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Extended Stay America - Phoenix - Airport - Tempe

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Traveller (7)
Room & Suite (5)
Dining (1)
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Overview
  • Excellent31%
  • Very good25%
  • Average6%
  • Poor38%
  • Terrible0%
15 Mar 2018
“Clean and quiet”
19 Jan 2018
“hockey trip”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Multilingual Staff
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (16)
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1 - 5 of 16 reviews
Reviewed 28 March 2018

Staff wasn't friendly at all. The only staff that was friendly and welcomed me with a smile is Sirena. The rest aren't friendly. No greeting when you see them or come across the hallway. breakfast was ok. That wasn't clear on the site where they...More

Review collected in partnership with Extended Stay
Thank 421odessac
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 29 March 2018

Thank you for taking the time to share your feedback. We are pleased you had an overall good stay, and we will share your compliments with Sirena. We have shared your feedback with our team in an effort to improve our service and facilities moving...More

Hotel's Favourite
Reviewed 8 November 2017 via mobile

Clean, spacious, thoughtfully arranged and decorated room. Great location and quiet room even though it’s near the highway and airport. From our window, we could see people enjoying the outdoor bbq and the tables near the pool. The breakfast was small, but nourishing; I needed...More

Thank OnTheWay772
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 8 November 2017

We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a...More

Reviewed 15 March 2018 via mobile

I stayed here for business recently. Receptionist was prompt and courteous. The room was clean, but it's probably time to upgrade the bedding and linens. Breakfast was limited to coffee, granola bars and prepackaged muffins. It's nothing fancy, but still worth a return visit.More

Thank Signal_CPTs
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 16 March 2018

Thank you for staying at Extended Stay America and for the feedback. We are glad you liked the service offered by our front desk staff and that you had a comfortable stay. On behalf of everyone here, we would love to welcome you back soon...More

Reviewed 4 February 2018

Checked in with the MANAGER, Jen and was told that she was just cleaning the room and that she would go get her cleaning supplies out so I could get into the room. Checked out what I assume is supposed to be the dining area....More

1  Thank maxtodd1
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 6 February 2018

Max, thank you for evaluating your stay. Although you had an overall nice stay, we apologize for the cleanliness issue you experienced and regret the inconvenience caused. We take pride in providing a clean, fresh environment for our guest and we are sorry we overlooked...More

Reviewed 19 January 2018

Good location and clean rooms. Came to see Grandson play hockey games. Good firm beds. Priced within our budget. Breakfast could have had more selections. Centrally located around tourist attractions.More

Review collected in partnership with Extended Stay
Thank latrishah2018
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 20 January 2018

Latri, thank you for staying at our hotel. We are delighted to read you had a pleasant stay and that you liked the service offered by our staff. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$66 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$66 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (7)
Room & Suite (5)
Dining (1)
Pool & Beach (1)
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