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St. Moritz Villas Trebetherick, Wadebridge PL27 6SD England
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About

#2 of 6 hotels in Wadebridge
Location
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Surrounded by Cornwall's captivating coastline nestled between Rock and Polzeath, the St Moritz hotel's collection of rooms, suites, apartments and villas are all just a short stroll to the shore. Escape to the coast for year-round relaxation and adventure. Nestled between Rock and Polzeath on the north coast of Cornwall in the quiet hamlet of Trebetherick, St Moritz Hotel is the destination for a relaxing beach stay, indulgent spa break, or family get-together. The living is easy and not only in the summertime- the dramatic coastline, secret coves, green fields and sweeping beaches provide the perfect backdrop to a Cornwall getaway at any time. Inside, the luxury rooms, suites, apartments, penthouses and villas will become your seaside sanctuary. The Cowshed spa will soothe and rejuvenate and in our restaurants the menus are brimming with fresh, local, seasonal produce to leave you satisfied.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Table tennis
Babysitting
Electric vehicle charging station
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Steam room
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Private beach
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
1269Reviews7Q+A100Room tips
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TShivdasani wrote a review Jun 2022
London, United Kingdom6 contributions
We had the most disappointing stay at the St Moritz - honestly the service was shocking. We were at the hotel with a young baby; before making the booking I was assured they will be able to give me some food that's appropriate. At breakfast (~9 am) I asked if I could get a few steamed vegetables (any vegetables and just a handful steamed) by 10.30 / 10.45 for my baby's lunch. The only restaurant that serves lunch at the hotel has a pizza menu, and my baby has a dairy allergy. A lady then comes back to me and says - sorry they're preparing breakfast for 100 covers and they can't do this before 11.30 or 12. At the time, there were a total of 11 people at breakfast and it was a buffet. The only thing to order was eggs. I said it was literally any vegetable and just steamed and she refused. I then went to talk to the manager onsite, who told me - well it must be because they're busy. I contested this given the abovementioned context, and was told, given it's Cornwall all their food arrives fresh, and they wouldn't have anything in the fridge. When I asked him - do they really throw out every single vegetable from the evening before, he said yes - they don't keep a single thing, which I find implausible, wasteful and problematic on another level. I said, well I am staying here and I checked before booking -- he told me there would be plenty of other places in Polzeath I could drive to and buy my baby an early lunch. I have to confess I am completely appalled at this behavior and level of service. Truly shocking. Another member of the wedding party was staying at a near by BnB and her host organized the food for us instead. Horrific. Not to mention we had other issues with the reception staff and housekeeping not showing up on one day despite us having called reception in advance (as they don't have a sign for housekeeping you can hang on your door). The only exception was the fantastic service we got from Petra in the restaurant. Avoid this place until they can reevaluate what standard they want to set for Cornish hospitality.
