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Hilton Garden Inn Phoenix Airport

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#22 of 173 Hotels in Phoenix
Certificate of Excellence
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Hilton Garden Inn Phoenix Airport
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684 Reviews from our TripAdvisor Community

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Showing 666: English reviews
Reviewed 3 days ago NEWvia mobile

The exterior, lobby and restaurant/bar are nice. Customer service was excellent. I liked that the rooms were suites with a separate mirror area from the bathroom. My only negative is the furniture was very worn with several rips.

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Helpful?
Thank Karen S
Edmonton, Canada
Reviewed 4 days ago NEW

The hotel is absolutely wonderful ahd the staff is great but the internet is a disaster! The band width is too small and so watching a live sports again on my laptop was IMPOSSIBLE twice. One morning the internet was out completely! Would not stay again for this reason!

Review collected in partnership with Hilton Garden Inn
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Thank donpJ6971AO
Reviewed 4 days ago NEW

The breakfast cook is exceptional. Best omelet I've had in some time. AND he brought the omelet to my table. Great service and customer skills. Definitely one of a kind. I travel for business at least once a week and stay at hotels all over the country. Aside from the breakfast cook, the staff were friendly. Location was near the...

Review collected in partnership with Hilton Garden Inn
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Thank johnaN5200NP
Reviewed 2 weeks ago

We have sbeen in this hotel for over 2 months. The staff have become our second family. We are going to miss them all. The front desk, chefs, wait and housekeeping staff have been very friendly and helpful. The chefs have made excellent meals for us. We want to especially thank the chefs Raul, Ralph and Robert, the wait staff...

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Thank Steve W
Dallas, Texas
Reviewed 2 weeks ago

The hotel worked well for me because I didn't have a car during my stay. Free Shuttle from the airport. Driver was very friendly. Will stay again, when in Phoenix. Very nice Hotel with a helpful staff.

Review collected in partnership with Hilton Garden Inn
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Thank jim_shepelwich
Seattle, Washington
Reviewed 3 weeks ago

The check-in process was very smooth & well-organized. Shuttles to the airport run every 1/2 hour, which is convenient. All staff that we encountered were friendly, especially the housekeepers, front desk, and shuttle van driver (too bad I cannot remember his name, but his birthday is January 3rd!) We only stayed one night so we could return the rental car...

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Thank Sarah-Ryan1
Los Angeles, California
Reviewed 3 weeks ago

Check-in was simple as I did it online. Even selected the hotel room I wanted. The room was clean, quiet and comfortable. There is a full service restaurant onsite and a Waffle House just across the parking lot. That seemed to get guests very excited. Newspapers were available for daily reading and the business center was available 24 hours. As...

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Thank SilverFox925
Reviewed 3 weeks ago

Front desk staff not very knowledgeable, basic to poor resturant. Not a very good location, just airport hotel in an industrial location. Furniture is a little worn and old, hotel rooms need a little refresh

Review collected in partnership with Hilton Garden Inn
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1Thank Windup W
Rosalen S, Director of Sales at Hilton Garden Inn Phoenix Airport, responded to this review

Hello and thank you for taking the time to write a review about your recent stay at our hotel. We would like to let know that our restaurant does offer a full buffet breakfast that includes: fresh made to order eggs, pancakes, waffles, French toast, fresh fruit and countless other varieties of breakfast fare. We apologize if this option was...

Austin, Texas
Reviewed 3 weeks ago

After visiting family in Arizona, we had an early flight out of PHX and wanted a hotel near the airport with shuttle service and a restaurant, so we chose the Hilton Garden Inn. The rate was very competitive, and the hotel met our expectations. We might be back, but I'll certainly check out other options first: the room was large...

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2Thank Mina-Mary
Livingston
Reviewed 4 weeks ago

We spent a night here in December 2016. When we folded back the bed the sheets had cum stains on them. I had to contact the front desk 3 times to get clean sheets. It took 1.5 hours for a maintenance man to bring us the sheets, then he acted like we were to change the sheets. We refused and...

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Helpful?
1Thank Andy M
dslee, Manager at Hilton Garden Inn Phoenix Airport, responded to this review

Dear Andy M, Thank you for your response to my PM regarding your stay. Based on your information, we could not find any record of your reservation at our hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mediterranean ambience, modern in room amenities for the business or leisure traveller; near I-10 & University Drive. ... more   less 

Additional Information about Hilton Garden Inn Phoenix Airport

Address: 3422 E Elwood St, University & I-10, Phoenix, AZ 85040-1626
Region: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range: £101 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Priceline and TripOnline SA so you can book your Hilton Garden Inn Phoenix Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Phoenix Airport Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hilton Garden Inn Phoenix Airport Arizona
Hotel Style:
#10 Business Hotel in Phoenix
#18 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Phoenix Airport staff and other travellers.
16 questions
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Questions? Get answers from Hilton Garden Inn Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor east facing for nice morning light/also very quiet”
 of 5 bubbles Sarah-Ryan1, 31 Dec 2016 | Read review
“don't choose this hotel”
 of 5 bubbles ClarenceM67, 22 Dec 2016 | Read review
“Try to get a room on the first or third floor.”
 of 5 bubbles 383RayM, 7 Dec 2016 | Read review
“get a room facing the pool”
 of 5 bubbles rrl0pez, 23 Nov 2016 | Read review
“upper floor is the best for sleeping”
 of 5 bubbles buyersrmi, 1 Aug 2016 | Read review
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