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Hilton Garden Inn Phoenix Midtown

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Traveller (95)
Room & Suite (46)
Pool & Beach (13)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
47Car recommended
Grade: 47 out of 100
67Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
804Reviews
108Photos
7Q+A
78Room tips
Traveller rating
  • 336
  • 234
  • 128
  • 67
  • 39
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Popular mentions
When I announced my problem to the FD agent (joseph) at 7am. He didn't let me now that the engineers didn't get in until a certain time. That would've been good to know so that I'm waiting in my room. My interaction with Chief Engineer wasn't all that great; when he should up
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Review collected in partnership with Hilton Garden Inn
Hotel's Favourite
Enjoyed this hotel. Good location with free parking. Only negative is that lot is quite a distance from the rooms, especially if you are in the tower building which requires going outside from the lobby, past the pool and into the next building.
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The staff was outright attentive and friendly. Clean rooms and breakfast was yummy. We will definitely be back again. Midtown was without the hustle and bustle of downtown so there wasn't lots of noise.
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Review collected in partnership with Hilton Garden Inn
Staff was great - very helpful. Hotel looks tired and worn though. Sheets and towels were of Motel 6 quality. Layout of hotel is vast and confusing. Breakfast was the bare minimum. Fitness center was OK though one treadmill was not working.
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Review collected in partnership with Hilton Garden Inn
I have the AC set to max, the fan set to max, and yet it is still a stuffy, too hot to sleep without sweating, and slightly musty. Seriously, this lack of airflow is unacceptable. I’m a regular Hilton brand user but man this is not worth the money of lodging. Would have ranked
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Response from Denise-HiltonHelp, on behalf of management at Hilton Garden Inn Phoenix Midtown
Responded 1 week ago
Dear coreym833, We regret that we provided you with a poor customer experience due to the AC in your room - which is the exact opposite of what we pride ourselves on. We will discuss your comments with our engineer team to address this issue appropriately. We value your feedback, and we do hope you come back and give us another try. Safe travels.
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Photo provided by managementHilton Garden Inn Phoenix Midtown
Guest room
swimming poool with hot bath
Bathroom #2
Bathroom #1
Double bed room #4
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12345610
As a Diamond Member, it was a voucher provided at check-in & presented at breakfast (think it was $14.95 value). Buffet style, with Omlette or custom egg order bar, with good variety! Nice juice selection!
1 vote
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How far is this hotel from downtown? Can I walk, or is there any kind of shuttle service?
Hello Ebony, Our property offers complimentary shuttle service within 5 miles of the hotel. We are also one block west of the light rail, which can also get you to downtown. We look forward to your stay with us.
1 vote
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If it is within five miles, you can arrange the shuttle to take you there.
0 votes
How far from airport
I rented a car. So, including the rental car shuttle wait and ride (10 min), and the drive from there (20 min), I would say 30 min. You need to keep a look out because it is not well signed. We wasted 5 min circling to find it,
0 votes
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Free airport shuttle?
No sure. I rented a car and drove myself.
0 votes
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12
"book elsewhere"
"Find a different hotel"
"High floor in west tower suites. Great views of the mountains"
"Cabana room"
"Away from traffic!"
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12345616
PRICE RANGE
US$96 - US$343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn phoenix hotel phoenixphoenix hilton garden innhilton phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixEncanto
NUMBER OF ROOMS
180
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