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The Pier Hotel at Harwich

Traveller (355)
Mayflower Suite
Room & Suite (88)
Poached smoked haddock & pached egg
Dining (77)
What is Travellers’ Choice?
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Fully refundable before Thu, 25 Apr
Breakfast included
No prepayment needed
£190
Fully refundable before Thu, 25 Apr
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£190
Fully refundable before Thu, 25 Apr
Breakfast included
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£190
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About

4.0
#2 of 7 hotels in Harwich
4.3 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Travellers' Choice
The Pier is situated in the heart of Harwich old town over looking the harbour and the confluence of the Stour and Orwell estuaries. The hotel has 14 bedrooms, several looking out over the coast (a stay in the Mayflower suite is a must). Dine in the restaurant on the first floor with great views, enjoy fresh local seafood landed in the harbour opposite; in the summer (or if its warm enough) there are tables on the balcony which enables you to really savour your surroundings. Worth mentioning are the fabulous sunsets along the river Stour. The restaurant is open from 12 noon with the full menu available until the evening, there's also no need to book but call if you'd prefer to reserve a table. On the ground floor, you'll find the NAVYÄRD bar and terrace, famous for its gin library of 140 gins. The bar is open all day and serves breakfast and light lunch and in the evening is a popular meeting place.
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Property amenities
Free High Speed Internet (WiFi)
Internet
Bar / lounge
Room types
Ocean view
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Romantic
Charming
780Reviews9Q+A100Room tips

Reviews
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Detailed Reviews
baconovich wrote a review Nov 2020
Norwich, United Kingdom216 contributions152 helpful votes
3.0 of 5 bubbles
Mixed feelings but generally underwhelmed. I was born in harwich and had returned to a place I know well, in fact I’ve visited the Pier many times over 30+ years. Milsoms have done a good job in part but the bedroom at £160 for a weekday night was disappointing. Furniture not great, bathroom had water running down a wall and with little attention to the interior design. Could/should’ve been much better.
Food was good although we felt the staff couldn’t wait to get rid of us. Table booked for 8pm and we were just finishing desserts at 9.45pm as waiting staff started to bear down on us. It was OTT. Most of the staff were fine but one younger woman (who’s clearly cut out for Covid enforcement duties) was so over zealous and officious that the stay left us feeling this place isn’t well managed or clear about purpose. Ambience was poor and there was no energy or apparent desire to work extra hard on customer service given the issues brought to bear by Covid. This place needs a bit of a kick up the bottom.
Highlight - good restaurant food
Downside - lacking in ambience, attention to detail and poor value for money (the accommodation)
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nenone wrote a review Mar 2022
Colchester, United Kingdom33 contributions12 helpful votes
5.0 of 5 bubbles
Just returned from a one night stay at this hotel with two other couples. We took advantage of a Milsoms Group deal inc one night DB&B cream tea on arrival and bottle of Prosecco in each room.
We’ve had a great time rooms well furnished, comfortable, clean and stylish (Mayflower Suite was just super) the annexe rooms also have private lounge area with complimentary soft drinks and nespresso coffee.
The food was excellent with a good atmosphere.
All staff were friendly and professional except one of the bar staff who we felt was rather rude and gave the impression he’d rather not be there. Which was a shame as he was the first member of staff we met and it wasn’t a great impression. We hope that’s out right. Fortunately it got better and we could not fault the rest of our stay. Will highly recommend this place and will return. Thank you The Pier!!
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Date of stay: March 2022Trip type: Travelled with friends
Room Tip: Annexe rooms super
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
handyspanner wrote a review Jun 2021
London, United Kingdom565 contributions242 helpful votes
5.0 of 5 bubbles
Came to the Pier for a few days away, I had been to Harwich on many occasions previously but staying tied up on Halfpenny Pier, while sailing. The Pier was an excellent choice providing comfortable accommodation, nice linen and fluffy soft towels. We had a room on the front overlooking the river and the ongoing action. The room was not too big and not too small with a large double bed and a cosy lounge chair. There was adequate storage and facilities. There was a large modern bathroom with an overhead/over bath power shower. The hotel provided very nice bathroom accessories.

The room was cleaned daily with renewed towels and refreshed tea and coffee.