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Date of stay: June 2022
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Roamy H wrote a review Jun 2022
2 contributions
I have been holidaying in Polzeath since the mid 1990s and absolutely love the place. We've stayed in various places over the years and know the area well. We also regularly stay at lots of really lovely, luxury hotels around the UK (favourites being Bailiffscourt in Climping, West Sussex and The Grand Hotel in Eastbourne, East Sussex). As a birthday treat, we decided to book a one-night stay at St Moritz, during half term. There was one room available - a one bedroom apartment - which suited our family of four. The room itself was lovely. Sea view, nice and clean, comfy beds. It was about double the price we'd usually pay for a similar sized space in one of our regular hotels but, well, it was half term and I guess there's quite a mark-up for Polzeath. What really let the hotel down was, firstly, the outdoor pool, which was in very poor condition and not up to the standard you'd expect from a 5* hotel. It felt like a fairly mediocre 3* hotel - tired and a bit grotty. Secondly, the breakfast was very average. Not really much different to a Premier Inn. We were willing to overlook these aspects and put it down to experience - not the hotel for us and not somewhere we'd go back to, but 'ok'. Not something we'd feel the need to comment on on Trip Advisor or similar. We arrived home and a few days later my husband received an e-mail to say a couple of items of clothing had been found in the room and would we like them sent back. Of course, he said yes. They then proceeded to ask us for £4.25 payment for the shipping. Having occasionally left things behind in hotels before - not just in the UK but all over the world - we have never once been asked to pay for posting them back. Especially not in a Hotel where you've paid £660 for one night's bed and breakfast. We've often double checked with the Hotel that they don't want postage covered (e.g. posting a nightdress back from Florence, Italy) but the Hotels have always assured us that it was no problem and no charge was needed. When my husband queried this with St Moritz Hotel they said 'this is our Hotel policy'. Seriously? For a package to be taken to the Post Office? They then, grudgingly, offered to reduce it £2.85 to send 2nd class. The issue really isn't the money - they completely missed the point - it's 100% the attitude. You would expect a 5* Hotel to provide a 5* service. Just as you expect high quality toiletries in the bathroom, complimentary water and other beverages in the room, you also expect something like a small cost of postage to return something to be absorbed by the Hotel. It's a very small gesture of goodwill but leaves customers feeling positively about the Hotel. This small thing has turned our slightly disappointing stay into a negative one. All over a simple gesture of goodwill.
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Date of stay: June 2022
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 2 weeks ago
Dear "roamyh2022", Thank you for taking your time to write this review regarding your stay with us. I can confirm that all your feedback has been passed onto all relevant departments and any improvements which need to be made will be actioned as soon as possible. If any lost property is left in the hotel then we kindly offer to return this to our guests to provide the best service that we can. We like to ensure that all of the parcels we send are insured as well as tracked and traced in case anything was to go missing. As a hotel we see this as a great customer service which we offer to our guests. Once again, thank you for your review regarding your stay. Kindest Regards, Zoe Guest Relations Manager
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Cornishchick22 wrote a review Jun 2022
Saint Germans, United Kingdom32 contributions30 helpful votes
We stayed at the St Moritz for our nearby wedding, and the hotel was truly spectacular. We were blown away by the reception team for their personal service and attention to detail. We have never come across such perfect staff in any hotel in the UK or abroad. They were all so friendly and polite, made us feel so welcome, and nothing was ever too much trouble. The same can be said for the restaurant and seaside cafe staff, who were phenomenal with their attention to detail. The chef made me gluten free pancakes and pizzas. I left a message about my allergen, it was noted and not forgotten, something which has never happened elsewhere, ever. The personal service was second to none from start to finish. Other friends and family also stayed at the hotel and they too were very impressed. I’d definitely recommend this hotel to couple and families alike.
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Date of stay: May 2022Trip type: Travelled with family
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 4 weeks ago
Dear "Cornishchick22", Thank you so so much for your lovely review regarding your stay with us! Also. congratulations on your wedding, I am delighted that you had such glorious weather for such a memorable day. The staff will be over the moon to hear your wonderful comments regarding their attention to detail and always wanting to help as much as possible, this is exactly what we aim for! I am delighted to hear that we could all make your stay so relaxing for you along with what I can imagine was a perfect wedding day. Thank you once again and we hope to welcome you back to St Moritz to hopefully relive the amazing memories you made this time round! Kindest Regards, Zoe Blackborow Guest Relations Manager
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Devondutch wrote a review May 2022
Torquay, United Kingdom182 contributions124 helpful votes
The suite we had was very good, spacious and very clean. The views overlooking the sea were wonderful. All the things you needed were within the suite. iron, dishwasher, washing machine and TV in the lounge and also the bedroom.
