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Hampton Inn Phoenix-Midtown-Downtown Area

684 reviews
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Traveller (38)
Room & Suite (31)
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Overview
  • Excellent64%
  • Very good25%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“medical center”(14 reviews)
“light rail”(48 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Phoenix-Midtown-Downtown Area
Special Offer: Cactus League Package
Hotel deals
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Reviews (684)Write a Review
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423
172
57
19
7
Show reviews that mention
All reviewsjoseph's hospitalmedical centerlight railfront deskfresh cookiescomplimentary breakfastroom was cleanwithin walking distancebreakfast staffcentral locationthe hotel staffwould definitely stay here againthe breakfast areaeasy accessoatmealeach morninggreat place to stay
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1 - 5 of 678 reviews
Reviewed 1 week ago

I gave them a three because you need to watch your bill and the number of things that did not work. I was told to call them and get a special hospital rate, so I received one rate on the phone when booking. When checking...More

Thank jprem295
Response from eric-mackler, General Manager at Hampton Inn Phoenix-Midtown-Downtown AreaResponded 1 week ago

Dear jprem295, Thank you for taking the time to share your experience regarding your recent stay. We are sorry to hear your AC was not working, we found that it was unplugged. Please accept my sincerest apologies for any inconvenience this may have caused. We...More

Hotel's Favourite
Reviewed 29 October 2017

I was sent to Phoenix for meetings and stayed at the Hampton Inn Midtown for four nights. Upon arrival I was greeted with the warmest welcome. The staff was efficient during check in and i was in my room within 5 minutes. The room was...More

Thank Mark L
Response from eric-mackler, General Manager at Hampton Inn Phoenix-Midtown-Downtown AreaResponded 7 November 2017

Dear Mark L, We certainly appreciate you mentioning Beverly, our great breakfast attendant and all of our staff going above and beyond for you as that is what it is all about. Thank you for mentioning your interaction with several other members of the staff...More

Reviewed 3 weeks ago

This hotel is very convenient to the places that I needed to be during my stay. The staff is very friendly and helpful. The breakfast is very good and plentiful. There are also some good restaurants within walking distance. The room is spacious and well...More

Review collected in partnership with Hampton
Thank Michael N V
Response from eric-mackler, General Manager at Hampton Inn Phoenix-Midtown-Downtown AreaResponded 2 weeks ago

Dear Michael N V, On behalf of the entire staff, I would like to thank you for sharing your review regarding the Hampton Inn by Hilton Phoenix Midtown and the Trip Advisor community. Thank you for highlighting our friendly and helpful service, cleanliness, plentiful breakfast...More

Reviewed 4 weeks ago

My rooms was on the first floor and had very high ceilings, it felt fancy! The windows open too which is a nice touch, getting fresh air in. Very clean room and I am picky. Breakfast was great, had a wide selection. Front office gentlemen...More

Review collected in partnership with Hampton
Thank ebm417
Response from eric-mackler, General Manager at Hampton Inn Phoenix-Midtown-Downtown AreaResponded 3 weeks ago

Dear ebm417, On behalf of the entire staff, I would like to thank you for sharing your review regarding the Hampton Inn by Hilton Phoenix Midtown. Thank you for highlighting our service, cleanliness, breakfast, friendly staff and the high ceilings which are on the first...More

Reviewed 16 January 2018

My husband and I were there due to medical appointments nearby. I was told two different rates and sent, online, a price much lower than we were charged, the 'weekend' charge from what I gather, which is lower than during the week. We paid, did...More

Review collected in partnership with Hampton
Thank Charlene E
Response from Chuck H, Front Office Manager at Hampton Inn Phoenix-Midtown-Downtown AreaResponded 4 weeks ago

Dear Charlene, I would like to thank you for taking the time to submit a response. We are in a human business and mistakes do happen, we strive to avoid them and will work on ways to improve in the future. I would be more...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$158 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Phoenix
#16 Best Value Hotel in Phoenix
#16 Business Hotel in Phoenix
#22 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$158 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Phoenix
#16 Best Value Hotel in Phoenix
#16 Business Hotel in Phoenix
#22 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (38)
Room & Suite (31)
Pool & Beach (9)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
BaseballDad505
10 February 2016|
AnswerShow all 2 answers
Response from One_Big_Hopping_Dot | Reviewed this property |
It took us more than 7~8 minutes to downtown area by car with no traffic. I find that nobody walks in Phoenix unless it is from your parking space to the destination. The Hotel area is quite empty and vast I cannot imagine... More
0
Votes
Pamooman
30 January 2016|
AnswerShow all 4 answers
Response from ToddTraveler40 | Reviewed this property |
Light rail is great, as stated above. All-day pass is $4.00.
1
Vote
grooviemann
2 June 2015|
AnswerShow all 5 answers
Response from eric-mackler | Property representative |
Hello, There is a Safeway Supermarket within walking distance. It is about three blocks from the hotel. It is located at 520 W. Osborn Rd. Phoenix, AZ 85013. The hours are 5AM Till Midnight. Thank you, Eric... More
0
Votes
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12
Room Tips
"You might want to request a room on top floor away from elevators/ice machine etc if you will need quiet/rest..."
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"Never face the street in a hotel"
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"Great high views and quiet."
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"Personally I like the high floors. That way people are not stomping around over my head."
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