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Quality Inn Phoenix North I-17

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Quality Inn Phoenix North I-17
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543 Reviews from our TripAdvisor Community

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Showing 521: English reviews
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW

problems : 1. door doesn't always close and latch when you enter or leave the room . 2. door has footprints on it 3. tv reception wasn't very good none of the stations match what they say . 4. shower gets slippery when showering 5. ac / heater was not good either too hot or too cold in the room... More 

Thank steven g
New Mexico
Level Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago

I booked this as a 3 night pre pay since it looked ok on the internet....that was a huge mistake. The keys only worked 1 time and then you had to go get a new one. The front desk said it costs too much to replace the locks. In addition, I had a roach in the bathroom and I requested... More 

Thank SantiagoDelValle

Travellers are raving about these Phoenix hotels

Concord, California
1 review
Reviewed 25 October 2016

I will begin with the staff. All of the staff that I was in contact with was fantastic, especially considering what they have to deal with. Here's the list: - Credit Card reader not working at check-in - Printer not working at check-in - Sink clogged on arrival - Shower clogged on arrival - Maintenance fixed problem but nasty water... More 

Thank skcekl
Pantego, NC, USA
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 August 2016

First. It is not a Best Western anymore as was advertised. That is good for Best Western. No breakfast in the mornings. Supposed to have "Complementary Continental Breakfast". First 2 days we got stale danish pastries, watered down OJ, apples and bad coffee. After that nothing. The desk people said that they were out of food and did not know... More 

Thank JohnBPantego_NC_USA
Melbourne, Australia
1 review
Reviewed 1 July 2016

We arrived 10pm to find room had been used after being cleaned during day, kids on bikes riding around. They could not get room cleaned and had no other rooms available so no option but to go elsewhere. They did not help with finding another room elsewhere. Seems there must be security issues if someone can enter a room during... More 

Thank laemmlecrew
Oceanside, California
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 June 2016

All personnel were very friendly and helpful. Breakfast was good and ample. But Room was in need of some TLC. - Large bare spot on ceiling over bed where plaster was missing and exposing sheet rock, - there were some dirty sheets in the armoire with a cleaning bottle, - shower rod needs to be more secure, as well as... More 

Thank BarbB2000
Athens, Greece
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2016 via mobile

We wanted to stay in phoenix for one night, and so we chose best western because it had the best price. The room was clean (although under the old carpet there were cigarettes) but the real problem was the a/c. It was very powerful and it was making such noise, that we could not sleep. The most important thing was... More 

Thank giwgiw
Chicago, Illinois
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 June 2016

Hotel is located close to highway exit. Which is convenient for road trippers. Room, Lobby and breakfast area, even pool is very clean. Front desk people are very nice. After check-in I noticed that shower facet is not working. They gave me new room immediately. Breakfast was good too.

Thank interalex
Rhoenix, United States
1 review
Reviewed 5 June 2016

Unexplained charges at check in and a smug arrogant check in clerk who couldn't explain ithem. The clerk finally told me "Well you don't have to sign the paper, we're going to charge you anyway". I've stayed at this hotel before and I don't remember that type of smug and arrogant attitude.

Review collected in partnership with Best Western

Thank Albert R
1 review
Reviewed 5 June 2016

We stayed here a year ago on a yearly business trip. They were deep in remodel at the time and it was terrible. However because of the convenience of the location we decided to try again, thinking the remodel would be finished. It is not. In addition to that we found large amounts of pet hair in the room AND... More 

Thank Jan S

74 photos of this hotel

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Dining (1)
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Management photos: Courtesy of the property manager

All Management Photos (33)
Room/Suite (10)
Hotel & Grounds (6)
Pool/Beach Area (5)
Dining (7)
Business Centre/Function Rooms (1)
Bathroom (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located only minutes from downtown and just north of Phoenix Sky Harbor International Airport, with the Convention Center, shopping and major sports venues nearby, the Metro Center Inn North Phoenix is positioned along the I-17 business park corridor, we proudly offer convenience, comfort and outstanding Award Winning service. ... more   less 

Additional Information about Quality Inn Phoenix North I-17

Address: 8101 N Black Canyon Hwy, Phoenix, AZ 85021-4857 (Formerly BEST WESTERN Phoenix I-17 MetroCenter Inn)
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: £38 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Phoenix North I-17 2.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Best Western Phoenix i-17 Metro Hotel Phoenix
Phoenix Best Western
Quality Inn Phoenix North I-17 Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Phoenix North I-17 staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn Phoenix North I-17 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not worth the money it cost to stay there find another place to stay”
 of 5 bubbles steveng721, 2 Dec 2016 | Read review
“don't stay here.”
 of 5 bubbles SantiagoDelValle, 13 Nov 2016 | Read review
“There are none. Stay away. There are probably 30 motels in a 2 mile radius that would be a better choice.”
 of 5 bubbles JohnBPantego_NC_USA, 11 Aug 2016 | Read review
“Inexpensive, but not worth the savings.”
 of 5 bubbles jansR1278AX, 5 Jun 2016 | Read review
“always ask for a better room if you are not satisfied. hotels give away cheaper looking rooms first, sometimes I find this helps”
 of 5 bubbles nadiab943, 28 Apr 2016 | Read review
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