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Best Western North Phoenix Hotel

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Room & Suite (15)
Dining (3)
Pool & Beach (3)
Ratings and reviews
  • Excellent61%
  • Very good23%
  • Average11%
  • Poor0%
  • Terrible5%
Travellers talk about
“frontage road”(2 reviews)
“hot tub”(2 reviews)
“front desk”(2 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
2 Star Hotel
Welcome to Best Western North Phoenix Hotel! Comfort is everything when you're traveling, which is why our sleek-styled, and spacious Phoenix hotel is just minutes away from virtually everything, including the valley's sports mecca.
Offers from Best Western North Phoenix Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Location and contact
9455 N Black Canyon Hwy, Phoenix, AZ 85021-2708
Hotel website
11.2 miles to Sky Harbor Intl Airport
86 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (17)
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1 - 5 of 17 reviews
Reviewed 2 weeks ago via mobile

We had booked a night here online but our airline canceled our flight so we could not make our reservation. I called the hotel and customer service but they advised they would not refund my money, give me a voucher or even switch to a...More

Thank George M
Response from Christina C, General Manager at Best Western North Phoenix HotelResponded 2 weeks ago

George, I am sorry for the confusion. We did offer to allow a date change if it is in a 24 hour period of the original reservation due to your flight cancellation. It does not sound as if this was communicated to you. The reservation...More

Hotel's Favourite
Reviewed 26 March 2018

We had a very nice quiet room in the hotel. The property is a new one and is clean and comfortable. The front desk staff was very helpful in providing most effective ways to get to and from various ball parks in Glendale and Surprise...More

Thank rhomer23
Response from Christina C, General Manager at Best Western North Phoenix HotelResponded 2 April 2018

Hi. We are pleased to hear that you enjoyed your stay and it's good to hear that we were able to assist you with directions around our fantastic city! We look forward to the opportunity to serve your needs again in the future.

Reviewed 3 weeks ago via mobile

Stayed here for two nights in June 2018. This place is a little difficult to find as it's off the service road (frontage road I think is the term used here) and set back a bit. Good for road noise but iffy for navigation. Keep...More

Thank echo283
Response from Christina C, General Manager at Best Western North Phoenix HotelResponded 3 weeks ago

Thank you so much for your review! We agree, our entrance can be just a little tricky. We have brand new Serta beds, even I want one at home! Josh is terrific and very knowledgeable about the area as well. We are so happy to...More

Reviewed 28 May 2018

Normally I love BW but this one was not good. Staff refused to fill up empty breakfast kiosks and stood around eating when guests had not yet. The air conditioning in the room was loud and made it difficult to sleep and the hot tub...More

Review collected in partnership with Best Western
Thank genniferjohnson2015
Response from Christina C, General Manager at Best Western North Phoenix HotelResponded 29 May 2018

We are sorry to hear that you were unhappy with your stay. We strive to provide the best possible service and were unaware that you had a problem. We do have new air conditioning units as we are a new property and will certainly look...More

A TripAdvisor Member
1
Reviewed 28 May 2018 via mobile

We came to Phoenix for a graduation and stayed here for 2 nights. We had a small hiccup at checkin, (not the hotel's fault) and the GM was very accomodating. The rest of the staff we encountered throughout our stay were very friendly and personable,...More

Thank A TripAdvisor Member
Response from Christina C, General Manager at Best Western North Phoenix HotelResponded 28 May 2018

Thank you so much for your review. We really appreciate the feedback and were happy to be able to assist you with your needs. We look forward to your return visit!

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Wheelchair access
Multilingual Staff
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Business Centre with Internet Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$58 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$58 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Room & Suite (15)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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