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Holiday Inn Express Hotel and Suites Scottsdale - Old Town

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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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814 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Scottsdale - Old Town
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Showing 768: English reviews
Denver, Colorado
Reviewed 27 March 2015

We stayed here for Spring Training. I do have a tendency for the upscale hotels, but the husband had Holiday Inn points so it made this an excellent value from that perspective. The lobby/sitting area was nice and comfortable to hang out. I appreciated the computers to easily print out tickets. Our room was actually two rooms that separated the...

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Helpful?
2Thank WittyRead
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear WittyRead, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience during Spring Training. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Trisha Ryno General Manager

Peoria, Illinois
Reviewed 26 March 2015

Located on the South side of Scottsdale, this is a great hotel if you are planning a spring training trip for baseball during March. Perfect location ...you can walk to San Fran park (half a mile) or one of the hot chicks on golf carts will take you:) Free breakfast, nice pool...and 5-7 ..free beer!! Every room has two rooms,...

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Helpful?
Thank Joe N
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Joe N, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our well equipped room and ample amenities. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us next March. Best, Trisha Ryno...

Iowa
Reviewed 20 March 2015

We stayed here over spring break a few years ago and remembered being woken up by loud garbage trucks so we asked for a quieter room. We enjoyed staying at this property but the water in the pool was cold if the sun was not out. It is a nicely landscaped pool area surrounded by palm trees, however it would...

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Helpful?
2Thank Iowacubslover
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Iowacubslover, Welcome back. Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our pool area and friendly service while in town. I regret that you did not find us to be a good value. We appreciate your comments regarding the pool gate and...

Eugene, Oregon
Reviewed 15 March 2015

I was looking forward to a morning and afternoon swim as I made a four day reservation here. But I couldn't bear the frigid water. It didn't matter that Scottsdale was in the 80s, the water was so cold I just ended up in the hot tub. Pity,because it's such a nice pool. Our first morning, their coffee makers broke...

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Helpful?
Thank RicoPesto
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear RicoPesto, Your comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. I'm sorry we left you underwhelmed; please forgive us. I appreciate you noting our helpful associates. I hope we have another opportunity to host you and provide you with the exception stay you've come to expect from IHG. Sincerely,...

Morrisville, Vermont
Reviewed 12 March 2015

This was a very good basic holiday stay. We had a large room that also included a sitting area. Our room was in a quiet location so it was a good stay. The breakfast was hard for those of us who try to be gluten free - though not impossible. The staff were helpful in recommending good restaurants. The location...

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Helpful?
Thank Nan Carle B
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear NCarle, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please visit...

Washington DC
Reviewed 11 March 2015

We chose this hotel for our family based upon the positive family reviews and the fact that the pool was supposed to be heated. We arrived a few days ago to find that it wasn't. Front desk staffers told us the part was ordered and the problem would be fixed the next day. It wasn't. We asked about the pool...

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1Thank mhvik
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear mhvik, I’m sorry that we disappointed you with the temperature of our pool due to a malfunctioning heater. I can understand your frustration; sometimes this short of repair takes longer due to unforeseen circumstances. I appreciate you noting our ample breakfast, evening reception and spacious suites. Again, on behalf of our staff and management I offer our apologies. Sincerely,...

Florida
Reviewed 10 March 2015

Room was clean and spacious and most importantly quiet! It's a short drive to the trendy Old Town area, with lots of restaurants and shops. Breakfast options were adequate - cereal, fruit, bagels, pancake machine, some meats, etc - wasn't particularly impressed by the bacon, it was too dry. The complimentary evening social was a nice touch, I got a...

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Helpful?
Thank mintcookie
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear mintcookie, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Trisha Ryno...

Clearwater, Florida
Reviewed 4 March 2015

We traveled from Tampa area to AZ for a vacation and stayed here Mar. 2 and 3. We used our IHG anniversary night rewards for each night. We took the shuttle from the airport ($10 ea. person) and the driver was very nice-from Jacksonville, so we had a nice talk with him. Tip: we charged the shuttle cost to our...

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Helpful?
1Thank Vicky H
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear Vicky H, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Trisha Ryno General Manager

Portland, Oregon
Reviewed 3 March 2015

I am rating the Holiday Inn Express in Old Town Scottsdale very good mainly because it is in an outstanding location walking distance to shopping and dining right in the heart of Old Town. The hotel is clean and well maintained, and one of the better values for your money in Old Town. The only downside I will note is...

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Helpful?
Thank xmikex
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Dear xmikex, Thank you for your review. My apologies that you were not recognized as an IHG Rewards Member; we appreciate your loyalty to our brand. Additionally, I regret you found our associates unhelpful and indifferent. We strive to provide sincere hospitality and we clearly missed the mark. I appreciate you noting our clean hotel and great location. You feedback...

Germantown, New York
Reviewed 25 February 2015

This hotel is in a great location just a couple blocks from the Old Town area. From there you may take a free trolley or walk to other districts in Scottsdale. The hotel has a shuttle that will take you to locations within 3 miles. They even shuttled us to the lovely Desert Botanical Gardens. For just a few dollars...

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Helpful?
2Thank Cac1234
ConcordHospitality, General Manager at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review

Cac1234, We are happy to hear from you and we are glad you enjoyed a comfortable stay with us at the Holiday Inn Express Hotel and Suites - Scottsdale Old Town. I’ll be certain to share your kind comments with our team regarding their warm hospitality and excellence in service. We hope you’ll have an opportunity to visit us again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: £95 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Express Hotel and Suites Scottsdale - Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor (top) is the quietest. Balcony rooms overlook the pool, so you will hear pool noise.”
 of 5 bubbles Donna1419, 24 Mar 2017 | Read review
“Ask for a poolside balcony room, they have a small deck.”
 of 5 bubbles tbonesizzle5, 8 Mar 2017 | Read review
“Poolside is great”
 of 5 bubbles jand711, 10 Feb 2017 | Read review
“There are poolside rooms available that little balconies to sit outside.”
 of 5 bubbles bsabol1407, 4 Feb 2017 | Read review
“Get the pool side units, nice pool view and off the street.”
 of 5 bubbles ClaytonC364, 2 Feb 2017 | Read review
5 of 5