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All reviewsfull kitchenphoenix airportfront deskbedroom suitechinese cultural centerwork spaceamerican airlinesthe shuttle driverfree breakfastthe breakfast areastayed one nightoatmealhome away from homenight stayan early morning flightan extended staywould definitely stay here again
From the moment we arrived to the moment we left we were very happy with our stay. The staff at the front desk were great. When we arrived after a long day of driving the staff was friendly and accommodating. Room was spacious with a...More
Response from Jose G, Front Office Manager at Residence Inn Phoenix AirportResponded 1 week ago
Thank you for taking the time to provide us with some feedback about your stay the Phoenix Airport Residence Inn. We are thrilled to hear that you enjoyed the hospitality of our team! Everything we do is aimed at providing our guests with...More
The first thing to say about this particular Residence Inn is that all of the people working here that I've encountered have been incredibly nice and attentive.
I arrived for a very early check-in and the woman working the front desk bent over backward to...More
Response from Jose G, Front Office Manager at Residence Inn Phoenix AirportResponded 2 weeks ago
Thank you so much for taking the time to share such a glowing review of our property. I am thrilled to read that you enjoyed your stay and will recommend us to others! Thank you again and we will see you the next...More
Typical residence inn Very clean, comfortable and great front desk staff. Studio suite had more then enough space that completely met my needs. I will definitely return to this property in the near future. Breakfast has many great choicesMore
Thank Danny P
Response from Cynthia G, Front Office Manager at Residence Inn Phoenix AirportResponded 11 February 2018
Dear Danny P,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Phoenix Airport.
It is always encouraging to hear positive feedback, particularly when it comes from...More
We stayed here and did not rent a car at the airport where they really rip you off. Got a car at Enterprise around the corner and saved $200 for a one week rental. The Residence Inn shuttle driver was very helpful and dropped us...More
Response from Michele T, General Manager at Residence Inn Phoenix AirportResponded 5 February 2018
Thank you for taking the time to share your recent experience at the Residence Inn Phoenix Airport with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. I am happy that you know the secret to renting...More
I travel frequently and stay in Marriott properties all over the USA. This is way below even the very lowest of standards for Marriott. I wish I could upload pictures I took of the 7 hairs I found in my toilet and tub with a...More
Response from Michele T, General Manager at Residence Inn Phoenix AirportResponded 1 February 2018
Thank you for your feedback regarding your experience. We will share your thoughts appropriately within the organization.