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Esplendor Resort at Rio Rico

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Traveller (138)
Room & Suite (59)
Pool & Beach (9)
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Overview
  • Excellent35%
  • Very good30%
  • Average18%
  • Poor11%
  • Terrible6%
2 May 2018
“Before the fire”
14 Oct 2016
“Not worth your time”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (357)
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1 - 5 of 352 reviews
Reviewed 2 May 2018 via mobile

I've seen all these bad reviews "since" the fire. I am sad to see this has happened to this utterly amazing resort. We stayed several times before the fire and I just can't say enough good about it. The rooms are unique and comfortable, The...More

Thank Debra G
Reviewed 14 October 2016

This is a hotel that live in the past. Needs a renovation badly. Apparently there was a fire at the Lobby, and it has not repaired since. The rooms are old and worn out. The bathroom was old and dirty. The decoration was 1970's. It...More

4  Thank Thelmo T
Reviewed 23 August 2016

Pros first: Nice and clean rooms Cons: No restaurant (still in ruins after a fire), the reception is placed in a normal room, to access my room I had either to cross the pool area or making a detour around the area. As I was...More

1  Thank Andre W
Reviewed 3 June 2016

I had a reservation for myself and my daughter for Sunday, April 10th and 11th; arrived on Sunday mid-afternoon, really looking forward to staying at this "beautiful" place. It was deplorable and depressing. Caution tapes preventing access to certain side roads; the check-in was in...More

2  Thank Omas4girls
Response from Jesus V, Front Desk Supervisor at Esplendor Resort at Rio RicoResponded 25 June 2016

Dear Omas4girls, First and foremost we greatly appreciate you taking the time to review your experience with us, we take feedback very serious in the hope to better ourselves. We do apologize for the state in which you found our resort, we are trying to...More

Reviewed 1 June 2016 via mobile

My wife was a local (we rented a large block of rooms for our wedding in 2000 and dined there frequently over the years), and she was shocked by the condition of the hotel and grounds as were her family members who live in town...More

1  Thank RoadTripDadSouthlake
Response from Jesus V, Front Desk Supervisor at Esplendor Resort at Rio RicoResponded 25 June 2016

Dear RoadTripDadSouthlake, Thank you for taking the time to leave your review. We are very sorry as to the condition you found the Esplendor, extra detail to our grounds have gone underway so they will be as gorgeous as ever. We are working on the...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Golf course
Tennis Court
Outdoor pool
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$60 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$60 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (138)
Room & Suite (59)
Pool & Beach (9)
Dining (7)
Business Centre & Event Rooms (3)
Questions & Answers
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tkjms
22 September 2015|
Answer
Response from Larry K | Reviewed this property |
I don't know. But it is being sadly neglected.
0
Votes
Gloria K
11 March 2015|
AnswerShow all 6 answers
Response from BRIAN B | Reviewed this property |
Yes, they have a variety of food served in the bar/restaurant.
0
Votes
Room Tips
"All rooms are quiet because it is far from anything."
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"Pay the extra $20 for a suite"
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"Ask for an outside room on an upper floor for the best views."
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"Some rooms have a pool and garden view. Other rooms have beautiful panoramic views of the surrounding valley..."
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