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Best Western InnSuites Yuma Mall Hotel & Suites

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Room & Suite (67)
Pool & Beach (17)
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“happy hour”(100 reviews)
“social hour”(37 reviews)
“free drinks”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,103)
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1,082 results
Traveller rating
570
276
139
56
41
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LanguageEnglish
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570
276
139
56
41
Show reviews that mention
All reviewshappy hoursocial hourfree drinksbest westernsroom was cleanbiscuits and gravyliving roomhot breakfastdental workwafflesgreat place to staypotatoesshopping and restaurantslos algodonessan diegopjsalexis
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1 - 5 of 1,082 reviews
Reviewed 2 days ago

We were very satified with the services you rendered with exception of the resteraung. Food was ok at breakfast but could have used a little more veriaty. At making reservations there was not enough information provided. For example you have no elevator, no vending machines...More

Review collected in partnership with Best Western
Thank 145nomoresnow
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded yesterday

We do apologize for these inconveniences that you encountered. We hope you will visit us again soon.

Hotel's Favourite
Reviewed 2 February 2018

When we checked in we were offered cold water, a warm cookie and given information about the 2 free drinks at happy hour. The pool was clear and refreshing as was the hot tub. The room was well appointed and there was lots of parking....More

1  Thank emcarter
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded 4 February 2018

Thank you for your great comments. We hope you will stay with us again very soon.

Reviewed 3 days ago

Superb hotel with extremely comfortable beds, pillows and linens! Very clean and everything in great working order! Our deepest thanks to the manager Alexis for her excellence in customer service! We highly recommend this place...you will not be disappointed!

Review collected in partnership with Best Western
Thank Bonnie C
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded yesterday

Thank you so much for your kind words. Your comments will be passed on to our supervisor, Alexis.

Reviewed 6 days ago via mobile

Stay away from this nightmare.After scheduled pickup at Airport failed, Hailed a Taxi to Motel.Room was not the best.remote nor TV worked.Called front desk and was upgraded to a suite,Very few channels available on TV and a.c./ heat fan ran continuously. One side of window...More

Thank flexypocketmonster
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded 5 days ago

We are sorry that we did not meet your expectations during your recent stay in Yuma. We do our very best to accommodate our guest, but we dropped the ball in your situation. We hope you will return to provide another opportunity to serve you...More

Reviewed 1 week ago

This hotel is modest in cost and amenities, but worked well for our week stay. We had a suite with kitchen and bedroom allowing us to make some of our meals and have space for three adults. My niece had extensive dental work done in...More

Thank A9654EAsusanr
Response from bwinnsuites2016, Manager at Best Western InnSuites Yuma Mall Hotel & SuitesResponded yesterday

We appreciate your great comments and are pleased everything worked out. Hope to see you again soon.

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Restaurant
Spa
Details
Price range
US$90 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Family Hotel in Yuma
#7 Business Hotel in Yuma
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$90 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Family Hotel in Yuma
#7 Business Hotel in Yuma
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (113)
Room & Suite (67)
Pool & Beach (17)
Dining (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
muscars16
15 November 2017|
AnswerShow all 3 answers
Response from flacoloco | Reviewed this property |
Yuma International Airport
0
Votes
tony b
26 April 2017|
AnswerShow all 2 answers
Response from bwinnsuites2016 | Property representative |
Just take Exit 2 off I-8. This is 16th ave. Turn left onto Yuma Palms Parkway and another left onto Castledome Parkway. The hotel is jus. Past the Hampton and Shilo Inn on the left.
0
Votes
Linda M
27 March 2017|
AnswerShow all 4 answers
Response from bwinnsuites2016 | Property representative |
We do have a small inventory of smoking rooms
0
Votes
Room Tips
"Ground floor works best to avoid stairs. Hotel has no elevator."
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"I doubt there is a good room here any more. The person who redecorated these rooms should be forced to stay..."
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"Ask for a room upstairs. They are more like little apartments than rooms and the one we stayed in seemed to..."
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"Try the back side of the Hotel to avoid the Freeway"
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