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Holiday Inn North Phoenix

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Traveller (25)
Room & Suite (46)
Pool & Beach (6)
Ratings and reviews
#105 of 174 Hotels in Phoenix
  • Excellent33%
  • Very good26%
  • Average15%
  • Poor7%
  • Terrible19%
Travellers talk about
“north phoenix”(10 reviews)
“hi express”(2 reviews)
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What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
The Holiday Inn Phoenix North is the newest in contemporary styling and the most modern hotel in the North Phoenix area. Conveniently located off I-17 and a short drive from downtown Phoenix, Scottsdale, Tempe, Peoria, as well as I-10, our beautiful 100% non-smoking hotel offers easy...
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Location and contact
12027 N 28th Dr, Phoenix, AZ 85029-3304
Hotel website
12.7 miles to Sky Harbor Intl Airport
30 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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49
42
23
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31
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All reviewsnorth phoenixhi expressconvenient hotelcheck in was quickenjoyable stayup to daterestaurant staffthe room was niceeasy accesshousekeeping staffbed was comfortablefreewaycactuspillowssignalkeyshousekeeper
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1 - 5 of 157 reviews
Reviewed 28 April 2018

I would avoid this place just for the front desk staff. The two ladies who checked us in had severe attitude for absolutely NO reason. One lady with heavy makeup seems to have a permanent chip on her shoulder and is downright confrontational. She really...More

2  Thank beegarden
Response from IHGService, Guest Relations Manager at Holiday Inn North PhoenixResponded 13 May 2018

Hello beegarden, Thank you for your stay and for taking the time to leave us feedback. With the exception of the hotel bartender, I am sorry about the level of service received from our staff. I want your stays with us to be pleasant. I...More

Hotel's Favourite
Reviewed 1 January 2018

I booked a room with two queen beds on Expedia but got two fulls. Delencia fixed the problem and gave me a room with two queens. We had family members stay there for six nights and had wonderful service! Delencia made sure we had the...More

Thank Kaye N
Response from Georgene C, Director of Sales at Holiday Inn North PhoenixResponded 3 January 2018

It is very kind of you to share the experience of your visit and to give praise to our front desk staff. We will make sure to pass on your kind words. We are happy you had a wonderful visit and you had a nice...More

Reviewed 21 April 2018

I had to stay in town due to a funeral, arriving from Southern California at about 11:30pm Sunday night. Check-in was quick, and the rooms were clean. Breakfast in the morning arrived quickly after ordering and was great, the restaurant manager was extremely nice, as...More

Thank Gabriel M
Reviewed 20 February 2018

I am writing this review for the Holiday Inn North Phoenix. The Inn was well managed, clean, comfortable and the staff excellent. Additionally, my stay at the Inn was phenomenal for two primary reasons, the hotel manager and the front desk manager. The front desk...More

Thank vjnicolai
Reviewed 17 February 2018 via mobile

When we go out of town, Holiday Inn is our go to place to stay. However, this Holiday Inn was confrontational, dirty, liars and beyond rude. My husband forgot his razor and shaving cream. He went to the front desk and despite their sign in...More

3  Thank smalltownlivin
Response from IHGService, Guest Relations Manager at Holiday Inn North PhoenixResponded 4 March 2018

Hello smalltownlivin, Thank you for your stay and for being loyal Holiday Inn guests. I appreciate the time you took to share your experience with us. I am sorry that the level of service received and the condition of the property fell below expectations. I...More

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About
Description
The Holiday Inn Phoenix North is the newest in contemporary styling and the most modern hotel in the North Phoenix area. Conveniently located off I-17 and a short drive from downtown Phoenix, Scottsdale, ...More Tempe, Peoria, as well as I-10, our beautiful 100% non-smoking hotel offers easy access to Metro Center Mall, which includes a variety of restaurants, shopping, and entertainment. Our modern, sophisticated design offers a plethora of amenities such as spacious guest rooms featuring luxurious new bedding, an enhanced bath experience, restaurant, bar, room service, and an outdoor pool and whirlpool. Our flexible meeting facility can comfortably accommodate up to 200 people and can provide a variety of catering options. Less
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Breakfast included
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (25)
Room & Suite (46)
Pool & Beach (6)
Dining (5)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Bring ear plugs as the air conditioner is loud. Oh yeah and bug spray!"
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"Choose one near a WiFi repeater!"
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"Car Park side Rooms Would be quieter."
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"the 4th floor is the quietest, pool view is a plus as well"
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