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Date of stay: May 2022
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Room Tip: All the rooms we could see seemed to have good views of the sea
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 20 May 2022
Dear "Devondutch" Thank you very much for your lovely review regarding your stay in one of our Suites, this is hugely appreciated by all at St Moritz. We are extremely lucky to have such wonderful views from our Seaview Suites. I will make sure your kind words are passed on to all staff here as they will be delighted to hear them. We very much hope to welcome you back to St Moritz again soon. Kindest Regards, Zoe Guest Relations Manager
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DevonSurfGirl wrote a review Apr 2022
Devon31 contributions12 helpful votes
We have just enjoyed a fabulous two night stay in a cosy room for my birthday. The staff were very friendly and helpful. The room was very comfortable and had everything you need from a hairdryer and straighteners to bathrobes and large flip flops. I loved the swimmingly pool, juccuzzi and sauna, the staff encouraged me to use the bathrobe which I did, rather than change in the changing rooms. The Cow Shed toiletries were lovely to use.. We had a two night dinner, bed and breakfast package which was really good value for money, we enjoyed the sirloin steak on the first night and different dishes dishes on the second night, all very good quality. We have been before, mainly to celebrate our birthdays, and shall go again, providing there is a package. It is a really relaxing place to stay. It is also somewhere you can leave the car and walk along the stunning coast path in either direction for miles and miles.
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Date of stay: March 2022
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 19 Apr 2022
Dear "DevonSurfGirl", Wow! Thank you very much for your lovely review regarding your stay with us in one of our Cosy Rooms. I am delighted to hear that you thoroughly enjoyed your stay with us and made the most of the facilities St Moritz has to offer. I am sure the staff will be delighted to hear your lovely words, they are muchly appreciated. We look forward to welcoming you back to St Moritz to hopefully celebrate another birthday with us! Kindest Regards, Zoe Blackborow Guest Relations Manager
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Christine Francis wrote a review Mar 2022
Harpenden, United Kingdom6 contributions4 helpful votes
Rubbish place, very rude untrained staff, managers all need training too. So disappointed with my stay. Will never go back , after going for many years.staff a complete disgrace, rude, the whole staff need to be trained.
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Date of stay: February 2022
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 23 Mar 2022
Dear "Christine489", I am disappointed to hear that you feel like this after your visit to St Moritz, if you would like to give me a call on 01208 862242 or email me on guesthost@stmoritzhotel.co.uk, I would be happy to look into these issues for you. Once I have more of an understanding as to why your stay was this way we can investigate it further. Kindest Regards, Zoe Blackborow Guest Relations Manager
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Laurie Hobbs wrote a review Mar 2022
Clevedon, United Kingdom82 contributions42 helpful votes
+1
Fabulous weekend away at this gorgeous hotel in a fantastic location. The rooms were lovely, spotlessly clean and extremely well equipped including sky tv with sports and movie channels. All the staff were amazing and couldn’t do enough for you, nothing too much trouble, a special mention to Laura on reception who was especially nice and helpful and also all the staff in the restaurant (sorry didn’t get the names). The food in the restaurant both breakfast and evening meals were delicious with fantastic presentation. We also made use of the indoor pool, sauna and steam room each morning which were all really nice and again spotlessly clean. We would highly recommend a visit to this lovely hotel and will be looking to return in the future.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip: Parking very good.
