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Metropole Hotel

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Traveller (303)
Room & Suite (109)
Dining (19)
Ratings and reviews
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“richardson group”(22 reviews)
“car park”(133 reviews)
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What's included
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Multilingual Staff
Pets Allowed
Spa
Wheelchair access
Conference Facilities
Dry Cleaning
4 Star Hotel
Pride of Padstow Located in one of the most enviable positions on the north Cornwall coast, the Metropole offers stunning sea and harbour views, traditional style bedrooms and delicious AA rosette dining in the Harbour Restaurant. Complete with an outdoor pool and spa treatments, enjoy...
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Location and contact
Station Road, Padstow PL28 8DB, England
7.4 miles to St Mawgan Airport
51 restaurants are within a 0.25 mile radius
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Reviews (1,630)
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1,618 results
Traveller rating
628
578
236
104
72
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LanguageEnglish
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628
578
236
104
72
Show reviews that mention
All reviewsrichardson groupcar parkrichardson hotelssea viewon arrivallovely hotelbreakfast and dinnerbiscuitshigh standardgreat positioncamel estuaryrick stein's seafood restaurantwaiting stafffantastic viewswinter breakenjoyable staystayed for two nights
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1 - 5 of 1,618 reviews
Reviewed yesterday via mobile

Dirty, drab, very tired hotel. Can’t be bothered to say to much as everyone else has already said it. What I will say though is that on arrival I was so disappointed that I search very hard for somewhere else to say. Unfortunately there was...More

1  Thank Nicola H
Reviewed 2 days ago via mobile

After finding out where we could actually park we checked in, to be told no information from the reception staff just that our room was on the first floor. The room was tiny only just big enough for the double bed although I think we...More

Thank lauras112017
Reviewed 6 days ago via mobile

The hotel is tired and in urgent need of refurbishment. The carpets are dirty, sofas stained and the place needs a good clean. Breakfast was disorganised, dirty table cloths, fruit juice not replenished and plates and bowls not readily available. The lift was out of...More

3  Thank Suziag
Response from Anne-Marie H, Public Relations Manager at Metropole HotelResponded 5 days ago

I'm sorry to hear that your stay did not live up to your expectations if you would be so kind to e-mail with your contact details I will forward this to the general manger for further discussion. My e-mail is mme@richardsonhotels.co.uk Kindest regards Anne-Marie

Reviewed 1 week ago

The lack of investment and maintenance is obvious. Our room, with a sea view, was in a good position, but neither the bath or wash basin drained efficiently. We did report this, but no action was taken. It would only take a bit of TLC...More

2  Thank jbull60
Response from Anne-Marie H, Public Relations Manager at Metropole HotelResponded 5 days ago

I'm sorry to hear that your stay did not live up to your expectations and that your complaints were not attended to, if you would be so kind to e-mail with your contact details I will forward this to the general manger for further discussion....More

Reviewed 1 week ago

Stopped for a coffee, and got it served impeccably on the veranda with the bay view at a price that was probably better of what we would have gotten in the town for some muck in a plastic cup. We had already had some food...More

Thank Francesco53
Response from Anne-Marie H, Public Relations Manager at Metropole HotelResponded 1 week ago

Dear Francesco53 we are delighted that you enjoyed your visit to us and would be delighted to see you again for a dining experience. Thank you for your kind review and best wishes

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About
Description
Pride of Padstow Located in one of the most enviable positions on the north Cornwall coast, the Metropole offers stunning sea and harbour views, traditional style bedrooms and delicious AA rosette dining in the ...More Harbour Restaurant. Complete with an outdoor pool and spa treatments, enjoy a truly Cornish welcome. Less
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Internet
Pool
Bar/Lounge
Spa
Room Service
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (303)
Room & Suite (109)
Dining (19)
Pool & Beach (8)
Questions & Answers
Ask a question
JohnK1899
21 January 2017|
AnswerShow all 2 answers
Response from MaggiD279 | Reviewed this property |
Melissa is no longer at the Met and hasn't been for a little while
0
Votes
THERESE M H
28 September 2016|
AnswerShow all 3 answers
Response from Lauren6166 | Reviewed this property |
Hi, sorry for the delay in responding I've been away myself. We took our car so can't give you info on Taxi's but I'd be surprised if you couldn't.
0
Votes
Room Tips
"The rooms to the side overlooking Padstow quay offer the best views."
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"Upper floor, view of the bay."
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"Get a better toasting machine"
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"Ensure you reserve a parking bay. Estuary view rooms are best."
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