Included in the price was a complementary breakfast which was exceptional and freshly cooked to your liking. Due to COVID a buffet breakfast was not possible, however, what ever you requested was hand delivered to your table.

Throughout our three night stay the staff were well organised, friendly and very Covid compliment.

This was a comfortable stay and I would recommend the Pier for a vacation or business overnight.

We also had an evening meal in the restaurant, which again was exceptional and of good quality and presentation.

Thanks!
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Date of stay: June 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Teresa L wrote a review Feb 2020
4 contributions
1.0 of 5 bubbles
I am sorry to say that I was absolutely disgusted with the service we received from the Navyard (Pier Hotel) this evening.
We were celebrating the birthday of my fiancé and our sister in law.

When we arrived it was not too busy, a short queue to be served. We had booked a table for 6 for cocktails and nibbles and queued at the bar for the bar tender/manager (he was not wearing the uniform of other staff so assumed he was the bar manager, although given the service we received I very much hope this i kno s not the case)
After waiting in a queue we were told “no wait at your table and I’ll come to you I just need to go to the other party first”
However we didn’t need to wait long and the bar tender was back.
We ordered our drinks and continued with our evening. When ordering our 3rd drinks with the package I ordered the English garden cocktail (two party members had already ordered this previously) and I asked that the mint was removed. Given that the mint had simply been a garnish on theirs this did not seem an issue and the bar tender came back in a timely manor with our drinks.
When tasting mine I found cucumber in the bottom! This was not advertised as a part of the cocktail. Thankfully I am not allergic, otherwise this may have been disastrous!!
I simply hate the taste. When we brought this to the attention of the bar tender he said “the English Garden comes with cucumber”. I made him aware with the 2 empty glasses in the table that had not been cleared, were the previous drinks served to other members in our party were not served with cucumber, he said “well that was the error of the other guy that served them”
He agreed to bring a fresh drink with no cucumber, but before he did demanded the previous drink back, in which we all felt was a quite aggressive time. (a little rude given he had made the mistake, but I certainly wasn’t going to drink it) after feeling that his attitude was rude and unprofessional I checked the menu again and can clearly see the English Garden cocktail I ordered does not state cucumber!
Other cocktails that do contain cucumber were listed as so.
From the beginning of our evening we felt this bar tender had been rude with an extremely bad attitude and very poor customer service and are very disappointed with the service we received from him, which is a shame as we had been regular visitors of the pier hotel previously and have found the staff members to be very attentive and accommodating.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Callum S wrote a review Oct 2020
2 contributions
5.0 of 5 bubbles
Just spent a night at The Pier Hotel Harwich with my wife and our little dog Disney. We did the Dinner, Bed and Bubbles, which was great value. We had a lovely room overlooking the sea, with a large bed and sofa and a nice bottle of chilled Prosecco awaiting us in an ice bucket.

The staff were excellent and friendly and made us feel welcome from the moment we stepped into the hotel. We were allowed to choose whatever we wanted for dinner from the main menu. The food was excellent and portions large and they had a nice assortment of wines, beers and spirits to chose from the bar. A testimony to the restaurants good food was the number of people eating in it on a Monday night.

A full English breakfast was also included in the price and, like the evening meal, was beautifully cooked and presented. A special mention to our waitress at breakfast who was a fellow Scot from Dundee. It was great chatting to her and recalling some of our memories as youngsters in Scotland.

Harwich was quiet at this time of year, but we had an enjoyable walk along the quayside and back streets reading the many plaques that give you an insight into its history and in particular the Mayflower sailing ship and it's Captain Jones.

