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Sleep Inn Airport

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Sleep Inn Airport
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211 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Phoenix, Arizona
Level Contributor
99 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 days ago NEW

We have stayed here for years but haven't stayed for about a year and a half. I was shocked at the change. It's one thing for items or rooms to be outdated but for me dirty is never acceptable. The shower and sink were dirty and one of the towels were dirty. The seat on the toilet was broken. The... More 

Helpful?
Thank 51cowgirl
Cedar Rapids, Iowa
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 days ago NEW

I have been staying at this property at least 5 days per month for the last 5 years. I am based at Phoenix Airport flying for a major airline. I can always count on a clean room with a comfortable bed. Air Conditioning is also important for me with very minor problems that were quickly rectified. The ride to the... More 

Helpful?
Thank JerryA320
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

Our clerk was friendly and efficient, and the room seemed generally clean. The breakfast was ok, the eggs were warm, but the tater tots were mushy. The hallways were not clean, door push bars were falling off, one of our lights had no bulbs in it. Part of the shower door hardware was missing. Clearly maintenance is not a priority.... More 

Helpful?
Thank brad A
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest Thanks for a prompt review and some kind words you conveyed on our hardworking and friendly staff. Will work on your suggestions in order to win a full 5-star rating from you when you visit us next.... More 

Bellflower
Level Contributor
170 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 weeks ago

Besides the free airport Shuttle (dial 86 at the Airport Courtesy Desk) this is an abysmal hole in the desert. There is really nothing nice I can say about this place. Having been sent to this facility late at night by an airline, along with what seemed to be the rest of the 200 passengers on board, who had also... More 

Helpful?
Thank Hanger24
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest Sorry to learn that you didn't enjoy your stay with us this time. We are looking into your allegations and will work on them.. More 

Green Valley, Arizona
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

The rooms are clean and the beds were comfortable. We like the free breakfast especially the hot eggs, sausage and tater tots. It's not a fancy hotel, but it's good for an over night stay. Very close to the airport and all major highways. The shower was good. The staff was pleasant and accommodating.

Helpful?
Thank Edith L
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest Thanks for the great review and the kind words about our hardworking staff. Our goal is to earn a full 5-star rating when you come to stay with us next time... More 

1 review
Reviewed 5 weeks ago via mobile

Sleep Inn Phoenix Airport - With our son a student at ASU, we have stayed at this hotel many times. Last night we were given a "newly renovated room" and, whereas I guess the furniture was new, things like the shower fixtures were corroded, the sheets were stained, and the whole place seemed grungier than in the past. Most alarmingly,... More 

Helpful?
Thank Dave V
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest Sorry to hear that your stay did not turn out to be as comfortable as it should be. All said and done, we have taken a serious note of your allegations and will look into them right earnest.. More 

Newaygo, Michigan
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 October 2016

Michael, the very helpful desk clerk, put us in a renovated room because of our Gold Member status with Choice Hotels. The room was spacious with everything we needed for our 3 night stay. Breakfast was full of options - waffles, eggs, sausage, tater tots, cold cereal, pastries, juice, and coffee. Breakfast staff was late one morning, so the poor... More 

Helpful?
Thank Melissa K
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest Thanks for the great review and a 4-star rating. We indeed appreciate your kind words and strive to maintain high standards on consistent basis. More 

Show Low, Arizona
Level Contributor
106 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 14 October 2016

I previously gave this hotel a good review, but based on our most recent stay, I would not book here again. Our room, 215, had several maintenance problems. The air conditioning did not work well -- it was either freezing, or barely cool, and the fan speed didn't change no matter where the dial was set. The sliding door to... More 

Helpful?
Thank BonB
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest Thanks for the review and valuable suggestions. We will look into and take remedial actions in due course. More 

1 review
Reviewed 1 October 2016 via mobile

Desk clerk is the most rude guy with no customer service I seen in a hotel, I called for shuttle information and he got mad because i didnt know where door 7 was, I had to get loud and call him again. People from out of state don't know the airport or shuttle process and he doesnt help. Also, I... More 

Helpful?
Thank Juan C
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest I am sorry to learn about your experience and understand your frustration. Will work on your feedback seriously and see that your next stay with us is pleasurable More 

Tucson
Level Contributor
6 reviews
4 hotel reviews
Reviewed 27 September 2016

Booked three rooms for a family lay over in Phoenix while traveling East, in August 2016. When we arrived around 8:00, we found our rooms to be extremely dirty, carpets and bedding materials were stained. There was even a splintered hole in the bathroom door of one of the rooms that looked as if someone had punched the door. In... More 

Helpful?
Thank TucsonFred
Guest_relations2k, Guest Relations Manager at Sleep Inn Airport, responded to this review

Dear Guest We truly apologize for the inconvenience you were put into. Will take your feedback seriously and work to ensure that your stay with us pleasant when you visit us next. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sleep Inn Phoenix Airport Hotel is conveniently located near Phoenix Sky Harbor International Airport, Arizona State University, Mill Avenue downtown Tempe, Tempe Town Lake, Arizona Mills Shopping Center, and University of Phoenix. Our beautiful newly renovated Sleep Inn near Phoenix Airport hotel has spacious well-appointed rooms. Each day, starting at 5 a.m., you can expect our first class hot deluxe breakfast. Come and relax in our dining area as you catch up on all the world news from our complimentary USA Today and Wall Street Journal papers. Top Reasons to choose the Sleep Inn Phoenix Airport Hotel: * Free 24 Hour Shuttle Service to Sky Harbor Airport and Metro Light Rail* Free Early Start Deluxe Hot Breakfast * Free High-Speed Wifi Internet* 24 Hour Business Center fax & copy* Each Room comes furnished with Desk and Ergonomic Chair* Microwave and refrigerator in every room* Heated outdoor pool and Jacuzzi* 24 Hour Guest Laundry* Receive 10% Discount Coupon from local restaurant* Complimentary Wall Street Journal and USA Today each morning ... more   less 

Additional Information about Sleep Inn Airport

Address: 2621 S 47th Pl, Phoenix, AZ 85034-7419
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: £53 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn Airport 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sleep Inn Airport Hotel Phoenix
Sleep Inn Phoenix
Phoenix Sleep Inn
Sleep Inn Airport Phoenix, Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn Airport staff and other travellers.
1 question
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Questions? Get answers from Sleep Inn Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room not facing the pool during the peak tourist months in Phoenix, although the air conditioning with drown out noise.”
 of 5 bubbles JerryA320, 29 Nov 2016 | Read review
“: Better to wait for your connection at the airport, at least there is some form of sustenance there and Internet connection.”
  • Waiting-for collection!
  • Welcome-Sheet
  • My-room-is-in-the corner
  • Local-Infomation
  • Bed area before checking sheets
  • Outside- the next-room
  • Close up of in room power source
  • Extention cord fished out from behind desk to plug in anything.not sure if this is legal
 of 5 bubbles Hanger24, 5 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles TucsonFred, 27 Sep 2016 | Read review
“maybe other rooms were better? I only know that mine was bad.”
 of 5 bubbles zeytinlari, 3 Aug 2016 | Read review
“Guys best hotel to stay near Phoenix airport.”
 of 5 bubbles vin02p, 21 Jun 2016 | Read review
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