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The Canyon Suites at The Phoenician

Travellers' Choice award winner
May 7 May 8
1 room 2 adults 0 children
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The Canyon Suites at The Phoenician
The Canyon Suites at The Phoenician
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405 Reviews from our TripAdvisor Community

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There are newer reviews for The Canyon Suites at The Phoenician
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Showing 399: English reviews
Ferndown, United Kingdom
Reviewed 2 September 2014

We stayed for two nights at the end of a two week touring holiday and it was excellent. You get an idea of what the place is like when you drive up a 0.25 mile driveway before you get to the hotel. The grounds are wonderful as are all of the pools, I think there are nine pools and none...

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Thank bluechris2013
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I am delighted to read about your recent experience at The Canyon Suites. I take great pride in our staff’s dedication to providing accommodating service. I am sure the Ice Bucket Challenge was a refreshing experience for your son- it can get quite hot by our sunny pools! Please know that all Canyon Suites guests receive complimentary valet parking, overnight...

London, United Kingdom
Reviewed 30 August 2014

The staff at this hotel are friendly and offer a totally 5++++ star experience. Nothing is too much trouble from the moment you arrive. We arrived 24hrs early early (at short notice) and were given the same room for the duration of our stay, so we didn't have to move (they even gave us a late check out, till 4pm,...

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Thank PurpleInk1969
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for your kind remarks regarding the Canyon Suites and our talented team of Ambassadors. We certainly value the loyalty of our Starwood Preferred guest members such as yourself and are happy to extend complimentary late checkouts whenever our availability allows. Belinda, the Bellmen, In-room Dining team, and our pool servers will all be celebrated as a result of...

Reviewed 27 August 2014

We stayed at the Canyon Suites end of July. A wonderful property. We were travelling with our twins (7years) which means they were looking for the action at the main pool and were less impressed with the quiet pool at the Canyon Suites. A short walk or shuttle easily took care of this. Our suite was towards the end of...

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1Thank Lars S
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for your balanced review of the Canyon Suites and the Phoenician. The great thing about being a boutique hotel within a larger resort is that our guests have a variety of options for dining and recreation. It seems as though your family had some great takeaways from both properties! I apologize that our Italian restaurant and steakhouse did...

Pangbourne
Reviewed 25 August 2014

Simply brilliant. The rooms were very generous, excellently appointed and had that little extra touch that makes one feel special. The main hotel was wonderful, everything you could ever want in a hotel. The food was of excellent quality, and the service was efficient. The pool was great for the kids and very quiet with the exception of Fridays and...

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1Thank JGJA
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I found your review quite touching as it painted a clear picture in my mind of the experience we strive to offer our guests. It sounds like you built a great rapport with our team and I am sure when you departed that somber feeling was mutual. Your friends at the Canyon Suites hope that you will visit us again...

Delray Beach, Florida
Reviewed 13 August 2014

My husband and I stayed at this wonderful hotel for 4 days to celebrate my birthday,before going to Sedona.I can't even begin to say how amazing The Canyon Suites are.The staff is wonderful,the suites are classic and luxurious.I think they are about 1,200 sq. ft.,with a nice bedroom,living room,and huge bathroom(also a 2nd half bath).Our suite was overlooking the golf...

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1Thank delray222
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for your fantastic feedback and the comprehensive overview of our most notable amenities! Did you know that in addition to our scented towels we also keep our pool guests refreshed with complimentary chocolate bon bons and fruit skewers in the afternoon? Also, the Hour of Joy food offerings are changed daily to give our guests the chance to...

San Francisco, California
Reviewed 11 August 2014

We celebrated my best friend's bachelorette party at the Canyon Suites at the Phoenician this past weekend. I'm having trouble putting into words how incredible the resort, staff and our overall experience was. From the moment we arrived we felt (and were treated) like royalty. We were even upgraded to the presidential suite! Jared helped us check in, gave us...

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1Thank Sharmeen115
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for your glowing review of the Canyon Suites. I am so thrilled that we were able to provide you with a royal Bachelorette experience! We are proud to have Kirk and Jared as members of our five-star team and I am glad to hear they made such a positive impact on your visit. Thank you for being our...

Celebration,Florida,USA
Reviewed 24 July 2014

My husband and 2 teenagers checked into this hotel for one night returning from our resort stay in Sedona Arizona at the Enchantment Resort before heading back home on a morning flight the next day. Wow the service and luxury of this hotel is amazing. Every detail is thought of in a very classical way. We were exhausted and the...

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Thank Joanne K
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for taking the time to provide your experience with us. The Canyon Suites strives to create an environment of classic luxury- I am so glad your family enjoyed these details! The Phoenician Resort is certaily an energetic property which we are lucky to share with our guests. Please visit again and allow us the chance to pamper your...

San Jose, California
Reviewed 20 July 2014

I can't say enough about our recent stay. We went in July therefor it was very quiet which added to our enjoyment. We have stayed many times at the Phoenician which is a lovely resort. The Canyon Suites are a hotel within a hotel. The staff is wonderful. The rooms are wonderful. We used the pool everyday (the CS has...

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3Thank Cheryl S
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for staying at The Canyon Suites for your most recent summer getaway! I am so glad you were able to experience the serenity our desert has to offer during the summer months- what a wonderful time to visit! I will be sure to recognize our fantastic pool staff for their attentive services. The Luxury Collection bedding is truly...

Highland, Maryland
Reviewed 17 July 2014

This is one of the finest hotels I have ever used. Service, amenities and setting are all exceptional. We were upgraded from a one bedroom to a suite because my friend has a Starwood Gold card. We were chauffeured to a nearby s hmm hoping ate and picked free of charge. The spa was also splendid with a great meditation...

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2Thank Highlandlass38
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Many thanks for your kind review! I am pleased to hear about your upgraded Canyon Suite experience and the many exclusive services provided to you during your recent stay. We welcome the opportunity to impress you once more!

Sussex, England
Reviewed 16 July 2014

We've been trying out hotels in the wider Phoenix area after making this our regular entry entry point into the USA. Our favourite previously was The Sanctuary which we really enjoyed last year. The Canyon Suites is better. The service is world-class, from being greeted by name out front, through to the excellent reception process and outside to the beautiful...

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Thank SussexCpl
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

I am so delighted you chose The Canyon Suites this year and have already made plans to return again! Thank you for the gracious comments- it certainly sounds like your accommodations provided the perfect balance of comfort and luxury. On behalf of the entire Canyon Suites team, thank you! We look forward to your return.

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from The Canyon Suites at The Phoenician staff and other travellers.
13 questions
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Yarmouth, Canada
Riverside, Illinois
chrisCheshire, UK

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Questions? Get answers from The Canyon Suites at The Phoenician staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf view rooms are quiet with lovely view”
995SharonB, 11 Apr 2017 | Read review
“Our room was actually quite quiet even for being on the ground floor & near the pool. Seems pretty sound proof actually.”
carole_chi09, 23 Mar 2017 | Read review
“We liked our view facing south, over a pond and golf course, looking towards Phoenix”
Danny38, 12 Mar 2017 | Read review
“Golf Course view, second floor is a wonderful panoramic view of the Scottsdale/Phoenix valley”
  • Cant beat the sunrises and sunsets, both of which can be seen from the golf course view second f
matthewc397, 7 Mar 2017 | Read review
“Golf course views will give you a quieter room”
CoachDave37, 13 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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