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Hilton Phoenix Airport

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Traveller (167)
Room & Suite (92)
Dining (16)
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Overview
  • Excellent49%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Hilton Phoenix Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Phoenix Airport
Special Offer: Double Points, Every Stay
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,547)
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Traveller rating
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712
451
189
83
63
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All reviewsphoenix airportthe executive loungehertz rental carthe shuttle drivernext morningan early morning flightfront desk staffsky harborfree shuttlebreakfast buffetwould stay here againone night stayconvenient locationbusiness tripbed was very comfortablefitness centerrenovation
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271 - 275 of 1,498 reviews
Reviewed 11 March 2017 via mobile

First impressions are important. If first impressions were everything, this would be a scathing review. I'm not the type of person who would leave a negative review and rating based on one negative impression, so I'll be as fair as possible. We found ourselves in...More

1  Thank GlanderFam
Reviewed 7 March 2017

Hotel room was clean and very nice. Staff was friendly. Location was close to airport and Scottsdale. Breakfast buffet was outstanding. Appetizers at restaurant were excellent. Pool and hot tub were nice.

Review collected in partnership with Hilton Hotels & Resorts
Thank Christine H
Reviewed 7 March 2017

I don't know what was worse - the situation or the Manager's reaction (Melissa?). I checked in about 2PM and was in my room about 3PM. knock on the door came and I said I couldn't answer.... knock came again and I said again I...More

2  Thank CaitieBC
Response from Sally S, General Manager at Hilton Phoenix AirportResponded 9 March 2017

I was very disappointed to read about the situation that occurred during your stay. Guest safety is our top priority and I apologize if this was not dealt with in a professional and timely manner. Your valuable feedback will be used to help us improve...More

Reviewed 6 March 2017

We stayed at this Hotel on February 17 before checking into a time share, great people at the reception and the restaurant. The room was very comfortable, great bed and everything was jus perfect in the room. We had both supper and breakfast at the...More

Thank Normie59
Reviewed 5 March 2017 via mobile

Stayed here during a company training event. I was greeted at the front desk and was made to feel welcome. The facilities were clean and were nice and updated. The staff took great care of us and were very nice and courteous.

Thank David C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$93 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Phoenix
#36 Romantic Hotel in Phoenix
#37 Family Hotel in Phoenix
#47 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$93 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Phoenix
#36 Romantic Hotel in Phoenix
#37 Family Hotel in Phoenix
#47 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (167)
Room & Suite (92)
Dining (16)
Pool & Beach (7)
Business Centre & Event Rooms (4)
Questions & Answers
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Julie F
20 March 2017|
AnswerShow all 3 answers
Response from TravelerJCB | Reviewed this property |
All non smoking but big courtyard has ashtrays.
1
Vote
ClaudeRakisits
25 February 2017|
AnswerShow all 5 answers
Response from TravelerJCB | Reviewed this property |
Restaurant has a varied menu and some unique appetizers. It is quite good for an in hotel dining venue.
1
Vote
OCSAP
4 November 2016|
AnswerShow all 5 answers
Response from Dave7373737 | Reviewed this property |
No Keurig machine is provided. I have gotten into the habit of bringing my own, which is the smallest they make.
0
Votes
Room Tips
"Bring earplugs. Jet noise can be rough"
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"Pool rooms have noise of the pool. Duh, shoulda thought about that."
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"Avoid the x4x- to get away from the ice machine!"
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"Get a room towards the front of the hotel the ones in the back is far from front office and breakfast area."
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