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    Sheraton Crescent Hotel

    2620 W Dunlap Ave, Phoenix, AZ 85021-2710
    (602) 943-8200
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    24/12/2017 25/12/2017
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    Savings alert: 44% below average rate

    The price you found is 44% lower than this hotel's average rate of US$152/night.

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    US$96Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$85
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    Traveller (154)
    Room & Suite (39)
    Pool & Beach (18)
    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “club level” (42 reviews)
    “water slide” (56 reviews)
    “tennis courts” (38 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Crescent Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (695)
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    371 - 375 of 683 reviews

    Reviewed 20 August 2013

    I've stayed at this hotel for a number of years and up until recently have been very happy. As noted in other reviews, the hotel is in the midst of some needed renovations. The club floors were closed during my recent visit. The room I...More

    Thank mckeefamily4
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 23 August 2013

    Mckeefamily4, We appreciate you choosing the Sheraton Crescent Hotel over the years. Yes, we are in the process of renovating the hotel. Unfortunately, we had to close the club floors while renovating but hope that we offered you the benefits of utilizing our restaurant and...More

    Reviewed 15 August 2013

    I am an SPG member which means a bigger room on the club floor with complimentary b'fast which is always nice. That being said, we stayed in an updated room so I had no issues with the current (needed) renovations that are under way. Rooms...More

    Thank forensiclisa
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 August 2013

    Forensiclisa, Thank you for being an SPG member and being loyal to the Sheraton brand. We appreciate hearing from our guests on both good and bad. In your case, we are thrilled that the Crescent Hotel meets your expectations. We are in the process renovating...More

    Reviewed 12 August 2013

    Reading some of the other reviews it sounds like my room hadn't been renovated yet. It was clean - quiet - and I will say big. Lots of space in the room. The price is right and it is convenient (at least it was for...More

    Thank indycoltsfan
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 August 2013

    Indycoltsfan We appreciate your sincere comments regarding the tired guest rooms and rating. We are happy to say that we are in the process updating all 342 guest rooms and will be complete by end of October. We are thrilled to hear that our staff...More

    Reviewed 11 August 2013

    I really liked my stay here, the renovations will be really great when they complete. Young girl at the convenience store was so helpful and nice. I think her name was Merrissa. Rooms were comfortable and food was ok. If you have a car, I...More

    Thank debbieagogo
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 August 2013

    Debbieagogo Thanks for your comments and taking time writing us. We agree with you, the rooms will be great once completed by end of October. We hope you’ll be back to see the new and exciting changes. We’ll be sure to share your positive comment...More

    Reviewed 7 August 2013

    How do I rate a hotel? As a long time SPG Platinum member, this hotel treats me just as well or better than other properties where senior management are friends of mine. The price point of the room rate is typically competitive or as cheap(er)...More

    Thank russhb
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 28 August 2013

    Russhb, We sincerely appreciate your kind words regarding the Crescent Hotel being your choose of hotels while staying Phoenix it says a lot about the property and staff. We are happy that all facets of the property meets your standards and that Tami and Garrett...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$85 - US$249 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Family Hotel in Phoenix
    • #54 Business Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Sheraton Crescent Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • North Mountain
    • Also Known As
    • Phoenix Sheraton ,
    • Sheraton Phoenix ,
    • Sheraton Crescent Hotel Phoenix, Arizona
    Add Photo Photos
    Traveller (154)
    Room & Suite (39)
    Pool & Beach (18)
    Dining (10)
    Hotel & Grounds (113)
    Bathroom (8)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Laura W
    20 August 2017|
    Answer
    Response from Karyn H | Reviewed this property |
    So sorry if that happened to you. I can only attest to a positive, secure experience.
    0
    Votes
    Laura W
    20 August 2017|
    Answer
    Response from Sandcmk | Reviewed this property |
    Um, I hope never!
    0
    Votes
    annmiller4
    19 November 2016|
    AnswerShow all 5 answers
    Response from Jim B | Reviewed this property |
    Mine did
    0
    Votes
    Room Tips
    "Near elevator"
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    "Make sure to get something on the 6th-8th floors!!!"
    Read review
    "Ask to see the room before checking in! They are NOT all renovated!"
    Read review
    "Stay away from the street side for sure."
    Read review
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