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The motel is in a great location, descent facility, we did have some issues. First of all, the heat was not on in the room and it was about 50 degrees in there. It took two hours to get it up to 65° because it...More
Response from Tina M, Guest Relations Manager at Motel 6 Williams East - Grand CanyonResponded 21 March 2018
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our location and towels. We continue to reach for ways to improve...More
We stayed here while taking the train to the Grand Canyon. The room was clean and well located. It was also close to the railway station. The shower was good, all in all a great value. We would use this motel again.More
Response from Tina M, Guest Relations Manager at Motel 6 Williams East - Grand CanyonResponded 20 March 2018
Thank you so much for your kind comments and review regarding your most recent stay of Motel 6 Williams East - Grand Canyon Hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant,...More
Only problem we experienced this stay was the key card stopped working. Love that Safeway is right across the street. Have stayed here multiple times with no complaints. Maybe 10min if that to get to Bearizona. About an hour drive from here to Flintstones Bedrock...More
Thank Rachael A
Response from Tina M, Guest Relations Manager at Motel 6 Williams East - Grand CanyonResponded 9 March 2018
We can't thank you enough for your five star rating of our Motel 6 Williams East - Grand Canyon hotel. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I do apologize...More
Arrived and was told that there had been a broken pipe and our room ( with king bed, micro and fridge) was not available on the ground floor (we needed because my wife has bad knees and couldn't do stairs . . no elevator either)...More
Thank Alan L
Response from 6Team, Guest Relations Manager at Motel 6 Williams East - Grand CanyonResponded 27 February 2018
Alan, Thank you for taking the time to share your review. We strive to deliver a high guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have...More
This motel is conveniently located on RT 66 and one block from the train station.
Arrival - the staff was friendly, we had to wait about ten minutes because of shift change (I think that was a lie, but I was not in a hurry),...More
Response from Tina M, Guest Relations Manager at Motel 6 Williams East - Grand CanyonResponded 5 January 2018
We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and towels. Thank you for choosing our hotel. We hope to see you again soon.