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The Phoenician, Scottsdale

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The Phoenician, Scottsdale
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2,071 Reviews from our TripAdvisor Community

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Showing 2,033: English reviews
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Maple Shade, New Jersey
Reviewed yesterday NEW

I have stayed here a few times and I will admit the service lacked a bit the last trip, but it is still a fantastic hotel. The rooms are spacious and clean. The grounds are breathtaking and the spa is divine. It is expensive, but if you want a treat in the desert, stay here.

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Helpful?
Thank J D
New York City, New York
Reviewed 2 days ago NEWvia mobile

Overall this is a very lovely, friendly and. Beautifully maintained resort. Our room in the main building was renovated and quite spacious. No complaints with anything there although one day after returning from an all day tour, we found our room had not been attended to. Notwithstanding the room was well appointed, had a massive tv that we didn't even...

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Helpful?
Thank traxnyc
Provo, Utah
Reviewed 2 days ago NEW

I realize that my review here won’t have much, if any, impact on a property that’s as highly acclaimed as The Phoenician. Obviously most people are impressed when they stay here. But for me, I just didn’t see the value. For a room that costs twice what it should, the ambiance, service, amenities, and/or address just didn’t make up the...

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Helpful?
Thank Jack H
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

We appreciate your feedback, and are sincerely disappointed to learn of your dissatisfaction with our service culture. The commitment of each and every associate is to provide a personalized and memorable guest experience that is marked by strict attention to detail. This dedication is seen in our Forbes and AAA service training, which begins at the time an associate is...

Diamond Bar, California
Reviewed 2 days ago NEW

We had booked 3 nights at this pricey resort at a discounted rate which was negotiated by the bride and the groom whose wedding we were attending. My husband did not open his confirmation email and 2 days before we were to go for the trip we realized that the reservation was for 2 nights instead of 3 and the...

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Helpful?
Thank Shachi R
Kansas City, Missouri
Reviewed 3 days ago NEW

Beautiful grounds, the building backs right up to Camelback Mountain. There are trails to walk through and enjoy the local cactus gardens. There are tennis courts, pools, a pool slide, golf course, and more. The only thing to be aware of is the surface around the pool. It gets very slippery when wet. My husband took a very bad fall...

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Helpful?
Thank Robinkh
New York City, New York
Reviewed 4 days ago NEW

Really beautiful place with stunning rooms & plentiful views. Rooms are spacious, comfortable and inviting. Staff is attentive. Tried a few of the restaurants onsite and were not impressed by the food and was overpriced quite a bit.

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Thank kajack
Richmond Hill, Canada
Reviewed 5 days ago NEWvia mobile

You get what you pay for here. I was here on business and everything was fantastic. The TV in the room was huge, ultra modern (it even had a Chromecast on it and could be controlled from my phone). The wife was flawless. The grounds were immaculate. The staff ultra friendly and polite. I can't think of anything to improve...

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1Thank gmcnab
Chicago
Reviewed 5 days ago NEW

I recently stayed at the Phoenician again. We were there two nights and I wish we could have stayed longer, as it was an amazing experience and there was still so much to do (the cactus garden, the trapeze, the tennis courts, the playground, etc.). Because we were there such a short time, most of our experience centered around the...

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1Thank KatieGJD
Wexford, Pennsylvania
Reviewed 6 days ago NEW

The good: Love the grounds and the spacious rooms. Very relaxing place to be. The bad: I am not impressed with the newly decorated rooms. They are too dark for me. The coffee is now located halfway to the floor. Very inconvenient location for coffee placement. Unfortunately, no matter how many times I have stayed here, I cannot seem to...

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Helpful?
Thank Jagsas
PhoenicianManager, Public Relations Manager at The Phoenician, Scottsdale, responded to this review

Thank you for taking the time to share your feedback. While we are pleased to hear that you enjoyed the grounds and spaciousness of the accommodations -- starting at 600 square feet -- we regret you did not care for the new design. The concept was to create a retreat-like atmosphere, rooted in luxury, that also speaks to the resort's...

Chevy Chase, MD
Reviewed 1 week ago NEW

We have been coming here many years and were pleasantly surprised to find the boring beige rooms gone. Deep taupe, taupe, cerulean blue are the new welcome colors. Rooms are generous in size; bathrooms have double sinks; balcony is good size. Beds nice and firm.

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Helpful?
Thank Elayne S

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Il Terrazzo - The Phoenician
Il Terrazzo - The Phoenician
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Phoenician is a luxury resort in Scottsdale, AZ that offers a 27-hole championship golf course, onsite spa, and over 160,000 sq ft of indoor and outdoor event space. ... more   less 

Additional Information about The Phoenician, Scottsdale

Address: 6000 East Camelback Road, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: £173 - £676 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Phoenician, Scottsdale 5*
Number of rooms: 647
Reservation Options:
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Also Known As:
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician, Scottsdale Arizona
Hotel Style:
#5 Business Hotel in Scottsdale
#8 Luxury Hotel in Scottsdale
#9 Spa Hotel in Scottsdale
#9 Top resorts Hotel in Scottsdale
#13 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenician, Scottsdale staff and other travellers.
27 questions
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Springfield, Missouri
Boston, Massachusetts
10 months ago
Mount Desert, Maine
6 months ago
Columbus, Ohio
over a year ago

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Questions? Get answers from The Phoenician, Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Canyon Suites are divine”
 of 5 bubbles 911JD911, 22 Feb 2017 | Read review
“If you can, get a room that looks out directly at the mountain, not across the driveway towards the mountain.”
 of 5 bubbles Robinkh, 20 Feb 2017 | Read review
“avoid facing Camelback Mountain - no sun”
 of 5 bubbles 613elaynes, 16 Feb 2017 | Read review
“Just talk to a person who'll be checking you in ;)”
  • Another Bridge
  • Phoenician Bridge
  • Waterfall. View from Alcove.
 of 5 bubbles elenamP6030TF, 9 Feb 2017 | Read review
“The suites are amazing as well as the rooms with the fire pits”
 of 5 bubbles arons724, 27 Jan 2017 | Read review
5 of 5