A thoroughly great experience which we will do again and recommend to our friends.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue R wrote a review May 2022
Hastings, United Kingdom63 contributions7 helpful votes
2.0 of 5 bubbles
The Mayflower Suite is advertised as having a nautical theme, fabulous views over the estuary and harbour, and a working telescope, all of which is basically not so. The room has been reworked since the photo on the website, one side is done as a rustic farm theme with faux fur throws and a picture of a ram. Opposite is a jumbled composition of a mirror glass, leather, and chrome desk with a plastic and chrome chair pushed up in front of a huge mirror leaning against the wall. Thrown into the mix is a very tacky plastic lamp, a ship's figurehead, and a large photographers spot lamp pointing directly at the bed. The views were blocked by the RNLI building and the radio ship which has permanent mooring there. In my photo the ferry is passing through the small view space. The telescope had been replaced with a similar device that was poorly maintained so most of the adjustment screws did not connect rendering it virtually useless. There was no designated area for the tea and coffee, they were on a shelf in the TV stand along with the kettle and a note to use the extension lead. I managed to track down a spare socket by twisting round behind the TV stand but the kettle had to stand on the floor which was quite ridiculous, even Travelodge gives you a worktop height space for the kettle. There was only one other spare socket, behind the corner of the mattress on one side of the bed. That had to do for charging our devices, the iron, and the hairdryer. There was no free sockets at the desk for my laptop work. We would certainly not recommend staying there.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert C wrote a review Apr 2022
Suffolk181 contributions84 helpful votes
2.0 of 5 bubbles
Dropped by for a light lunch at the Pier and eat outside. When in the bar I asked for a light lunch menu and we chose two dishes out of 5/6 to then be informed they were off the menu. Ok lets have the Burger and the Fish Finger sandwich, one lager and a coke with no ice. Pay now and waited for the staff to find a C/card machine paper role. Waited outside for 1/2 hour and about to go in and find where the drinks were but just then the food turned up with no drinks. "sorry that's two coke's to follow?" No, its a coke with no ice and a lager. Coke with ice turns up and the lager shortly after.
To say we were disappointed would frankly be an understatement. Fish finger sandwich was without buttered bread. Yes I hear you shout its got not breaded fish but battered fish. Its still dry white boring bread.
Burger was a Brioche bun with a overcooked burger inside with a take on Macdonald's dressing. Both with fries. Both on small plates and absolutely no garnish, no offer of SnP or Ketchup. Bang it out and move on! £26 for food and a couple of drinks from what is considered a reputable hospitality company Milsoms. YOU CAN DO SO MUCH BETTER. I now know why it was so easy to get a table.
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Date of stay: April 2022
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cherie T wrote a review Jan 2022
4 contributions
1.0 of 5 bubbles
We stopped by for coffee and hot chocolate after a walk along the sea front. Service was very slow, over 30 min wait for our drinks. The coffees arrrived cold and without sugar. We asked for sugar, 5 mins later they arrived with a glass jar of empty sugar wrappers. I took this back inside and had to wait another 5 mins for them to find some sugar. We ordered an apple juice for our child, they brought orange. Another 10 minute wait for the correct drink to be brought out. Bit of a disaster. I was considering asking for a refund, but given that we'd waited for over an hour by this point, we decided just to leave.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul r wrote a review Feb 2020
Chelmsford, United Kingdom92 contributions98 helpful votes
4.0 of 5 bubbles
During Feb the hotel offered a special deal of dinner, bead and breakfast with “the best room available”.
Don’t be fooled, the room will be the one out the back facing the car park.
Once you’ve got your head around this, you will have a pleasant time.
The “car park” room was nice enough and we even got a bottle of bubbly thrown in.
Restaurant is excellent with a great menu and outstanding gin collection.
Only down side is the location.....Harwich is like Royston Vasey, pretty much closed down and a bit of a grott hole. I have no idea why the hotel and restaurant is located here as you likely take your life in your hands getting to and from it.
Will not return but make the most of the other Milson places that are a little less “exotic” in location.
Cant fault the staff who were excellent.
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Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
brymor78 wrote a review Oct 2020
Northamptonshire, United Kingdom34 contributions10 helpful votes
5.0 of 5 bubbles
First ever visit to Harwich, following the route of Pilgrim Fathers and crew of the Mayflower. Arrived mid afternoon and opted to find a cream tea. We saw several people sitting at tables outside the Pier Hotel enjoying cream teas and got tempted.

Really good choice, we were served promptly with large warm fruit scones with generous tubs of cream and jam, together with two individual pots of tea ( I like mine a lot weaker in the absence of Darjeeling, but this didn’t cause the staff any problems)

Sat for half an hour enjoying our tea (dog curled up under the table in the sunshine) before departing to explore the immediate locality.

