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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

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DoubleTree Resort by Hilton Paradise Valley - Scottsdale
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1,747 Reviews from our TripAdvisor Community

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Showing 1,702: English reviews
Phoenix, AZ, United States
Reviewed yesterday NEW

DoubleTree was terrific. We had a corporate event with about 300 attendees. Event staff handled event with smooth sailing. Dinner was delightful and dessert was delicious. Will plan to book event next year. Thank you and great job.

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Helpful?
Thank kennethsH7359VC
Bryan, Texas, United States
Reviewed 2 days ago NEWvia mobile

There are signs of this property being under renovation in the lobby. The rooms are old and not like most doubletree properties. I will skip looking here in the future The front desk staff is very helpful, bar area staff were not friendly and parking here is a nightmare unless you valet. There are much better properties in the area...

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Helpful?
Thank Brian J
Scottsdale, United States
Reviewed 3 days ago NEW

You will be very happy with your stay at this hotel!! Clean , quiet and comfortable !! The rooms are spacious with great amenities. We were here overnight for a holiday event and the breakfast the next morning was GREAT! The service and staff were impeccable, the rooms sparkling clean!! A wonderful stay!

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Helpful?
Thank Jody B
Ottawa, Ontario
Reviewed 6 days ago NEW

From the minute I arrived I treated with special care and personal service. R oom was spotless, easy access. Yes hotel was under reno, but didn't disturb my stay. concierge went above and beyond. Service at bar was horrible -waited for 45 minutes and then had to leave before getting meal. Buffet breakfast was well worth it!!! would I stay...

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Helpful?
Thank vandenheja
Scottsdale, Arizona
Reviewed 1 week ago

Every hotel chain lists on their website if they are under construction. Not at this site. I showed up at late afternoon and was given a room in the back. By the way, I was told, you cant park back there you will have to park up front and carry your stuff. So I proceeded to do that only to...

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Helpful?
1Thank kevin333c2016
Jeff G, Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review

Thank you for taking the time to post your review. We place a high value on the feedback we receive as we are always striving to improve the guest experience for all. I am truly sorry to read that we did not meet your expectations during your recent visit to our resort. It is apparent that we clearly were “off...

Temecula
Reviewed 1 week ago

The breakfast stuff at the restaurant in the hotel were polite, attentive and overall very helpful. The rooms were satisfactory but in some need of updating. Disappointed with some of the features in the room and overall quality for the Scottsdale area. The fitness facility was quite impressive, But the steam room and sauna were in disrepair.

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Helpful?
Thank aaronn960
Reviewed 1 week ago

We went to the DoubleTree because it was Hilton owned and thought it would be to that standard. However what a shock. The hall that our room was in was in total renovation except for 3 rooms. From 8 am to 6 pm it was non-stop noise and dust. We thought we'd go soak in a hot tub to relax...

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Helpful?
Thank Jil C
Jeff G, Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review

We are sorry we didn’t provide the quality of amenities and service during your recent stay at our resort We pride ourselves very much on the level of service and hospitality we provide to our guests and are very sorry for falling short on your expectations. If you return to our area, we hope you’ll stay with us again and...

Los Angeles, California
Reviewed 1 week ago

We were traveling over the holidays and were pleasantly surprised with a nice upgrade to a suite due to hotel status. This hotel has a really nice design in the main areas, with a welcoming lobby and nice common area with the pool and the large stone fireplace. Access to the rooms themselves can be somewhat confusing, with parking somewhat...

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Helpful?
Thank unepoire
Jeff G, Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review

We thank you very much for your kind words and pleased to hear that you had the opportunity to enjoy all the amenities the resort has to offer. I did take mention of your comment about the in-consistent service received by our reception desk and can reassure you that they have been addressed. We certainly appreciate your loyalty to our...

Orlando
Reviewed 1 week ago

Disappointed to find this hotel so unpleasant to stay in. Stayed for a retreat and it would have really enhanced my experience had the room been as described in the ads. But at this place the room itself left so much to be desired. Will never stay here again or any other DoubleTree for that matter. There was a big...

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Helpful?
Thank AnnaK-7
Jeff G, Manager at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review

We apologize for the very unfortunate experience that you had at our resort recently. Our guests’ satisfaction is extremely important to us and I apologize for the number of service issues you had experienced. When situations of this nature occur it is certainly not taken lightly. I have shared your concerning comments with my Director of Housekeeping and staff with...

La Quinta, California
Reviewed 2 weeks ago

They've remodeled parts of this dated property but the guest rooms are awful, it's old and dirty.. uncomfortable beds and poor internet quality for business travel. I would not go back unless they fully remodel the rooms.

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Helpful?
Thank CBabij
Calvin P, On behalf of the hotel staff at DoubleTree Resort by Hilton Paradise Valley - Scottsdale, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff

Additional Information about DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Address: 5401 N Scottsdale Rd, Scottsdale, AZ 85250-7013
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: £105 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Paradise Valley - Scottsdale 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Doubletree Paradise Valley Hotel Scottsdale
Doubletree Scottsdale
DoubleTree Resort By Hilton Paradise Valley - Scottsdale Arizona
Hotel Style:
#15 Top resorts Hotel in Scottsdale
#29 Romantic Hotel in Scottsdale
#30 Family Hotel in Scottsdale
#31 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Paradise Valley - Scottsdale staff and other travellers.
19 questions
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Chapel Hill, North Carolina
Bonita Springs, Florida
Minneapolis, Minnesota
Cincinnati, Ohio
6 days ago

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Questions? Get answers from DoubleTree Resort by Hilton Paradise Valley - Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for renovated room”
 of 5 bubbles vandenheja, 2 Dec 2016 | Read review
“Find another hotel.”
 of 5 bubbles AnnaK-7, 27 Nov 2016 | Read review
“This property is enormous! So if you want to be close to amenities ask to be located close to the hotel itself.”
 of 5 bubbles HawkSpiritTraveler, 13 Nov 2016 | Read review
“Rooms facing the interior courtyards are the quietest.”
 of 5 bubbles 180glennd, 30 Oct 2016 | Read review
“Rooms on the first floor felt less safe, opted for second floor (there are only two) which had a balcony overlooking the gardens.”
 of 5 bubbles VATraveler888, 26 Oct 2016 | Read review
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