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Pointe Hilton Tapatio Cliffs Resort

728 reviews
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Traveller (208)
Room & Suite (52)
Pool & Beach (33)
Overview
  • Excellent51%
  • Very good27%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“view restaurant”(18 reviews)
“adult pool”(20 reviews)
“falls pool”(9 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Pointe Hilton Tapatio Cliffs Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (728)Write a Review
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31
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342
191
85
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31
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All reviewsview restaurantadult poolfalls poollookout mountainfamily poolgolf coursemultiple poolsmain buildingpointe hiltonlarge poolbusiness conferencegreat propertywater slidefamily vacationtennis courtsmain poolnice rooms
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1 - 5 of 697 reviews
Reviewed 2 days ago

I was disappointed by the state of this hotel and by the service. It started with a long line at check in. I had to wait close to 20 mins before it was my turn. Couldn't they get some help seeing the long queue? The...More

Thank fbernaerts
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Pointe Hilton Tapatio Cliffs enjoys a beautiful setting nestled into the Phoenix hillside. Although crowded when we were visiting w business conferences, the golf resort didn’t feel crowded. The rooms are bunched into separate buildings that dot the rocky hillside. There are elevators, but it’s...More

Thank mcdeux
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 4 weeks ago

Thank you for choosing to stay with us for your getaway. We value your business and comments and are happy to hear that you enjoyed your time with us. I have addressed your feedback about the mini-bar with the manager and appreciate your calling this...More

Reviewed 3 days ago via mobile

Just completed our stay and it was mixed: Positives - great location and allowed us easy access to hiking. Excellent trails - the staff was great and always had s smile. They directed us to some good tours and places to eat. - we basically...More

Thank pmdworldtraveler
Reviewed 5 days ago via mobile

There were perhaps 2 or 3 employees who were kind, thoughtful and genuinely friendly. Other than that I must wonder where the “hospitality” is in the hospitality business at this hotel. We encountered being ignored by both restaurant and front desk staff. We encountered employees...More

2  Thank Debra S
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 2 days ago

Thank you for taking the time to tell us about your stay. I’d like to initially extend my appreciation for your loyalty to Hilton as a Diamond member. I am very sorry you did not find our team members to be friendly or hospitable. We...More

Reviewed 6 days ago

From the bell desk, to check in, to the Spa and restaurants were excellent service. The Point in Tyme Restaurant food was beyond your taste bud, customers from the other tables rant and rave about the food that I ordered the same dish. the Bellboy...More

1  Thank kaykhan50
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 2 days ago

Thank you for your feedback and in particular for mentioning Craig and Sue by name. I will happily share your very kind comments with them and their managers. It’s great to hear that you enjoyed the cuisine at both our Pointe In Tyme and Different...More

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123456140
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf course
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$159 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#9 Luxury Hotel in Phoenix
#61 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#9 Luxury Hotel in Phoenix
#61 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (208)
Room & Suite (52)
Pool & Beach (33)
Dining (16)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
John M
13 October 2017|
AnswerShow all 3 answers
Response from Sara S | Property representative |
Yes they are.
0
Votes
Rosa V
16 September 2017|
AnswerShow all 4 answers
Response from Aseem K | Reviewed this property |
Ask them if they have bed and breakfast packages, if they do then change your rate plan
0
Votes
Tat2turtle
3 September 2017|
AnswerShow all 4 answers
Response from Sunshineshell567 | Reviewed this property |
Not that I saw but seems most places allow them now.
0
Votes
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12345616
Room Tips
"best view and quieter area"
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"Higher floors are better and have views."
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"Ask for a room in the main building"
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"The main building is great - being close to everything, but I love being out in the outer buildings"
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