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Westin Phoenix Downtown

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Traveller (381)
Room & Suite (448)
Dining (41)
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Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from Westin Phoenix Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Westin Phoenix Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
You may also like:
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Nearby Hotels
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Reviews (876)
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391 - 395 of 850 reviews
Reviewed 3 March 2015

Had a great experience here during Super Bowl, and a lot of hotels in big events can not handle things, and this hotel was awesome, right on top of everything and it was a smooth and pleasant experience and restaurant in hotel was excellent also,...More

Thank RSNY
Response from Jesseca M, Director of Operations at Westin Phoenix DowntownResponded 17 March 2015

Thank you for your review! It is great to know you enjoyed your time in downtown Phoenix during the Super Bowl.

Reviewed 2 March 2015

The Westin Downtown Phoenix is a nice property with a very good staff. If you are staying downtown then you can't beat the location as it's right in the heart of everything. While parts of the hotel are a bit dated the rooms are very...More

Thank Larry M
Response from Jesseca M, Director of Operations at Westin Phoenix DowntownResponded 17 March 2015

Thank you for taking the time to share your experience. We appreciate you mentioning the staff and clean rooms. We hope to welcome you back in the future!

Reviewed 20 February 2015 via mobile

Really nice hotel (probably the nicest one in Phoenix), with a great central location and a very nice pool and fitness center. The rooms are huge with some of the nicest bathrooms I've seen. Unfortunately the front desk staff was not as friendly as I...More

2  Thank Capodicapi2
Response from Jesseca M, Director of Operations at Westin Phoenix DowntownResponded 1 March 2015

Thank you for sharing your review. I sincerely apologize you did not receive a warm welcome by the front desk. I will share your comments with the team and we will definitely work to improve. I am pleased to hear we rank as the probably...More

Reviewed 20 February 2015

As the title suggest I had the fortune of staying at the Westin Phoenix Downtown for a weeks work and meetings. the hotel is modern, clean, plenty spacious and serviced by a team of hosts that work hard to make sure your stay is comfortable...More

1  Thank Chris L
Response from Jesseca M, Director of Operations at Westin Phoenix DowntownResponded 27 February 2015

Thank you for sharing your detailed review. It is wonderful to know you enjoyed a week in style at our property. While I am pleased to hear you enjoyed much of your culinary experience, I am disappointed the breakfast did not meet your expectations. I...More

Reviewed 18 February 2015 via mobile

Nice downtown hotel - with the famous Westin Dream Beds that didn't disappoint. Rooms are large, pillows are fluffy, and hi-speed wifi actually is hi-speed. My favorite part of the hotel is the "Convenience Store Museum", and interesting hallway oddity that is stocked with goodies...More

1  Thank Randy K
Response from Jesseca M, Director of Operations at Westin Phoenix DowntownResponded 1 March 2015

Thank you for sharing your experience! I hope you had a wonderful sleep on our Heavenly Bed. We appreciate your mention of the front desk and bellman! I have shared your comments on restaurant service with the team and we are working to improve and...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$199 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Romantic Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$199 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Romantic Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (381)
Room & Suite (448)
Dining (41)
Pool & Beach (37)
Amenities (35)
Questions & Answers
Ask a question
Beckyreiter14
4 May 2017|
AnswerShow all 4 answers
Response from Andrew M | Reviewed this property |
Pool is smaller and above the outdoor bar/eating area of the restaurant. Very sunny but there are some umbrellas but limited. Drink service can be tricky as it comes from the restaurant below and you have to call down to the... More
0
Votes
Zujeily D
27 March 2017|
Answer
Response from Justin H | Reviewed this property |
Yes - valet is best at this property
1
Vote
pinkclink
24 March 2017|
AnswerShow all 10 answers
Response from SailingThistle | Reviewed this property |
yes they do
0
Votes
Room Tips
"16th floor is very quiet and has a nice view."
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"Our room was 1423, on the corner, and it was wonderful."
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"Ask for a high floor and enjoy the views"
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"Stay on the 18th floor for a great view"
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