, responded to this review

Dear D Z, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

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Room/Suite (11)
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Hotel & Grounds (21)
Room/Suite (9)
Pool/Beach Area (2)
Dining (3)
Business Centre/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more   less 

Additional Information about Holiday Inn Express Chandler - Phoenix

Address: 15221 S 50th St, Phoenix, AZ 85044
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: £99 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn
Holiday Inn Express Chandler - Phoenix Arizona
Hotel Style:
#31 Business Hotel in Phoenix
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chandler - Phoenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Located directly off the highway.”
 of 5 bubbles Rich050, 15 Jan 2017 | Read review
“If you are here for a prolonged time, 3rd floor has the laundry room.”
  • Sheet to cover the dirty chair.
  • Water damage near shower.
  • A exhaust vent that doesn't do anything. And clearly some water damage.
  • Lovely gap in door. Close to a 1/2 inch.
 of 5 bubbles TerraL_12, 7 Dec 2016 | Read review
“East side and upper floors are away from the usual activity of the lobby”
 of 5 bubbles wendalls2016, 2 Apr 2016 | Read review
“This is a city economy hotel. No specific recommendations. Just stay away from the rooms facing the pool if you want quiet.”
 of 5 bubbles jhorne8512, 16 Mar 2016 | Read review
“GM, Eric Monsibais accepted my comments graciously. However, some compensatory adjustment would have backed up his words.”
 of 5 bubbles DivineVivaDiva, 28 Jan 2016 | Read review
5 of 5