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Extended Stay America - Phoenix - Chandler

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Room & Suite (9)
Dining (2)
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Overview
  • Excellent34%
  • Very good24%
  • Average14%
  • Poor10%
  • Terrible18%
Travellers talk about
“week stay”(2 reviews)
“front desk”(7 reviews)
“place to stay”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair access
2 Star Hotel
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Offers from Extended Stay America - Phoenix - Chandler
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Rooms
11 Jun12 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (50)
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1 - 5 of 47 reviews
Reviewed 4 weeks ago via mobile

I am currently staying at this hotel and as I try to sleep there is a family in the room above me making lots of noise. I've called the front desk 5 times for them to tell me there is nothing they can do about...More

Thank Allen G
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 4 weeks ago

Allen, thanks for being our guest. We apologize that you experienced so many difficulties while being here. This is not the type of review we are accustomed to receiving, and it is disappointing to know we couldn't deliver you with a perfect stay. Your comments...More

Hotel's Favourite
Reviewed 19 March 2018

I would stay there again. It was a good value, safe, clean and close to many area amenities. Right off the highway located in a hot social area. Ease of getting in and out in the area was great. Excellent choice for a solo like...More

Review collected in partnership with Extended Stay
Thank Sean C
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 20 March 2018

Sean, thank you for choosing Extended Stay America and for the five-star review. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting...More

Reviewed 11 March 2018

The lobby had several huge boxes blocking the way. The room reeked of cigarette smoke and was not very clean. The elevator was a scary ride it looked like it was falling apart. My reservations were screwed up and I had to pay extra. I...More

Thank CamarilloSteve
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 12 March 2018

Steve, thanks for the review. We apologize for the smell you experienced in your room which compromised your experience and regrets the inconvenience caused. Your concern has been shared with our housekeeping staff to make sure the room receives a deep clean to remove the...More

Reviewed 11 March 2018

Well I had a comfortable 1 week stay. The housekeeping services could be better. The free internet speed were below average however there was a paid option as-well (but I didn't try it) A car is a must for local transportation. Morning breakfast could be...More

Thank Amit V
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 12 March 2018

Amit, thank you for being our guest. We're glad our location was convenient for you. Your total satisfaction is always our top priority, and we will be working to correct our shortcomings. Your comments about the breakfast will be shared with our Brand Leaders to...More

Reviewed 19 January 2018

The staff was incredibly helpful, the room was clean, and the bed comfortable. Onsite laundry and plenty of working room. Great location with convenient shopping. Any requests for extra towels or kitchen needs were promptly handled.More

Review collected in partnership with Extended Stay
Thank D3521QTmichaelf
Response from 00esa, Manager at Extended Stay America - Phoenix - ChandlerResponded 20 January 2018

Michael, thanks for being our guest at Extended Stay America. We are thrilled to read how much you loved our spotless property and that you received an excellent service from our staff. It is a pleasure knowing your stay with us was enjoyable, and we...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$63 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$63 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Room & Suite (9)
Dining (2)
Questions & Answers
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debbie s
18 January 2018|
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Response from Robert W | Reviewed this property |
No free breakfast
0
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Room Tips
"king size bed"
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"look for better options available into the zone"
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"It's on 14245 South 50th Street, look for the Extended Stay sign"
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"handicap room is excelent"
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