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Holiday Inn Phoenix-West

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Holiday Inn Phoenix-West
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92 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Tucson, Arizona
Reviewed 4 weeks ago via mobile

We stayed in this hotel as a one night stop on our road trip. The hotel itself was comfortable and up to our standards. The pool is covered outdoors. The grill/bar inside the hotel served good food fairly late and at a good price. A standard room was plenty spacious for myself, husband and kids. The beds and bathroom seemed...

Thank M D
gmphoenixwest, General Manager at Holiday Inn Phoenix-West, responded to this review

Thank you for staying with us and we do hope you come back on your next road trip.

Reviewed 3 November 2016 via mobile

This Hotel has the best pillows, comfy bed and great amenities for everything you need. It's a great place to stay no matter what your doing. I stayed for just an overnight trip, it was close by and comfortable and the parking lot made me feel safe leaving my car.

Thank Buggy66
Long Beach, California
Reviewed 4 August 2016 via mobile

A bit nicer than the average Holiday Inn property. Clean, laid out nicely, lots of parking. The indoor pool has a cool slide. Some rough spots - The bathroom fixture is dim and a poor shade choice, I swore I was trying to apply makeup under a 25 watt bug light. The hotel bar was out of white wine -...

Thank VictoriaTravelsToo
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Dear VictoriaTravelsToo, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your that you were satisfied with the breakfast served and the cleanliness of the hotel is at par. However, we are truly sorry if...

Mexico City, Mexico
Reviewed 12 June 2016 via mobile

The hotel itself is clean. The bed is uncomfortable. They offer a shuttle service that will get you as far as 5 miles away. I'd never seen this, so it was a nice plus. There's nothing much around it aside from the usual fast food places and the area it's in is not particularly nice. A good choice if you're...

1Thank Estefania M
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Dear Estefania M, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our property and our shuttle service. However, I was concerned to see that you were not impressed with the condition of our beds. I would like to apologize for any...

Reviewed 9 May 2016

Hotel and accommodation fine, so was breakfast. With hindsight we would have preferred a room on the front side of the hotel.Staff friendly, location worked for us. Parking was not a problem. Restaurants available near N 75th Ave a couple of turn offs down the freeway.

Thank mtn963
Las Cruces
Reviewed 29 April 2016

This Holiday Inn is super easy to get to, since it is next to a freeway exit. On the other hand, being next to the freeway, and being so close to a major intersection, there is a lot of traffic noise that can be heard inside the room. Other than that the hotel interior was surprisingly quiet; we never heard...

Thank Emerald1125
Kelowna, Canada
Reviewed 11 April 2016

Due to a really bad experience at the Rancho Mirage Holiday Inn we have boycotted HI for last 2 yrs, but due to lack of vacancies in the Phoenix area during our visit, we relented. It really confirmed that we would sleep in a tent rather than go back especially to this hotel. Upon checkin at 2:00 pm desk clerk...

3Thank helpfultraveller99
IHGService, Guest Relations Manager at Holiday Inn Phoenix-West, responded to this review

Dear helpfultraveller99, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is regrettable that some aspects of our amenities and services did not live up to your expectations. Allow me to apologize if you may have experienced any inconvenience. Rest assured that we are working on maintaining and improving our amenities and services...

Wildomar, California
Reviewed 26 March 2016 via mobile

Stayed here to see a couple of baseball games. Since we are Spire Elite members we we upgraded to a newly renovated room. When we entered, my thought was... This is a Holiday Inn??? Very large room, leather coach with leather chair and ottoman as well as other nice amenities. Also had a late steak dinner at the bar area...

Thank FrankCimino
Chino Valley, Arizona
Reviewed 12 March 2016

i usually stay at a Holiday Inn Express when I have that option but they were quite a bit more expensive so we tried this older property just off I-10 and it turned out to be a sold choice. There was a small amount of traffic noise in the morning but not nearly enough to wake you up. The room...

Thank Rich B
Reviewed 4 March 2016 via mobile

Stayed here last month and loved it . Will be here this month of March and will stay here agian . The staff has been great the friendly greetings from everyone here is always a welcome anytime of day . I highly recommend this hotel .

Thank joserY2901DN

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Phoenix West is conveniently located at I-10 and 51st Ave just minutes away from Downtown Phoenix and the Phoenix Sky Harbor International Airport. The hotel is just a quick drive to the Cricket Pavilion and the Westgate City Center, where sport s fans will find the University of Phoenix Stadium, home of the Arizona Cardinals, and the Jobing Arena, home of the Phoenix Coyotes as well as restaurants, bars, and retail shopping. Business travelers visiting Pavestone, Fry s/Kroger, Manhiem s Greater Auto Auction, Vulcan Materials, AutoZone, Burlingame Industries, Consolidated Systems, and Ritchie Brothers will find the Holiday Inn Phoenix West, an excellent location to meet and work, with complimentary wireless high speed Internet in all the guest rooms, a business center, as well as meeting space that can accommodate from 1 to 300 people in meeting space totaling 3800 square feet. The Holiday Inn Phoenix West is also the perfect place for travelers looking to relax and is centrally located to Chase Field home of the Arizona Diamondbacks, US Airways Center home of the Phoenix Suns, Phoenix International Raceway, and Cabela s Foremost Outfitters. Guests will also be pleasantly happy with our covered heated pool and Jacuzzi, exercise room, restaurant, and bar. ... more   less 

Additional Information about Holiday Inn Phoenix-West

Address: 1500 N 51st Ave, Phoenix, AZ 85043-1777
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: £107 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Phoenix-West 3*
Number of rooms: 144
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Also Known As:
Holiday Inn Phoenix-West Hotel Phoenix
Phoenix Holiday Inn
Holiday Inn Phoenix-West Arizona
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Questions & Answers

Questions? Get answers from Holiday Inn Phoenix-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room on inside away from I10.”
 of 5 bubbles helpfultraveller99, 11 Apr 2016 | Read review
“The higher floors will be quieter”
 of 5 bubbles 649richb, 12 Mar 2016 | Read review
“I think a good tip here is find a hotel not near the freeway.”
 of 5 bubbles Toddbrenda, 2 Mar 2016 | Read review
“Request a room facing away from the freeway.”
 of 5 bubbles kellyo651, 23 Jan 2016 | Read review
“For a good room, stay elseware.”
 of 5 bubbles travelinlife4me, 9 Jan 2016 | Read review
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