We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hampton Inn Phoenix-Biltmore

Show Prices
#12 of 173 Hotels in Phoenix
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hampton Inn Phoenix-Biltmore
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

557 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 546: English reviews
Phoenix, United States
Reviewed 1 week ago

Grandparents, children and grandchildren gathered to celebrate Grandma's birthday. Renting the conference room provided a place for all to meet, play, and eat. The staff could not have been more helpful - our every need was provided for in a friendly way.

Review collected in partnership with Hampton
 Report
Helpful?
Thank X4900LDnancym
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear X4900LDnancym, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Michael Comer...

El Cerrito, California, United States
Reviewed 2 weeks ago

I like the location and the staff, shuttle services and breakfast were very good. Provided coffe and teal all day, nice lobby. Clean and nice rooms, wifi. Walking distance to Billtmore Fashion Mall with nice restaurants. This is a very good value. If you care about having great swimming pool and spa.. not so much.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Lisa G
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Lisa G, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Michael Comer...

Reviewed 2 weeks ago

The Hampton Biltmore is a great small hotel in an ideal, central location, close to everything. Super clean, well maintained, friendly and helpful staff. Also, this hotel is a bargain - it is well worth the room rate. You will enjoy your stay.

Review collected in partnership with Hampton
 Report
Helpful?
Thank Nolan L
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Nolan L, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. We value your comments and thank you for taking the time to share your experience. We look forward to hosting you again. Best, Michael Comer General Manager

Phoenix, Arizona
Reviewed 2 weeks ago

Had to wait till 3:00pm till check in. No exceptions. Was late for a meeting due to this requirement even though explained. Noisy children could be heard running in the hallway Internet was cumbersome to connect and would drop continuously. Could not find staff member at breakfast to assist with amenities

Review collected in partnership with Hampton
 Report
Helpful?
Thank mariosB1989SJ
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear mariosB1989SJ, We do our very best to accommodate special requests such as early check-in, but it is not always possible due to availability. I'm very sorry that we disappointed you. Additionally, I regret that you found our internet to be cumbersome and any lapses you encountered at breakfast. We strive to provide sincere hospitality, but we clearly fell short...

Los Angeles, California
Reviewed 2 weeks ago

I stayed here on business in November. The guy at the front desk was grumpy and not helpful. Overall, the hotel is nice. The rooms are standard but very clean. The location is the best thing--it's very close to the popular Biltmore area in Phoenix.

 Report
Helpful?
Thank travel4fun3319
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear travel4fun3319, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our clean rooms and location. I'm sorry for your poor interaction with our front desk associate. Reflections like yours, which highlight what we are doing well and areas for improvement, allow us to monitor and enhance our guest experience. Thank you for your time in reviewing your...

Mantorville, Minnesota
Reviewed 2 weeks ago

My family loved staying at this hotel. The rooms were comfortable and clean. The staff was very helpful and accommodating. The location was perfect for all of the things my family wanted to see. We highly recommend this hotel.

 Report
Helpful?
Thank Bill K
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Bill K, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Michael Comer General Manager

Denver, United States
Reviewed 2 weeks ago

We love this Hotel for it's dependability in it's quality of rooms, amenities, and Staff. But this last stay, the staff seemed fantastic; friendly, helpful, and happy. Love when that happens! We used the exercise room, and were pleasantly surprise at the equipment set. The pool Hot tub area is worthy. We love the location of this Hotel close to...

Review collected in partnership with Hampton
 Report
Helpful?
Thank chrisgX5289HP
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear chrisgX5289HP, Welcome back! Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, amenities ample and accommodations comfortable. We appreciate your review and recommendation and look forward to your next visit. Best, Michael Comer General...

Flagstaff, Arizona
Reviewed 2 weeks ago

This place has a great location and a very helpful staff. Any problem was quickly resolved. By far the best Complimentary Breakfast I've ever had at a hotel. We had to come to Phoenix for a surgical procedure and chose this place purely by location, but I intend to return in the near future and enjoy myself.

