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Best Western Plus Castlerock Inn & Suites

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Traveller (39)
Room & Suite (30)
Dining (4)
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Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“castle rock”(12 reviews)
“front desk”(46 reviews)
“crystal bridges”(33 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Best Western Plus Castlerock Inn & Suites
Special Offer:BOOK DIRECT & SAVE
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Offers from Best Western Plus Castlerock Inn & Suites
Special Offer:BOOK DIRECT & SAVE
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (481)
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475 results
Traveller rating
296
133
26
13
7
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Time of year
LanguageEnglish
296
133
26
13
7
Show reviews that mention
All reviewscastle rockfront deskcrystal bridgesgreat place to staymicrowave and refrigeratorwould definitely stay here againhot breakfastvery nice hotelhot tubwafflesking roomeach morningenjoyed our stayfitness roomwe've stayedwalton blvdthe breakfast area
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1 - 5 of 475 reviews
Reviewed 3 days ago

We stayed here for one night and there won't be a second time. There is something wrong with the air in the hotel. Both Teen and I got scratchy throats, coughs but were better when we left. There is a citrusy cleaning fluid smell in...More

Thank TravelswithmyTeen
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 2 days ago

Thank you for your feedback we use all feedback to further enhance our hotel

Hotel's Favourite
Reviewed 28 February 2018 via mobile

Stayed for 3 nights for a business trip. My arrival time was delayed so I called to let them know I would be arriving late at night. When I finally arrived and walked through the doors I was greeted by name and felt like I...More

Thank Jeanette Z
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 1 March 2018

Thank you Jeanette for the compliments and great review! The staff here at Best Western Plus love to make sure our guests are comfortable and happy while away from home. We love to hear all feedback also so we can further enhance the guest experience....More

Reviewed 6 days ago

Just average. Wouldn't recommend the 2nd floor, building is noisy and sleeping is difficult if you're a light sleeper. It's not the guest, it's the building itself. Also be careful pulling in and out the entrance/exit is narrow.More

Review collected in partnership with Best Western
Thank bretam2018
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 4 days ago

Thank you for taking a moment to review our hotel. I am not quite sure what building noises were but we are sorry you did not have a pleasant night sleeping. We hope that you will continue to stay with Best Western in the future...More

Reviewed 1 week ago

This hotel was one of the best experience we have had at a Best Western. The room was great. The bed was not so good. The pool was crisp and clean but not over chlorinated. The fitness equipment was in awesome shape. I really liked...More

Review collected in partnership with Best Western
Thank Ottaknow
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 1 week ago

Thank you for the great review and we hope to see you again. We appreciate you

Reviewed 2 weeks ago

great hotel. Room was good for price and clean. Food for breakfast was good, wish it had something other than sausage for a meat, but lots of options for breakfast. It was good. The bed could be softer for me but was comfortable.More

Review collected in partnership with Best Western
Thank goodfun59
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 2 weeks ago

Thank you for the great review and we hope you will stay with us again and enjoy some bacon also. We want you to know we are doing some renovation at the end of the year and making some changes to our breakfast menu and...More

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Most Booked Properties in Bentonville, AR
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$85 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (30)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
26barbp
11 August 2017|
AnswerShow all 4 answers
Response from hunk1229 | Reviewed this property |
Close enough that distance really isn't an issue.
0
Votes
mymeme0226
15 July 2017|
AnswerShow all 7 answers
Response from Christina P | Property representative |
No I'm sorry there is no shuttle at this time
0
Votes
Danceteachercari
17 April 2017|
AnswerShow all 3 answers
Response from Christina P | Property representative |
6am to 10pm
0
Votes
Room Tips
"Can't help you here. The place is just loud"
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"No ice on first floor and elevator is slow to floors 2 and 3. 1st floor near the back door very handy for..."
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"Rooms on 3rd floor were quiet."
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"Rooms with refrigerator and microwave no pets which we like"
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