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Windmill Suites in Surprise

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Windmill Suites in Surprise
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389 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Cedar City, Utah
Reviewed 4 days ago NEW

The staff is excellent. The price is right for what you get. They have a very nice free breakfast and lots of seating to enjoy it. The rooms are great. they have a small kitchen type area with fridge coffee maker smpall sink. bathroom is also quite nice and the bedroom is separate from the living kitchen area. Also a...

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Helpful?
Thank anne l
Reviewed 1 week ago

when a hotel is charging $80 plus a night the amenities should be working. when you bother to go & inform front desk they should at least pretend they are responsive & care but they only pretend they give a hoot here on TripAdvisor. the manager needs to look into fixing the other elevator & not make excuses. same for...

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Helpful?
Thank Keith S
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

I am very sorry that we did not meet your expectations during your stay with us. We understand that the elevator not working can be an issue but we do have a second at the other end of the hallway. The elevator that is out of service needs a new motor that as we explained had been ordered but due...

Reviewed 2 weeks ago via mobile

I had a reservation at another local hotel...within secs I was getting a refund and leaving. Found this place by chance and immediately knew this was going to be so much better. I was completely surprised. The rooms are clean, not to mention apartment size. The staff is wonderful. The laundry and pool immaculate. The the rate was cheaper than...

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Helpful?
Thank David B
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Kimberly for your glowing review of your stay with us. Like everyone else we appreciate when someone takes the time to say " well done " We hope to see you again next time you are in the Surprise area. warm Regards.

Salem, Oregon
Reviewed 2 weeks ago

November 9th – November 14th I found this gem in the Phoenix metro area a few years ago tripadvisor.com. Each November, Shelly and I come to Phoenix for NASCAR and always stay here. The windmill has never let us down. This hotel is unique because you get a suite, hot breakfast and excellent service at a budget price. The Room:...

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Helpful?
Thank Steve_Shelly
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Steve for another glowing review of your stay with us. each year your reviews are a kind of bench mark for us. Because you are always honest we look to see if we are missing the mark on anything and are very pleased that once again we have not failed you. Looking forward to seeing you again next...

Silverthorne, Colorado
Reviewed 2 weeks ago

My husband and I have stayed at the Windmill Inn several times, and we have found Marilyn Page and her staff to be friendly, courteous and helpful. We really enjoy staying at the Windmill when we are in the Phoenix area. We WILL return to the Windmill for future visits. Our patio suite overlooking the pond and ducks had a...

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Helpful?
Thank Terri W
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Terri for taking the time to review your stay with us and for those great 5 stars. We appreciate it very much when people take the time to tell us what they enjoyed about the hotel. The duck pond is a favorite and the odd assortment of turtles and fish always make the kids laugh. looking forward to...

Scottsdale, Arizona
Reviewed 3 weeks ago

Pet friendly, close to great dog park. Close to Peoria sports complex, spring training camp for Texas Rangers. Fun to watch the jets fly over from the air base. Arrowhead has excellent shopping and restaurants

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Helpful?
Thank chris4az
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. I, like you love to watch the jets fly over as they really are the only thing that breaks the tranquility of our outside area. We also love our furry guests and hope to see you and your four legged family member again next time you are in...

Reviewed 3 weeks ago

Friendly and courteous employees, delicious breakfast: fresh waffles, biscuits & gravy, scrambled eggs, bacon or sausage, cold cereal, fruit, bigelow tea. beautiful view, pet friendly without additional fees, clean rooms.

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Helpful?
Thank Felicia R
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. I will pass on your kind words to our staff. I am glad to hear that you took a few minutes out of your morning to enjoy our hot breakfast. Hope to see you next time you are in the Surprise area.

El Mirage, Arizona
Reviewed 3 weeks ago

Excellent staff, breakfast was very good with several selections, room wascomfortable, bed was luxurious! I will stay here again. The pretty little lake and the resident ducks was such a nice surprise.

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1Thank Patty M
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. I always love to see that our guests have taken a moment out of their busy day to enjoy the lake and the ducks. I will often wander out just to watch the kids watching the ducks and seasonal geese and swans and trying to count all of...

California
Reviewed 4 weeks ago

Loved the room & two TV to enjoy... Delicious breakfast in AM but coffee is instant Not real coffee! Internet signal ( WIFI) slow & needs upgrading. Not worth $80 plus nightly but winter In arizona the hotels get crowded until May.

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Thank Susan G
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you for taking the time to review your stay with us. We strive every day to ensure our guests have a positive experience with each stay. I apologize for your experience with the wifi, the day you are speaking of I did contact our provider who informed me we had over 300 devices logged on in the hotel at...

Reviewed 5 weeks ago

I enjoyed my stay. No major complaints but did have an issue with ants coming up from the drain in the small kitchen area. The freezer in the mini fridge was a giant block of ice, only able to fit about 3 individual ice cream bars inside. Cozy, spacious room. Lovely "black-out" curtains as well. Comfy king bed, soft warm...

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Helpful?
Thank Candace G
Marilyn P, Guest Relations Manager at Windmill Suites in Surprise, responded to this review

Thank you Candace for taking the time to review your stay with us. I have talked to our housekeeping dept about the ice and the ants and I thank you for bringing it to my attention. I hope we were able to take care of these issues during your stay. Please come and see us again so you can see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This Southwest style all-suite and all non-smoking hotel offers spacious accommodations blending luxury with genuine affordability and valuable amenities. Join us for our free generous hot breakfast featuring Belgian waffles, Eggs, Bacon, Gravy and Briskets, bagels and cream cheese, Danishes, fruit, cereal and an assortment of beverages. Windmill Inn offers free wireless high speed Internet access in all rooms. Pets are welcome at no additional charge. ... more   less 

Additional Information about Windmill Suites in Surprise

Address: 12545 West Bell Road, Surprise, AZ 85374
Region: United States > Arizona > Central Arizona > Surprise
Price Range: £60 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Windmill Suites in Surprise 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Hotel Style:
#2 Business Hotel in Surprise
#3 Family Hotel in Surprise
#4 Romantic Hotel in Surprise
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Questions & Answers

Here's what travellers have asked, with answers from Windmill Suites in Surprise staff and other travellers.
4 questions
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4 months ago
Wichita, Kansas
over a year ago
Saint Joseph, Missouri
Tappahannock, Virginia

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Questions? Get answers from Windmill Suites in Surprise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on ground floor. near the only working elevator or its a long long walk with your luggage!”
 of 5 bubbles keithsV653DV, 28 Nov 2016 | Read review
“The view of the lake is wonderful, right in the middle of the city.”
 of 5 bubbles pattym308, 11 Nov 2016 | Read review
“Get upgrade for view. Better windows.”
 of 5 bubbles 657susang, 9 Nov 2016 | Read review
“Quiet area. Few fast food stops near by also a great dollar store around the corner.”
 of 5 bubbles candaceg988, 3 Nov 2016 | Read review
“Book in advance for the best rates”
 of 5 bubbles rnels0n, 28 Oct 2016 | Read review
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