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 15 Mar 2022
Dear "Hobbsy66", Wow! Thank you so much for your amazing review regarding your recent stay with us, your lovely words are extremely heart warming and hugely appreciated by all of us here at St Moritz! I am delighted to hear that you made the most of our facilities and your kindness has defiantly put a smile on the staff's faces at St Moritz especially Laura and the restaurant staff. We look forward to welcoming you back to St Moritz in the future. Kindest Regards, Zoe Blackborow Guest Relations Manager
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V_M_CBristol wrote a review Mar 2022
Bristol22 contributions4 helpful votes
We stayed here over the New Year. We have stayed countless times over the last 15 years and have always had a wonderful experience. Sadly, this time was different. When we arrived our apartment was freezing cold as all the heating had been turned off and we had to manually turn every radiator on and wait several hours for the place to heat up. Similarly the showers immersion heaters had been turned off, leaving us with cold water until we found the switch. These were relatively minor issues that didn't unduly affect our trip. We would have liked to have eaten out during our stay but the Seaside restaurant was closed (despite the menu being online) and the restaurant menu was much more expensive than our previous visits (£14 for an Onion Bhaji for example and just the basic fish and chips had risen significantly in price). This was a little disappointing and something that I hope is just down to the impact of Covid upon the hospitality industry. Ordinarily we would eat in the restaurant most nights. My biggest issue with our stay was that apartment was directly across from the bar and on New Year's Eve a party was held, complete with DJ. Due to Covid the venue had to have the french doors to the bar propped open. As a result noise was beyond intrusive. It was so loud that we could hear every lyric to every song. It was as though the party was in our bedroom. The DJ kept yelling out for 'Everyone to make some noise', which was followed by loud screaming. Our young children were unable to sleep and were up sobbing until 1:30am with their hands over their ears. One member of our party is in ill health and what should have been a relaxing stay was ruined. In fairness the staff on reception were very apologetic when I called, but their hands were tied. There was one brief occasion when a guest accidentally knocked the bar doors closed yet the noise was still clearly audible even with the bar/terrace doors closed. It was my daughter's birthday the next day and we subsequently had to cancel our plans as she was just too tired to cope with a day out. Our complaint was passed to management, but I felt that it was dealt with in a rather dismissive way. It was the fault of Covid and not the hotel and previous events had been successful. I was made to feel unreasonable for complaining. We were also informed that the bar manager had attempted to minimise the noise, but this simply did not happen. When I raised this, my response was ignored. There were no attempts at reparation. No phone call, no further apology and certainly no offer to compensate us for a lost night's sleep. I didn't feel valued as a guest. There was no responsibility taken. If the hotel knew that they were unable to contain the noise, then they could have told us and we could have bought earplugs or airbeds so that we could have slept on the lounge floor (not that we should have to when paying for a hotel room), but at least we could have got some sleep. We were accepting of the effect that Covid has had on the hospitality industry. We didn't complain about the Sauna/Steam Room being out of use (because parts/repairs can be difficult to obtain over the new year). When a fuse blew leaving us all in the pitch black in the changing rooms, we understood that these things happen. Our spa appointments were cancelled due to staff illness. We did not complain, but instead hoped that the staff member felt better soon. All these things were unavoidable in my view. What I found harder to swallow was the way that our noise complaint was dealt with and how the hotel failed to anticipate or take any steps to remedy what should have been an obvious problem and something within their control. I would say that our apartment was very clean, as always, and that the staff on Reception were very polite, professional and friendly. We have had many wonderful stays at St Moritz over the last 15 years and have returned time and time again. This is the first time that I have felt disappointed and questioning whether to return.
