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All reviewswhole foodswithin walking distancecomplimentary breakfastfire pitthe breakfast areaawesome hotelfree shuttleconvenient locationrestaurants and shoppingshuttle servicenice poolroom was largebusiness travelerwould stay here againgreat place to staybusiness tripfront desk staff
Estella at the front desk was very helpful and informative. OMG the driver Alexander was so wonderful and took good care of us. Thank you Hampton Inn. Breakfast was delish, and I enjoyed my stay. I will be back !!!!!!!!!!!!More
Thank Pat G
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 2 days ago
Thank you Pat G, for the kind shout outs to some of our amazing staff members. Its great to know Estella and Alexander's efforts made for a memorable experience. Thanks for being our guest and we would love to have you back again should you...More
This hotel is in a great area, and easy to get anywhere you want to go in Phoenix, Scottsdale or the surrounding areas. When we checked in, Jasmine was so friendly nice and helpful! What as asset to this hotel!! The rooms are nice size...More
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 4 weeks ago
Thank you Cinda10 for letting us know how we are doing with your review. It is always great to know our staff is taking good care of our guests. Jasmine loved the compliments as well as our breakfast crew. We all enjoyed hosting your trip...More
I stayed here on my first trip to Phoenix. It is not located downtown, but is in a neighborhood with an outdoor mall and several bars and restaurants all within walking distance. The room was comfortable, but it was a bit noisy near the fire...More
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 6 days ago
We appreciate your review but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future.
Rooms have had heavy use. The upholstered furniture worn and well used. Poor lighting in the room. Dated shower/bath area.
The staff were friendly and helpful. The lobby is much nicer than the rooms.
At $299/night I expected more. There are better and newer Hamptons...More
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 1 week ago
Thank you for taking the time to review your stay with us. Your feedback gives us the information we need to better serve our guests and is much appreciated. Even though our hotel receives high ratings for cleanliness and the overall condition of...More
I would highly recommend this hotel for business or pleasure. The location is excellent; it is very close to excellent shopping, mid level and upscale dining, and grocery stores (Fry's, Trader Joe's and Whole Foods) if you are staying for a few days. The hotel...More
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