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Best Western Plus Tempe By The Mall

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Traveller (72)
Room & Suite (28)
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Overview
  • Excellent46%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
“best westerns”(18 reviews)
“waffles”(36 reviews)
“arizona mills”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Tempe By The Mall
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Tempe By The Mall
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (867)
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821 results
Traveller rating
367
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367
260
101
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47
Show reviews that mention
All reviewsbest westernswafflesarizona millsfront desk staffphoenix areawithin walking distancegreat place to stayclean roomspool and hot tubthe shuttle drivereasy accessconvenient locationvery nice hotelgreat roomfree shuttlefree breakfastparking lot
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1 - 5 of 821 reviews
Reviewed 3 days ago

The first room had brown stains on the bedsheet, one bed had hair on it, and carpet had black spots. I request to changed to second room and one bed still had stains on the bedsheet. Changed to the third room, the beds are OK...More

Review collected in partnership with Best Western
Thank lvihmy
Response from Jessica M, Manager at Best Western Plus Tempe By The MallResponded today

Hello, I want to sincerely apologize for your experience at our property. I assure you we are coaching the approprite departments so that we may avoid a similar situation in the future. Best Regards

Hotel's Favourite
Reviewed 27 February 2018

First off, drive up and you find a most pleasant and appealing grounds and building. Then you enter to an equally inviting lobby and STACIA, a woman with a most pleasing personality and a warm smile welcomed us!!! Check in was a breeze and she...More

Thank amfoxy
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 7 March 2018

Hello Amfoxy, I appreciate you taking the time to share your great experience with your fellow travelers! Stacia, Shay, Terrence and the rest of our team work very hard to provide our guests with a memorable stay. Thanks again and we look forward to seeing...More

Reviewed 1 week ago

My experience was very good. you have a good product at a reasonable price. i have friends that travel often and stay at best western. they have that same experience. the quality of service at the Arizona hotel was consistent with the experiences I've had...More

Review collected in partnership with Best Western
Thank wroberts64
Response from Barry S, Manager at Best Western Plus Tempe By The MallResponded 1 week ago

Hello, Thank you for taking the time to leave us a review. We are thrilled that you enjoyed your stay at our property and we hope to see you again if your travels bring you back to the area. Best Regards

Reviewed 2 weeks ago

After booking my room over the phone, when we arrived the host could see our reservation. I gave him my rewards number and confirmation number for the reservation but be cause it didn't come up on his

Review collected in partnership with Best Western
Thank melissachree33
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 2 weeks ago

Dear melissachree33, Please explain. We do not fully understand. Kind Regards.

Reviewed 2 weeks ago via mobile

Everything was near by. Our stay was nice and quiet. Rooms were clean and spacious. The only problem was I came home with a bruised shin. Not sure why the beds had something sticking out but never saw it since it was hidden under the...More

Thank land3r
Response from Traves S, General Manager at Best Western Plus Tempe By The MallResponded 2 weeks ago

Hello land3r, While we thank you for your wonderful comments about your stay, we are sad to hear about your bruised shin experience. We can assure you that guest satisfaction is our number one priority and our room conditions are no exception. This is a...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$81 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tempe
#4 Family Hotel in Tempe
#6 Business Hotel in Tempe
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (72)
Room & Suite (28)
Dining (6)
Pool & Beach (3)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sbwozniak
25 September 2017|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello, our breakfast is available daily, 6am-9am. Thank you.
0
Votes
Trish W
2 September 2016|
AnswerShow all 2 answers
Response from Traves S | Property representative |
Hello Trish for breakfast Gluten Free we have Chex Cereal, Soy Milk.
0
Votes
Room Tips
"Stay elsewhere."
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"You can always ask to see your room first or request one that has been renovated."
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"Get one that has been renovated."
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"Check the room before signing into it, wished I did."
Read review
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