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All reviewsguest servicesgreat locationfront deskwithin walking distancemill streetrestaurants and barsstaff was friendly and helpfulbusiness tripmarriott pointsasu campuslight railarizona statespring trainingwould recommend this hotel to anyonerooms are comfortablecommon areasshuttle driver
This property is conveniently close to the ASU campus as well as bars and restaurants. They have a nice lounge inside to meet up with people and pleasant surroundings with a pool. The Cafe inside the hotel was slow in the bar area and got...More
Thank Christina E
Response from James O, Manager at Courtyard Tempe DowntownResponded 2 weeks ago
Thank you for telling others about our convenient location in Tempe with access to many shops, restaurants and city events. Thank you for the feedback so we can make improvements in our staffing.
We spent five days in Tempe to attend Cubs games around the valley (Camelback, Goodyear and Sloan). What a great location, with Mill St. just was short walk away. But the reason we'll return is the staff -- from the courteous, helpful front desk staff...More
Response from James O, Manager at Courtyard Tempe DowntownResponded 3 weeks ago
Spring Training is an exciting time in our city and at our hotel. Thank you for sharing your memorable experience with other travelers. Our team will love knowing they made a dffference throughout your stay. We look forward to seeing you next year! I hope...More
I was in town for an event at ASU, and this hotel is perfectly situated to the campus and the bustling Mill Avenue while being removed enough to not be too loud. The hotel was clean, comfortable, and pretty much exactly what you would expect...More
Response from James O, Manager at Courtyard Tempe DowntownResponded 20 March 2018
Thank you for your descriptive review of our hotel so other travelers can make an informed decision. Our team will be pleased they created a friendly environment throughout your stay. Very soon we will be upgrading our TVs to Smart TVs to deliver additional viewing...More
My husband and I stayed here a few years back when we drove out from CA to attend Spring Training to watch the Dodgers play! This hotel was actually VERY nice for the price and the best part would have to be the location to...More
Thank Christine S
Response from James O, Manager at Courtyard Tempe DowntownResponded 14 March 2018
One of the best compliments we can receive is to have our guests recommend our hotel to others. Spring Training is an exciting time in our city and our hotel. Our central Tempe location appeals to many guests all throughout the year as many places...More
This is the worst customer service I’ve ever had.
I originally came in at five pm and no rooms were ready (check in is at three pm).
I then left for a conference, to come back to not be allowed to check in because of...More
Thank Glenn M
Response from James O, Manager at Courtyard Tempe DowntownResponded 11 March 2018
Thank you for your review to let us know how we are doing. By not having your room ready we got off to a disappointing start. Please accept our apologies as that is not the way we want our guests to experience our hotel. Having...More