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Pointe Hilton Tapatio Cliffs Resort

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Pointe Hilton Tapatio Cliffs Resort
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138 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Austin, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

The place is bit out of city,but a relaxing spot for business trip stay plus the weekend golf. I like the service levels and the staff was prompt. Will return if i am in phoenix. The food is good in their in-house restaurant.

Helpful?
Thank Mainak G
Level Contributor
320 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 2 days ago NEW via mobile

We stayed here for six nights at the end of November, 2016. Upon checkin, we had an issue with our room and I immediately called it to managements attention. The manager who assisted us was Alfredo. He found us better rooms, in fact, he put us in an upgraded suite for the length of our stay. This made our trip... More 

Helpful?
Thank laceylouise
Phoenix, Arizona
1 review
Reviewed 3 days ago NEW

It was a really nice night. Nice and quiet getaway. I will be choosing this resort on a monthly basis . I really enjoy staycation and this resort is very close to home. I will be booking most likely next week or so. Thank you

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 870draganb
Little Rock, Arkansas
1 review
Reviewed 4 days ago NEW

Clean, safe, remodeled nicely with a Pretty, clean, safe hotel with a Starbucks inside the lobby. Excellent restaurant. As a single Mom I I felt safe and enjoyed the services! Spa on site is a plus! I would go back any time!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sabrina Kathlee... G
Holland, United States
1 review
Reviewed 6 days ago NEW

Lovely, architecturally-pleasing,well-maintained property. Suites are spacious and, in addition to "The Falls" water area, selection of pools and spas in various locations. Plenty of chaises in all water areas, and towels are plentiful in each location. The location is in a convenient area, near major roads and highways, and surrounded by hiking trails and lots of shopping and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank roslyns562
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW

Wonderful and pretty property and good for families because of the large main pool area with water slide, water falls, etc. Golf course is attached to property and has 2 restaurants on property. This was the main reason for stay - park it and leave it. It is a VERY hilly terrain and walking everywhere can be challenging if you... More 

Helpful?
Thank SEgolf8
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your detailed review. We take our guest feedback seriously and I would like to offer my sincere apology for the service missteps and incorrect information you mention. The low flying helicopter is likely one of those that provide tours. I am most curious what suite you stayed in as we just completed a suite renovation. We would... More 

Glenn, CA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW

Stayed here for a conference and then extended the stay for a relaxing weekend. Conference facilities were excellent with great service, food, snacks, etc. I snuck away once to use the workout facilities and the pay are nice. Speaking of workout, if you are staying in a room 'up the hill' you can get a workout just returning to get... More 

Helpful?
1 Thank BillC81
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

We appreciate your taking the time to provide feedback of your stay. It is very nice to hear that you enjoyed your time with us and we hope you come back again. More 

South Barrington, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

The overall services at the hotel and the friendliness of the staff made our stay with our family perfect. Everyone that we encountered from the front desk to room service to the restaurant staff was very helpful and upbeat the rooms were clean well maintained and the property was awesome

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Mike H
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us for your family getaway. Your compliments about our friendly staff is very much appreciated. We hope to see you again soon. More 

Williamsville, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago

Resort was excellent. Room was close to the the waterfall on the cliff close to the swimming pool. nice location. nice view of Phoenix city, Resort had excellent amenities and I enjoyed the stay very much

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Aboobacker A
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for your positive review. Come back again soon. More 

Salt Lake City, Utah
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Beautiful hotel with all rooms facing the outdoors. Pathways and streets make you feel as if you not in the middle of Phoenix. Hotel recently went through a renovation and the rooms are comfy, clean and modern. I'll definitely stay here again.

Helpful?
Thank Tara W
RonSimon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review

Thank you for choosing to stay with us for your getaway with friends. We appreciate your very favorable review and are delighted to hear that you enjoyed your stay. We look forward to serving you again. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The tradition of delivering exceptional service and one of Phoenix's most unique resort experiences continues with a $8.5 million dollar renovation and redesign of the resort's expansive, 544 two-room standard suites. Guests can expect an experience made special through quality accommodations and superior service. Enjoy a surplus of perks and amenities coupled with breathtaking mountain views, exquisite water features, fine dining, on-site spa, world-class golf and so much more. Pointe Hilton Tapatio Cliffs sets the standard in beauty, service and convenience of location. ... more   less 

Additional Information about Pointe Hilton Tapatio Cliffs Resort

Address: 11111 North 7th Street, Phoenix, AZ 85020-1176
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: £113 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pointe Hilton Tapatio Cliffs Resort 4*
Number of rooms: 584
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Groupon, Expedia, Booking.com, Orbitz, HotelsforEveryone, Hotels.com, Odigeo, Travelocity, Priceline and Jetsetter so you can book your Pointe Hilton Tapatio Cliffs Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Hilton Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Pointe Hilton Tapatio Cliffs Resort Phoenix, Arizona
Hotel Style:
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#10 Luxury Hotel in Phoenix
#61 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Pointe Hilton Tapatio Cliffs Resort staff and other travellers.
32 questions
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Questions? Get answers from Pointe Hilton Tapatio Cliffs Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a mountain or pool view rather than a parking lot.”
 of 5 bubbles BillC81, 27 Nov 2016 | Read review
“A ton of great rooms!”
 of 5 bubbles sunkistArizona, 22 Nov 2016 | Read review
“If you think you will need to use your cell phone while staying there, request a room high on the hill.”
 of 5 bubbles 750bonniec, 14 Nov 2016 | Read review
“Ask for a room with a view of the main pool - you actually have a fantastic view of the nature reserve just off the property”
 of 5 bubbles patriciamoyer, 14 Nov 2016 | Read review
“If up in age, get room in main hotel..lots of hills, otherwise”
 of 5 bubbles M2606YVmichaelt, 10 Nov 2016 | Read review
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