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Home Towne Suites - Bentonville

Booking.comUS$62*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Home Towne Suites - Bentonville
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76 Reviews from our TripAdvisor Community

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There are newer reviews for Home Towne Suites - Bentonville
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Showing 76: English reviews
Bentonville, Arkansas
Reviewed 23 September 2016

Toilet does not work, repeated complaints to get anything done, no blankets, no daily maid service, no new towels. Told them phone didn't work so they just removed it! Unfortunately, no more rooms available anywhere

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Helpful?
Thank GeorgeCracraft
Bangkok, Thailand
Reviewed 10 August 2016

This property is billed as long term stay, but also offers short term rentals, though in our case we certainly didn't have a suite. Our room was small and felt more like a cell than a hotel room. I couldn't see myself spending more than an overnight stay. The main and bath rooms appeared clean, but the carpet of the...

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Helpful?
Thank Peter B
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Peter, thank you for your comments about your stay. I greatly appreciate your comments about the room needing cleaning and updating. Within the next few months we will be renovating our property. These renovations will include new carpeting, furniture, and much more. We hope you come back and stay with us when our property is updated.

Reviewed 29 July 2016 via mobile

We stayed here one night in order to catch an early flight. Literally the nastiest room I have ever stayed in. Carpet was covered in dirt and greasy footprints. Hair in the tub and on the sink in the bathroom. There were bread ties and sliced cheese wrappers on top of the refrigerator. People outside in the parking lot fighting...

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1Thank Benny G
Alyssa B, Public Relations Manager at Home Towne Suites - Bentonville, responded to this review

Hi Benny, thanks for your comments about your stay. I greatly appreciate your notes about the rooms needing updating. Within the next few months we will be renovating our property. This will include new carpet, bathroom and kitchen appliances, and much more. We hope you come back and stay with us when our property is updated.

Flippin, Arkansas
Reviewed 14 June 2016

Wow! They repeatedly messed up my bill, then when I asked about it the manager was rude and hateful to me in front of other customers, even though it was their fault. The desk staff burst into my room at 2am because somehow I was taken out of the system and they thought the room was empty- scared the life...

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1Thank calypso2998
Bentonville, Arkansas
Reviewed 13 May 2016

I booked my hotel for one month and I was unable to stay even for a day. The rooms dirty and smelly. Smell was horrible to bear it. We complained to manager and she never cares and instead speaks very rashly to customers. Worst hotel manager I have even seen. Only advantage is price for long term stay but I...

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1Thank BNTN2001
Milwaukee, Wisconsin
Reviewed 15 March 2016 via mobile

Price seemed good however too dusty and dirty for us. Even my husband thought it smelled and he never notices smells. The bathroom floor had not been swept or cleaned, told the desk and said housekeeping would probably not get to it.

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Thank Sharon H
Houston, Texas
Reviewed 2 December 2015

Just awful. No amenities. None. Two scratchy towels, one bar of soap. Coffee for one day. Don't bother brewing it. They don't give you enough creamer or sugar to make you want to drink it. Uncomfortable bed. Spotty Internet. They won't even clean your room!!! Can't find a redeeming quality about this place. One exception. People at front desk are...

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5Thank Carolyn L
Reviewed 27 October 2015

. I wanted to share with you the exceptional guest service that we received while staying at this hotel. Our stay included Tuesday, Wednesday, and Thursday of that week. We were taking greyhound and I noticed by the itinerary of the bus schedule that we wouldn't arrive for check-in at our hotel until 1:30am on Wednesday. I called the hotel...

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3Thank Joseph H
Nixa, Missouri
Reviewed 24 October 2015 via mobile

Blankets are scratchy, beds are uncomfortable, but most importantly IT'S NEXT TO A DOGGIE DAYCARE AND THEY LET THEM OUT AT 6:00 A.M. Maybe if you were on the other side of the building, it would be fine, but overall a 1.

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2Thank cjgammill
Little Rock, Arkansas
Reviewed 5 October 2015

My husband and I were traveling through on our way to Branson. We had driven all day and had decided to stop for the day in Bentonville. There were not many hotels with availability but found one at the Home-Towne Suites in Bentonville. Our rooms were so disgusting and dirty. I found long black hairs in the bathtub. My husband...

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3Thank Terry J

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07/05/2017 08/05/2017
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Amenities

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  • Free Parking
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Home Towne Suites - Bentonville staff and other travellers.
2 questions
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Woodstock, Georgia
over a year ago

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Questions? Get answers from Home Towne Suites - Bentonville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have your own phone and do not need a wake up call.”
D8321HLsusanm, 18 Jan 2017 | Read review
“Go elsewhere.”
tarynnem, 20 Oct 2016 | Read review
“Stay away from the staircase. Try to get a room at mid point so you can use the side door to exit/return.”
  • sleep area
  • bathroom
  • kitchenette
R5871LSpeterb, 10 Aug 2016 | Read review
“The hotel room has plenty of room to move around in. My wife uses a mobility aid and got around the room without any difficulty.”
  • Facing the rear of the room where the flat-screen tv and bed area is.  The tv had a wide range o
  • Since we were travelling, we really enjoyed having the ability to cook
828josephh, 27 Oct 2015 | Read review
“Patron beware - next door is a dog kennel”
mrs_schoonie, 5 Aug 2015 | Read review
5 of 5
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