The staff were extremely pleasant and helpful under difficult times and the Bill was just over £11, brilliant value and totally recommend 👍
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom S asked a question Sept 2022
4 contributions4 helpful votes
Do rooms have hairdryers ?
Answer from brymor78
Northamptonshire, United Kingdom34 contributions10 helpful votes
From their website; All our Cosy rooms offer exceptionally comfortable double size beds with crisp white linen, an en-suite bathroom with bath or shower and luxury Elemis products. Facilities include free wifi, HD TV with full Sky In-Room package, complimentary soft drinks in mini bars, tea & coffee facilities, hairdryers and a desk. Cosy room facilities also include: Full breakfast menuDouble size bedEn-suite bathroomElemis toiletriesHD TV with Sky In-Room (All channels Sky HD)Free wifiMini-bar with complimentary soft drinksTea and CoffeeHairdryerDeskParking
Melanie S asked a question Apr 2019
Waltham Forest, United Kingdom104 contributions19 helpful votes
Is there parking available if you are staying overnight at the hotel?
Answer from john W
Nottingham, United Kingdom25 contributions56 helpful votes
Yes there is free parking and very convenient,to the rear of the hotel or even at the front make sure you talk to reception if you park at the front for a pass.
Shelagh M asked a question Aug 2016
Stevenage, United Kingdom49 contributions23 helpful votes
How far are you from Aldeburgh by road ?
Answer from ONYER
DUNSTABLE720 contributions89 helpful votes
50 / 60 miles and about an hour and a half in a car
Peter M asked a question May 2016
Lowestoft2 contributions
Does this hotel have a telephone number?
Answer from Bob F
Essex, United Kingdom132 contributions92 helpful votes
01255 241212 Top tip; Don't eat here, its overpriced and not very good.
Peter M asked a question May 2016
Lowestoft2 contributions
does it have a lift?
Answer from Chris H
London, United Kingdom31 contributions10 helpful votes
yes it does have a lift to all floors. I've used it. it has lasers to make surr you're in properly so it's quite exciting.
Mike wrote a tip Jan 2024
Ipswich, United Kingdom8 contributions4 helpful votes
5.0 of 5 bubbles
"Private car park to rear."
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Steve E wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"As a treat for people on Felixstowe side of the estuary… take the ferry ! Excellent !!"
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Angie wrote a tip Sept 2023
England, United Kingdom2 contributions
5.0 of 5 bubbles
"Hard to find what time breakfast started "
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Anthony H wrote a tip Jul 2023
Colchester, United Kingdom106 contributions70 helpful votes
5.0 of 5 bubbles
"Rooms 1 and 3 were excellent. The cafe at the local museum is also good for tea and cake."
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Frostipops wrote a tip Apr 2023
Lowestoft, United Kingdom125 contributions29 helpful votes
5.0 of 5 bubbles
"As for a room overlooking the sea."
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Not the right property for you?
There are more places to choose from in the Harwich area.
PRICE RANGE
£126 - £193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the pier at harwich hotel harwich, pier hotel harwich, the pier hotel harwich
LOCATION
United KingdomEnglandEssexHarwich
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE PIER HOTEL AT HARWICH - Updated 2024 Reviews

Frequently Asked Questions about The Pier Hotel at Harwich
Which popular attractions are close to The Pier Hotel at Harwich?
Nearby attractions include Halfpenny Pier (0.01 miles), Harwich Museum (0.3 miles), and Electric Palace (0.1 miles).
What food & drink options are available at The Pier Hotel at Harwich?
Guests can enjoy a lounge during their stay.
What are some restaurants close to The Pier Hotel at Harwich?
Conveniently located restaurants include Thai Up At The Quay, The Alma Inn and Dining Rooms, and The Hanover Inn.
Is The Pier Hotel at Harwich located near the city centre?
Yes, it is 0.8 miles away from the centre of Harwich.
Are there any historical sites close to The Pier Hotel at Harwich?
Many travellers enjoy visiting Beacon Hill Fort (0.6 miles), Felixstowe Pier (2.6 miles), and Radar Tower (0.6 miles).
Does The Pier Hotel at Harwich have any great views?
Yes, guests often enjoy the harbour view available here.
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