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All reviewsfull kitchenphoenix airportfront deskbedroom suitechinese cultural centerwork spaceamerican airlinesthe shuttle drivernext morningfree breakfastthe breakfast areastayed one nightoatmealwould definitely stay here againhot tubhome away from homerooms were very clean
They don't keep your name discreet.
I'll say that again: They don't keep your name discreet.
When you arrive there's a big sign that lists all the Marriott Rewards members by last name. People stay at hotels for all kinds of reasons, including some that...More
Parked in front to check-in. Was greeted and welcomed as a gold member. Agent was polite and explained the things the hotel offered including breakfast times. She suggested to park near door 11 and take the elevator to the 4th floor. Our room was clean...More
Anytime we travel and anytime any of our friends travel we try to stay at this location. Friendly staff and great breakfast buffet. Shuttle runs 24/7 and if you have any early flight they’ll pack you a small breakfast bag, if you ask. We have...More
I recently stayed at this property for a business trip in Phoenix. Even though, I thoroughly enjoyed the room, I had a terrible experience with my late check out request that resulted in lost items.
The room: I had a studio suite that had 1...More
Thank Ted Z
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 6 July 2018
Dear Ted Z,
Thank you for taking time out of your busy schedule to speak with me about your recent stay at Residence Inn Phoenix Airport.
I'm pleased we were able to make things right! On behalf of the entire hotel team, we sincerely apologize...More