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The Chancellor Hotel

Booking.comUS$101*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Chancellor Hotel
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713 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Heber Springs, AR
Reviewed 9 January 2017

First, I truly enjoy this hotel. But I do have several items to address. LIGHTING in the room is so bad! Being of the older age I need light. There is a sconce in foyer, floor lamp, 1 table lamp and 2 bed side, but the lighting is impossible, a window must be opened to view anything in the room....

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Helpful?
Thank SuzyQ50
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you kindly for your feedback in regards to your recent stay. It is essential to help continuously improve our service standards. I am terribly sorry to hear about the issues you experienced while staying with us. If you would be willing to reach out to me personally I would love to hear more about your stay and...

Reviewed 8 January 2017

The Chancellor Hotel is located near the town square and on the main strip with lots of food and entertainment. The staff is friendly and professional. The hotel is nice, clean with spacious rooms and very comfortable beds. A lounge and bistro is available and I plan to stay longer on my next visit to check out these amenities as...

Review collected in partnership with this hotel
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Helpful?
Thank pamsP3545IS
Management response:

Thanks for the feedback, we appreciate your patronage and welcome your next visit.

arkansas, United States
Reviewed 7 January 2017

Best hotel we have ever stayed in. The front desk staff was super nice and helpful. The room was awesome!!! So nice and so clean!! Cant wait to go back! The price was great especially for such a great room!!

Review collected in partnership with this hotel
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Helpful?
Thank M8412BWmelissac
Management response:

Thanks so much for your comments. We appreciate your patronage and look forward to your next visit.

Bella Vista, United States
Reviewed 3 January 2017

My husband and I live only 30 minutes away, but decided to stay overnight to enjoy the Christmas lights on the square and have a night out on Dickson, which is within walking distance from the hotel. The room was very nice and clean, the staff was accommodating, and we had a lovely time.

Review collected in partnership with this hotel
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Helpful?
Thank Tina A
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear guest, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I hope we have the honor of hosting your stay again. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager

Fayetteville, Arkansas
Reviewed 1 January 2017 via mobile

A delightful respite at the end of a fun day. Convenient to shopping, food, and the Fayetteville Square. Enjoyed the Christmas lights so much! Room was spacious and felt glamorous. Very private, quiet, with all the bells and whistles.

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Helpful?
Thank catherinehH337BH
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! All The Best, Joe...

Flower Mound, United States
Reviewed 31 December 2016

This hotel is in a great location just off the town center with plenty of boutiques and eateries nearby. Staff was excellent and very helpful. The beds were very cozy and the down comforters were very nice.

Review collected in partnership with this hotel
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Helpful?
Thank brendas2017
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

Shickley
Reviewed 31 December 2016

We booked this last minute and got a room on the 12th floor. It was very clean and comfortable. We also ate at the restaurant, which was nice. I would stay here again especially for the price! It is in a great location and the staff was very friendly.

Review collected in partnership with this hotel
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Helpful?
Thank A1310NTkimk
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. Your feedback is essential in our efforts to improve service standards. I am happy to hear you enjoyed the hotel overall. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

Fort Walton Beach, United States
Reviewed 30 December 2016

We loved this hotel. Everyone on staff was very helpful, and the hotel was nice and clean. Friendly, and helpful with directions, and good suggestions on where to eat. Will stay here in future visits.

Review collected in partnership with this hotel
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Helpful?
Thank jerryannc2016
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you kindly for your feedback in regards to your recent stay with us. I am happy to hear you enjoyed the hotel overall as well as the surrounding area. We look forward to hosting your stay with us again! My Best, Jessica McCoy Front Office Manager 479-442-5555

Aurora, MO, United States
Reviewed 29 December 2016

The hotel manager, Erik Davenport, did an outstanding job working with me to arrange for champagne and flowers to be set out in the room for our arrival. The flower arrangement was tasteful and elegant, and the room was perfect. We'll definitely be back for our anniversary!

Review collected in partnership with this hotel
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Helpful?
Thank timpN3697TM
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be...

Mountain Home, Arkansas
Reviewed 28 December 2016

4 ladies and 2 adjoining rooms made for a great stay in Fayetteville. Though 2 of us had never visited Fayetteville a four day stay at the Chancellor Hotel made it a perfect mini-vacation. The staff was so warm and inviting with suggestions on places to visit, shop, eat and entertainment to enjoy we could ask for more. The relaxing,...

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Helpful?
Thank Paul B
Management response:

Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
6494 Bistro
6494 Bistro
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chancellor Hotel is the only full service hotel in downtown Fayetteville. Featuring 207 brand new, luxurious guest rooms and suites, a stunning lobby bar and restaurant, and exceptional meeting facilities. The Chancellor is the best choice for leisure or business travel. All rooms feature stunning contemporary decor, HDTV's with a full high definition channel line-up. The hotel has luxurious bed linens and bath amenities, and complimentary Wi-Fi Internet access throughout the hotel. Conveniently located to all destinations in Northwest Arkansas, The Chancellor Hotel is situated on the beautiful town square in Fayetteville, convenient to shopping and dining and a short walk to Dickson St, the heart of the entertainment district. The hotel is also just a short walk to the University of Arkansas, and we also offer complimentary shuttle service within a five mile radius and free shuttle service to all U of A football games. A state-of-the-art Fitness Center featuring LifeFitness equipment, fully equipped complimentary Business Center providing PC's and an iMac and an indoor/outdoor swimming pool add to your enjoyment. And during your stay, don't forget to sign up for your STASH Rewards, our hotel's loyalty program. Earn points for each stay that can be used at hundreds of unique hotels around the country. ... more   less 

Additional Information about The Chancellor Hotel

Address: 70 N East Ave, Fayetteville, AR 72701-6037 (Formerly Cosmopolitan Hotel)
Region: United States > Arkansas > Fayetteville
Price Range: £79 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chancellor Hotel 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Cosmopolitan Hotel Fayetteville
Hotel Style:
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from The Chancellor Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Chancellor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 8th floor was quiet even in the midst of graduation weekend.”
bayfish2016, 19 May 2017 | Read review
“14th floor has good sunrise windows on east side.”
365JaneB2014, 6 May 2017 | Read review
“Avoid a lower floor room on east side, over the alley w/ view of parking garage. An upper floor provides good views.”
traveldog007, 3 May 2017 | Read review
“Don't believe you could go wrong with any room!”
tilleyshanna, 25 Apr 2017 | Read review
“Allow time to walk around the town because there are many interesting shops. There is a Farmers Market with many interesting vendors.”
vickil806, 11 Apr 2017 | Read review
5 of 5
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US$101* /night
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Prices are for 1 room, 2 adults
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