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Date of stay: December 2021
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 10 Mar 2022
Dear "V_M_Bristol", Thank you for taking your time to write up your review regarding your stay with us over the New Year period. I am sorry to hear that the music from the pre planned New Years Eve Gala Dinner had such a negative impact on your stay. I can confirm that all staff here did all they could to reduce the noise levels during the evening but as mentioned above certain procedures such as the doors being open were down to the impact of Covid 19. This is also an annual event which occurs at St Moritz and all arriving guests are pre sent the festive itinerary. I can confirm that the feedback regarding your maintenance issues within the apartment have been passed onto the relevant manager who will undertake extra training with his team to ensure this does not happen again. I can also confirm that all issues in our leisure department have been resolved. I am sorry that you were disturbed by the music on New Years Eve but we have an annual New Years Eve event for the all of our guests to enjoy. Thank you once again for your feedback regarding your stay with us. Kindest Regards Zoe Blackborow Guest Relations Manager
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Abby E wrote a review Jan 2022
Newport, United Kingdom66 contributions
+1
The service throughout the hotel is superb. We were greeted by lovely staff members in reception who took us to our room. We had I believe a basic small double, it had everything we needed and was clean, couldn’t have asked for more. The extra touches are great including toiletries, some games, sky and bathrobes. We booked this hotel due to its location and for the swimming pool. We enjoy going for a coastal walk and then relaxing in the spa facilities after. After our walk we were looking forward to a lovely dip in the inside heated pool, only to find that the pool was really cold!!! This was a downfall as I couldn’t even get in to have a swim, my partner was able to do a few lengths with deep breaths. The jacuzzi was working which was nice and the steam room, however the sauna was off due to maintenance. We usually enjoy a morning swim in the pool, safe to say we didn’t rush back with it being so cold. We had dinner in the bar area in the evening, a standard burger which was lovely. One thing I would point out was the prices of food at this hotel. We came here straight from Carbis bay hotel and the prices of food and drinks here were a lot more! The menu included a sirloin steak and chips for £34 which is ever so pricey. We have dined in some amazing places and we are foodies so we are always happy to pay a good price for food, however, some of these prices were really steep for what they were. The evening menu was also very small and quite underwhelming. The burger and chips we had was about £17.50, but it was a nice burger and chips. The breakfast was absolutely lovely! I had avocado and eggs which was delicious. Overall, our stay was great and all staff are friendly and really welcoming which was lovely. Just some few points that would determine if we would return again. Including the food prices and cold pool. Thanks for a great stay.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 1 Feb 2022
Dear "Abby_E_Travels", Thank you muchly for taking your time to type up your review regarding your stay with us in one of our "Cosy Rooms". All reviews are greatly appreciated so we can notice which areas can be improved within the hotel. I can confirm that I have passed your kind words onto our all staff and they were were delighted to hear your praise so thank you again for that. Regarding the issues within the leisure facilities and pricing of food I can reassure you that these have been passed on to relevant managers who are currently looking into solutions. We do apologise that this affected your stay with us. Once again, thank you for your review regarding your stay! We look forward to hopefully welcoming you back to St Moritz again. Kindest Regards Zoe Blackborow Guest Relations Manager
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Bev S wrote a review Jan 2022
Exeter, United Kingdom2 contributions
A return visit after a long time away and it was great to be back. The hotel staff are friendly and welcoming, our refurbished room was comfortable and warm, dinner and breakfast in the restaurant were both excellent. Couple that with some late January sun and beautiful walks just minutes away and St Moritz gets 10/10 from us. Thank you guys.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Zoe St Moritz , Guest Services / Front Office at St. Moritz Hotel
Responded 29 Jan 2022
Dear "Bev S", Thank you so much for your lovely review regarding your stay with us in one of our lovely newly refurbishment rooms. I am delighted to hear that you thoroughly enjoyed every aspect of your stay and your kinds words are highly appreciated. We look forward to welcoming you back to St Moritz in the future. Kindest Regards, Zoe Blackborow Guest Relations Manager
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ALSO KNOWN AS
st moritz hotel, st moritz wadebridge
LOCATION
United KingdomEnglandCornwallWadebridge
NUMBER OF ROOMS
55
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Frequently Asked Questions about St. Moritz Hotel
Which popular attractions are close to St. Moritz Hotel?
Nearby attractions include Polzeath Beach (0.5 miles), St. Enodoc Church (0.6 miles), and Daymer Bay Beach (0.4 miles).
What are some of the property amenities at St. Moritz Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at St. Moritz Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at St. Moritz Hotel?
Yes, free parking is available to guests.
What are some restaurants close to St. Moritz Hotel?
Conveniently located restaurants include The Mowhay, TJ's Surf Shop and Cafe, and The Cracking Crab.
Are there opportunities to exercise at St. Moritz Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does St. Moritz Hotel have airport transportation?
Yes, St. Moritz Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at St. Moritz Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to St. Moritz Hotel?
Many travellers enjoy visiting Pawton Quoite (5.0 miles).
Does St. Moritz Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is St. Moritz Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.