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Arrived at the hotel check-in counter only to find that there had been a mistake with my reservation and the rooms were now sold out!! Jonathon B at the front desk made it his personal mission to make sure we were taken care of. He...More
Response from Ricardo D, Manager at Courtyard by Marriott Phoenix CamelbackResponded 4 weeks ago
We are pleased to have created a memorable stay after a disapppointing beginning. thank you for recognizing Jonathan as an outstanding associate. We hope you will stay with us again whenever your travels bring you back to Phoenix.
Excellent stay! Clean, quiet & friendly staff. Loved sitting in the courtyard in the evenings to relax with family! When needed help getting tickets to a ballgame the staff was great. Wonerful food all within walking distance.More
Thank Marlys B
Response from Ricardo D, Manager at Courtyard by Marriott Phoenix CamelbackResponded 24 March 2018
We are pleased you had an excelllent stay and that our team created a friendly environment throughout your visit. Spring Training is an exciting time in our city. I hope you got to see some great games! Our neighborhood brings many guests back over and...More
We picked this hotel, because of its location and pool. The location turned out to be great. It is within walking distance of several restaurants and a Whole Foods.
Unfortunately, the pool and hot tub were being renovated during our stay. When I asked for...More
1 Thank Katherine O
Response from Ricardo D, Manager at Courtyard by Marriott Phoenix CamelbackResponded 28 February 2018
Thank you for the feedback so we can make improvements. Many guests return often because of our engaging neighborhood with many great places nearby to enjoy. We are sorry the pool heater was in need of repair during your stay. The full patio area, however,...More
Great location to food and shopping. Everything is within walking distance. Staff is great and very nice hotel. Extremely impressed and will come back again. We had a great time and it’s close to the airport.
Response from Ricardo D, Manager at Courtyard by Marriott Phoenix CamelbackResponded 11 February 2018
We are pleased to earned your trust as the best hotel choice for your future trips to our city. Our location is convenient to many great places, including our downtown, sporting activities, shops, dining and more. Thank you for your review and your business.
If you want to be in the Biltmore area, this is a great place. It is in the same shopping plaza as Nordstrom Rack, Nektar, HopDaddy, WholeFoods, Trader Joe's and more! cute little hotel w/ a decent pool. Very nice
1 Thank CatMarquez
Response from Ricardo D, Manager at Courtyard by Marriott Phoenix CamelbackResponded 5 February 2018
We thank you for your description of our great neighborhood. Many guests return to enjoy the shops and restaurants nearby. We value your repeat business as that is the best compliment we can receive. We look forward to your next visit. Thank you.