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Mariners Hotel

Traveller (129)
Room & Suite (55)
Dining (37)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS

Location

Full view
83Good for walkers
Grade: 83 out of 100
24Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
500Reviews
167Photos
2Q+A
100Room tips
Traveller rating
  • 194
  • 192
  • 75
  • 27
  • 12
Time of year
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Popular mentions
The managers Toby and Leo could not have been more obliging and they have a very good chef. The dinner and breakfasts are excellent - strongly recommend the scallops, crab fritters and sea bass, with a great choice of puddings as well. A great place to stay in Lyme Regis with a
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Response from MarinersLymeRegis, General Manager at Mariners Hotel
Responded 1 week ago
We are very pleased that you enjoyed your stay with us at The Mariners Hotel and we strongly recommend our evening menu to everyone. It is within easy reach of Lyme Regis town and beach including the harbour with wonderful views on the way. We really look forward to welcoming you to the hotel again in the future. Kind regards The Mariners Team
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So surprised and pleased by the food. Quality. Lovely room with sea views. Stairs may be a little steep for an ancient relative. Staff smiling, helpful and competent. Wi Fi worked very well. Compliments to the chef!
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Response from MarinersLymeRegis, General Manager at Mariners Hotel
Responded 1 week ago
We are very pleased that you enjoyed your stay with us at The Mariners Hotel and that you were pleased with your food throughout your dining experience. Here at the hotel we are certainly gifted with such wonderful views from our Double Sea-View rooms. We are a surprised that you have given a rating of 1 star out of 5 with such an excellent review. If you could let us know what it is we could do to improve this for the future then please let us know by contacting us on 01297442753 or emailing us at enquiries@hotellymeregis.co.uk We look forward to seeing you again, Kind regards The Mariners Team
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We recently had a fabulous evening meal here with friends. The staff were very friendly and helpful. There was a good choice and the dishes were well presented. Highly recommended and we will definitely eat here again!
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We decided at the last minute to have an overnight trip to Lyme Regis with our dog. We were able to park the car in the hotel car park on arrival and leave it there until we departed. We had a wonderful time pottering around the town and walking along the beach and the famous
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+33
We had a few issues but it didn't deter our enjoyment of Lyme Regis, we book a last minute stay via booking.com (email made it very clear that payment in full at hotel and non-show will deduct first night stay from C/C) its for 2 nights and this was one of only a handful of
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Response from MarinersLymeRegis, General Manager at Mariners Hotel
Responded 2 Feb 2019
Hi there, I feel your comments are slightly harsh coming 7 months after your stay as there is very little I can do about this now. My apologies for the issues which occurred regarding your stay with us, we hope for all guests to have a relaxed and enjoyable experience. Our policy which is clearly stated on booking.com is that you have free cancellation 2 weeks or more in advance of your booking. We take one nights stay as a deposit 14 days before arrival to guarantee your booking. This is as we will find it very difficult to re let this room we have reserved for you in such short notice. I think you will find this quite the norm in hotels all over the UK. Abroad you will most likely pay the full amount at the time of the booking which is totally non refundable. The issue of being over charged was of course a mistake on our end which I can only apologise for, however I am sure you will have been asked to provide us with bank statement evidence of the charges which once we can verify there has been a mistake be fully refunded. Refunds can take 3-5 working days to process whereas payments are more immediate this will likely have been a factor in the delay of your refund. Regarding your meal, you were given complimentary bread and aperitif in which you have attached pictures of. I'm not sure I understand your complaint were you charged for an extra starter or you were charged for a starter? if its the latter of course you will be charged for your starter and it definitely was on the menu. If in error we put an extra starter on your bill you could have quite easily upon checking your bill informed us of the mistake and it be rectified or at least nearer the time rather than 7 months on. Regards Leo (general manager)
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Photo provided by managementMariners Hotel
Room 11
garden
Photo provided by managementMariners Hotel
Panoramic view from gardens
Shower tray drainage blocked very slow to drain
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Do you accept dogs
How close to the sea are you? What is your best room for luxury and sea views?
"Sea view rooms available at a slight premium. The family room is good."
"The rooms at the back have views over the garden, the town and out to sea"
"Go somewhere else"
"Room 2 was noisy at the top of the stairs"
"Only dined here so cannot comment on the rooms"
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12345620
PRICE RANGE
US$110 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mariners hotel lyme regis
LOCATION
United KingdomEnglandLyme Regis
NUMBER OF ROOMS
14
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