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Candlewood Suites Phoenix Tempe

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Candlewood Suites Phoenix Tempe
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104 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Saint Louis, Missouri
Reviewed yesterday NEWvia mobile

I just spent a week at this hotel (Sunday-Friday). My door was dark, loud from the AC & refrigerator and the carpet looked in pretty bad shape. No housekeeping ... the entire week! No breakfast ... only free coffee. Old workout facility but usable. It has an outside pool but I didnt get to use it. The hotel is located...

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Helpful?
Thank macotignola
Lake Forest, California, United States
Reviewed 4 days ago NEW

We have been out to Tempe three times for spring training. This was our first time at this property. We really enjoyed it! It was great to have a suite with a couch bed, as we traveled with my father and he used that. We loved the kitchen, and cooked breakfast every morning. The room was clean and fully stocked...

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Helpful?
Thank Dannielle F
Candlewood G, General Manager at Candlewood Suites Phoenix Tempe, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Esther K General Manager

San Jose, CA
Reviewed 2 weeks ago

We stayed three nights here during Spring Training. The hotel is right off the 10 which makes it easily accessible to all areas of Phoenix. The price was reasonable, especially during Spring Training when hotel rates can be considerably higher. The front desk staff was very friendly and helpful. Having a full refrigerator and microwave was nice. The bed was...

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Helpful?
Thank JackieSC
Candlewood G, General Manager at Candlewood Suites Phoenix Tempe, responded to this review

Thank you for sharing your hotel experience. We appreciate the opportunity to serve you as your willingness to provide your feedback regarding pricing, service etc. We hope to welcome you back in the near future.

New York City, New York
Reviewed 3 weeks ago

Its a good representation of the brand. Easy access to hwy 10, and located close to eating and shopping and not far from the airport. The hotel had ample parking and the front desk staff was very friendly and accommodating. Room was clean and comfortable, very nice extended stay suite. Price was definitely reasonable for the area.

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Helpful?
1Thank Bernardo F
Candlewood G, General Manager at Candlewood Suites Phoenix Tempe, responded to this review

Your experience is very pivotal to our success! The team is happy to know that you found the brand well represented in location, service and accommodation. We hope to have an opportunity to welcome you back in the near future!

Orland Park, Illinois
Reviewed 27 January 2017

I am coming to the end of my 18-night stay here at Candlewood Suites in Tempe. As a professional woman, I was very pleased with my extended stay while trying to relocate to the Phoenix area. I got a very good rate of around $63.00 per night before tax with AAA. The staff are very nice and thank you to...

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Helpful?
Thank Quiet_Night
Candlewood G, General Manager at Candlewood Suites Phoenix Tempe, responded to this review

Thank you for taking time to share your experience with us! We appreciate your business and are so happy to hear that you were pleased with the hotel staff and services. Congratulations on your relocation to Phoenix, AZ!

Ferndown, United Kingdom
Reviewed 24 January 2017

Clean, comfy and great staff. Stayed for nine nights and appreciated the free coffee, washing machines and dryers. Kitchenette was quite good but would have liked dessert spoons as well as teaspoons. Never eaten porridge with a teaspoon before! The only downside was the appalling internet service. One night I wrote an email and at 0830 the next morning it...

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Helpful?
Thank Weepee45
Candlewood G, Manager at Candlewood Suites Phoenix Tempe, responded to this review

Thank you for sharing your experience with us! We appreciate your business and a very sorry to hear that there were some details of the stay that presented some inconveniences.

Newark, New Jersey
Reviewed 6 December 2016 via mobile

This hotel is great for traveling with a family. Their one bedroom suites has a pull out sofa for additional sleeping accommodation. The bed is comfortable and the room is a nice comfortable size. It's not elaborate but it's comfortable. The staff are all friendly and seem to aim to pleasure. I enjoyed my stay and would definitely consider staying...

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Thank Nadia M
Reviewed 20 November 2016 via mobile

We only stayed a night, but this would definitely be a good long-term motel. Large kitchen area, large room and bathroom felt very spacious. The motel is on a major street, but we kept the fan on all night and weren't bothered by road noise. Enrique at the front desk was a pleasure, very welcoming and friendly. And very patient,...

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Helpful?
1Thank Tim and Kathy D
Candlewood G, General Manager at Candlewood Suites Phoenix Tempe, responded to this review

Thank you for taking the time to share your review. Its great news to hear that you were impressed with the hotel accommodations. We were pleased to have you as our guest and look forward to welcoming you back when you are in the area.

Huntsville, Texas
Reviewed 17 November 2016

Stayed here for three nights on a work trip. The small kitchenette is perfect for a single person on a work trip. The staff was very polite. The room was clean and comfortable. Everything thing worked well. Thanks for a great stay.

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1Thank Dale K
Candlewood G, General Manager at Candlewood Suites Phoenix Tempe, responded to this review

Thank you for taking the time to share your review. We appreciate your business and the opportunity to serve you. We hope to welcome you again soon!

California
Reviewed 17 November 2016

My stay at any IHG property has always been excellent. This was one exception, and I will always research the areas I stay from now on. The picture of the hotel on its website makes the property look fresh, clean and safe. When I arrived at midnight I actually drove the area twice as I was sure I was at...

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Helpful?
1Thank truckerdan2016
Candlewood G, General Manager at Candlewood Suites Phoenix Tempe, responded to this review

Thank you for review. We offer our sincerest apologies for the unacceptable condition of the hotel grounds, hallways and interruption ensued by the local police department. We certainly understand why this would deter you from any future visits.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Phoenix Tempe staff and other travellers.
5 questions
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Washington, District of Columbia, United States
Kelowna, Canada
over a year ago
Kelowna, Canada
over a year ago
Harshaw, Wisconsin

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Questions? Get answers from Candlewood Suites Phoenix Tempe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the third floor.”
 of 5 bubbles Weepee45, 24 Jan 2017 | Read review
“2nd floor rooms seem better”
 of 5 bubbles tmgatty, 15 Nov 2016 | Read review
“upper floor always help.”
 of 5 bubbles 510sarlat, 9 Nov 2016 | Read review
“in warm weather by the pool might be noisy, but no problem when we were there, only a few people at the pool”
 of 5 bubbles sharonr03, 11 Nov 2015 | Read review
“Don't ask for a smoking room”
  • Desk chair
  • Smoke detector removed
 of 5 bubbles AJGolden, 29 Jul 2015 | Read review
5 of 5