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Sheraton Crescent Hotel

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Sheraton Crescent Hotel
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641 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Brighton, Colorado, United States
Reviewed 26 January 2014

This was the second time we stayed at this property as my daughter is considering Grand Canyon University. This hotel is closer to the campus than any of the hotels they recommend on the GCU website, conveniently located on the highway. Upon an early checkin they did not have the room I reserved, so they upgraded us for free, (I...

Thank Travelmom723
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

DEAR, Travelmon723 Thank you for staying a second time while your daughter is considering Grand Canyon University. We are happy that the property meet most of your expectations yet you had experienced some challenges, for this I apologize. We are sorry that the hot tub was closed during your visit as we were upgrading the area. We know that we...

Huntsville, Alabama
Reviewed 20 January 2014

We stayed at the Cresent 5 nights for a convention and enjoyed our stay very much. It is an older hotel right off the freeway that has been upgraded. The best part of the stay was the very friendly, helpful staff-- especially in the restaurants. The Bistro is the best, excellent food for dinner and breakfast buffet. Maria at breakfast...

Thank roadhound1
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Roadhound1 Sounds like you a busy week in Phoenix! Thank you for your complimentary comments on the property and our staff. It’s nice to hear from our guests especially when a staff member is mentioned such as Maria and her peers. I’ll be sure to share your comments with her and the staff at the Bistro. We are happy...

Princeton, Canada
Reviewed 20 January 2014

We stayed two days for a Steel Guitar Show. I paid a few dollars extra to have access to the Private Lounge area on 7th floor close to our room. This gives 24 hour access for soft drinks, water and snacks. (Alcohol is available at an extra cost.) A Continental Breakfast each day is included. We received two $10.00 vouchers...

Thank Len L
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Len L Thanks for your nice comments. We are happy that you took advantage of the Club Lounge during your stay. The added benefits received in the club lounge are often a good value for guests wanting a little extra during a stay. We are thrilled the benefits met your satisfaction. Thanks again for sharing, Frank Casarez General Manager

Stillwater, United States
Reviewed 14 January 2014

Had a wonderful experience staying at the hotel. The rooms were roomy and clean.The staff was so friendly and attentive. The wait staff at the Indigo Bistro was the best. The coffee was hot and plentiful. On our last day in town the lacrosse training we were in town for went all day and our flight was in the evening....

Thank Diane M
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Dear, Diane M Thanks for letting us know how our staff accommodated your son after the Lacrosse training prior to your flight. We appreciate you taking time how the hotel performed during your stay. It appears that we had met all your expectations and we look forward having you back in the near future. Frank Casarez General Manager

Southern California
Reviewed 14 January 2014 via mobile

Rooms are newly renovated, with all the amenities a traveler expects. Large spacious guest rooms, bathrooms are bright. Staff is friendly and helpful. Good is delicious. I had the fish taco lettuce wraps, wonderful. Meeting space will under go renovation this summer. Large meeting rooms, smaller rooms to accommodate groups of various sizes. Location is rather odd. Not much around,...

1Thank CAevents
Frank C, Front Office Manager at Sheraton Crescent Hotel, responded to this review

Dear anjex, I am thrilled to hear that you and your husband enjoyed a staycation with us. Thank you for the kind words about our rooms and room amenities. Our Chef has wonderful menu and delivers equal excellent dishes. Please return soon so you can enjoy our outdoor amenities. Thank you for sharing your experience. Warm Regards, Robert Christenson Front...

Mount Kisco, New York
Reviewed 2 January 2014

4Thank Alan A
London, United Kingdom
Reviewed 28 December 2013 via mobile

1Thank sedgi
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Peoria, Arizona
Reviewed 25 December 2013

1Thank arun s
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Phoenix, Arizona
Reviewed 20 December 2013

Thank maria c
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

Arlington, Texas
Reviewed 27 November 2013

1Thank Andre T
Frank C, General Manager at Sheraton Crescent Hotel, responded to this review

155 photos of this hotel

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  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Sheraton Crescent Hotel is near U of Phoenix and downtown Phoenix, Glendale, and Scottsdale, AZ. Our hotel's pool has a 165 ft waterslide, and our 20 meeting spaces include an 8,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton Crescent Hotel

Address: 2620 W Dunlap Ave, Phoenix, AZ 85021-2710
Region: United States > Arizona > Central Arizona > Phoenix > North Mountain
Price Range: £83 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Crescent Hotel 3.5*
Number of rooms: 342
Reservation Options:
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Also Known As:
Phoenix Sheraton
Sheraton Phoenix
Sheraton Crescent Hotel Phoenix, Arizona
Hotel Style:
#47 Family Hotel in Phoenix
#55 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Crescent Hotel staff and other travellers.
8 questions
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6 months ago
Daly City, California
over a year ago
Chicago, Illinois
4 months ago
Tucson, Arizona
10 months ago

See all questions (8)

Questions? Get answers from Sheraton Crescent Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“CVS store is less than a mile away if you need anything quick”
 of 5 bubbles mwbvirginia, 21 Mar 2017 | Read review
“it's all the same”
 of 5 bubbles Frequentflyer7777, 21 Mar 2017 | Read review
“room 705 is cramped”
 of 5 bubbles dorstyt, 18 Mar 2017 | Read review
“No charge for parking, and restaurant/lounge food good”
 of 5 bubbles JulieT344, 28 Feb 2017 | Read review
“Stay on Club Level-worth it!”
 of 5 bubbles bcinu, 15 Feb 2017 | Read review
5 of 5