Review collected in partnership with Hampton
 Report
Helpful?
Thank meredith6262
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear meredith6262, We’re happy to hear from you and glad to know we could provide some comfort. I’m pleased you found our location, amenities and service pleasant. We appreciate you choosing our hotel. Thank you for your kind feedback and we look forward to hosting you again. Sincerely, Michael Comer General Manager

The Woodlands, Texas, United States
Reviewed 2 weeks ago via mobile

Nice staff, paper thin walls LOUD loud air conditioning box on window, no sleep! I thought we had a better experience at this property before, but we had a basic (motel 6ish) king room this time.. no upgrades were available. Hyatt Place here we come.

 Report
Helpful?
Thank Paul M
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Paul M, We aim to provide all our guests with a good night's rest, so I regret that we fell short during your recent visit. I'm sorry that noise pollution interrupted your comfort. It was kind of you to recognize our nice employees. We value all your feedback and thank you for your time in reviewing our hotel. Your...

Las Cruces, New Mexico
Reviewed 2 weeks ago

We travelled to this area to be near our family for the holidays. We recommend this hotel for their prompt service and helpfulness. We selected this hotel for a therapy pet friendly facility. The rooms were spacious and clean. They have a free service breakfast bar area.

Review collected in partnership with Hampton
 Report
Helpful?
Thank DoraH2
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear DoraH2, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Michael Comer General Manager

77 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (60)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (5)
Viewed
Dining (4)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (3)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Room/Suite (11)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Phoenix hotels
Deer Valley
Homewood Suites by Hilton Phoenix North - Happy Valley
Paradise Valley
Embassy Suites by Hilton Phoenix-Scottsdale
Show Prices
Show Prices
Show Prices
Encanto
Hampton Inn Phoenix-Midtown-Downtown Area
Camelback East
Homewood Suites by Hilton Phoenix - Biltmore
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Count on the Hampton Inn Phoenix-Biltmore hotel to offer a comfy, modern base minutes from the entertainment district at Biltmore Fashion Park. Located in the Biltmore Corridor of Phoenix, the hotel is within minutes of exciting shopping, dining and leisure options. A free shuttle service within a three-mile radius and an airport shuttle are available daily. Enjoy being in a hotel near historic Old Town Scottsdale, downtown Scottsdale and Scottsdale Fashion Square. The Phoenix Convention Center and Phoenix International Sky Harbor Airport are just a short drive away.Relax in a warm, inviting guest room with a range of thoughtful amenities. Appreciate the convenience of having amenities that include a microwave and mini-refrigerator. Stay connected with free high-speed internet access, use the handy lap desk, enjoy your favorite music on your room's alarm clock/iPod player and watch movies on the HDTV.Join us each morning for Hampton's free hot breakfast®. If you're in a hurry, simply grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. If you're visiting for business, our friendly Hampton team members will be delighted to help plan your event in Phoenix in one of three meeting rooms suitable for 8-85 guests. Wind down after a busy day with a rejuvenating workout in the 24-hour fitness center or with a dip in the outdoor pool and whirlpool spa. ... more   less 

Additional Information about Hampton Inn Phoenix-Biltmore

Address: 2310 E Highland Ave, Phoenix, AZ 85016-5206 (Formerly Hotel Highland at Biltmore)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: £146 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Phoenix-Biltmore 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline and Travelocity so you can book your Hampton Inn Phoenix-Biltmore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Arizona
Hotel Style:
#8 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Phoenix-Biltmore staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Hampton Inn Phoenix-Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only a $10-15 Uber ride to the hotel from Sky Harbor Airport.”
 of 5 bubbles korndogi, 27 Dec 2016 | Read review
“There is no view so you're on your own here”
 of 5 bubbles murphy2, 29 Nov 2016 | Read review
“they have the finest bedding in any hotel, love sleeping at the Hampton”
 of 5 bubbles 422samys, 13 Oct 2016 | Read review
“was in room 209 facing the garage if that matters to anyone”
 of 5 bubbles canyonratphoto, 14 Sep 2016 | Read review
“I would not pay for the high speed wi-fi. Seemed it was as fast as the free wi-fi. The back of the hotel was quiet. Really restful.”
 of 5 bubbles 303marciaj, 19 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay