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Shilo Inn & Suites - Yuma

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#8 of 34 Hotels in Yuma
Certificate of Excellence
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1 room 2 adults 0 children
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Shilo Inn & Suites - Yuma
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491 Reviews from our TripAdvisor Community

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Showing 474: English reviews
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Winnipeg Manitoba
Reviewed yesterday NEW

We were a group of Seniors from Mesa taking in a night in Yuma and then spending a day in Mexico. The room was arranged without input from us. That was good, and we enjoyed the room. I have read some reviews and reply from Mgmt. I agree the place could use some updating considering the price of the rooms....

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Helpful?
Thank tar
Rochester, United Kingdom
Reviewed 3 days ago NEW

It was a nice hotel but it really needs some money spent on it,, The carpets needed a good clean, they really seem at the end of their life. A good coat of paint and The steam room fixed. Also new breakfast range, it was very basic. There was no bread , no waffle makers , no fruit it was...

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Helpful?
Thank Julie K
Edmonton, Canada
Reviewed 6 days ago NEW

Had previewed this property last year. Despite a dated look decided to try this year on the basis of nice pool and grounds. Booked a garden room in advance for a weeks stay which was double confirmed the day before arrival. Inside first impressions were not positive. Stinky run down. Odd smell - damp like rotting mold. Instant headache. The...

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Thank Andrea J
Reviewed 1 week ago via mobile

One thing that impressed us was, if you do have a problem the maintenance staff will take care of it ASAP. Our AC wasn't working. Called the front desk to have it looked and 2 minutes later Mitchell showed up to take care of it. Good job.

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Helpful?
Thank PD S
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking the time to share your experience with other travelers! Your review was so kind. We are thrilled you enjoyed your stay with us. We love hearing how well our employees react to our guest’s concerns. We hope to welcome you back soon! S. Doney - GM

Oregon
Reviewed 1 week ago

We spent 3 nights at the Shilo Inn and I was pleasantly surprised. The hotel is older and the furnishings are dated but our room was very clean, the bed very comfortable and the shower had excellent water pressure and was very hot. I don't ask for much more than that. We had a small refrigerator in the room along...

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Helpful?
Thank peachy1960
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for sharing your experience of our hotel with the Trip Advisor community. We are so happy that you enjoyed your stay with us. We hope to welcome back soon! S. Doney - GM

El Cajon, California
Reviewed 1 week ago

One reason I booked here was they claimed to have a steam room and lounge. The steam room was down and the lounge and restaurant closed/out of business. Stayed there for three nights and checked out only to have to check back in when I found my business in Algodones was not complete. Stayed two more nights. First room was...

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Helpful?
Thank RichEC92021
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

We greatly appreciate you taking the time to provide your review. We will take your comments and suggestions into consideration and use it to help us improve our guest experiences in the future. We hope you will stay with us again soon. S. Doney - GM

Langley, BC
Reviewed 1 week ago

I am not sure where to start with this review but here it is. Check-in went well on Thursday February 9th and we got our assigned room which had a kitchen on the 4th floor. At the Elevator we ran into the very nice gentleman who introduced himself and said if there was anything we need just dial zero. He...

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1Thank Seacruise
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Greetings - I'd like to first thank you for choosing Shilo Inns for your room accommodations while in the Yuma area. More importantly, I'd like to thank you for sharing your experience with us and brining your concerns to our attention. All feedback is extremely valuable to us and I sincerely apologize that you did not have an exceptional stay....

Antioch
Reviewed 1 week ago

The hotel is a tad on the old side and some things (such as the hall carpets) need to be replaced, but otherwise all is good. The pool is heated to a comfortable temperature and the hot tub is huge and heated to 102. The continental breakfast is about what you would expect at lower end hotels. Nothing fancy, but...

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Helpful?
Thank Ted S
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you so much for your wonderful review and thank you for recognizing our friendly staff! They really do appreciate it! We will be replacing the carpet soon as we are renovating in the very near future. We hope to have you back again soon! S. Doney - GM

Reviewed 1 week ago

I was expecting more than this property was able to provide. There is only one elevator for a four story tall building seemed odd. The cable TV did not offer any movie channels. The breakfast was at best a joke. No toaster, microwaved eggs were the high lights it went down hill from there. Luckily there was a JnB just...

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Helpful?
Thank Rob W
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking the time to post your feedback. Please accept our sincere apology for your experience. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will help us to improve the overall guest experience for our hotel. We hope you will give us another try when your...

Tukwila
Reviewed 1 week ago

The Shilo Inn & suites in Yuma, Az. does NOT have a restaurant there so if you are looking for a hotel with a restaurant for breakfast or any other, there are plenty of other hotels around the area there that do have breakfast included but NOT THSI ONE

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Helpful?
Thank Claire D
ShiloHotels, Manager at Shilo Inn & Suites - Yuma, responded to this review

Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. We are continually striving to improve the hospitality we offer, and comments from our guests are always welcome. We appreciate the feedback that we receive as this is crucial for us to improve the products & services that we offer....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
The friendly staff at the Shilo Inn Hotel & Suites will welcome you with gracious Shilo hospitality. Each of the 134 spacious rooms and suites are tastefully decorated with southwestern furnishings. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome. ... more   less 

Additional Information about Shilo Inn & Suites - Yuma

Address: 1550 S Castle Dome Ave, Yuma, AZ 85365-1702
Region: United States > Arizona > Yuma
Price Range: £55 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn & Suites - Yuma 2.5*
Number of rooms: 134
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Hotel Style:
#3 Best Value Hotel in Yuma
#9 Business Hotel in Yuma
#9 Family Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn & Suites - Yuma staff and other travellers.
4 questions
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Calgary, Canada
2 months ago
4 months ago
over a year ago

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Questions? Get answers from Shilo Inn & Suites - Yuma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors seem to be better, but this is only my opinion.”
 of 5 bubbles RichEC92021, 16 Feb 2017 | Read review
“stay at best western”
 of 5 bubbles J6368GKrobw, 15 Feb 2017 | Read review
“They have lots of room & as for being quiet I don't really know as its on a main road”
 of 5 bubbles 545claired, 14 Feb 2017 | Read review
“Corner suites have large decks.”
 of 5 bubbles liveforhiking, 3 Feb 2017 | Read review
“If you want to risk staying here, I guess get a room on the upper level overlooking pool and mountains.”
 of 5 bubbles lovehoops2016, 24 Jan 2017 | Read review
5 of 5